Solvaderm (solvadermstore.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 77% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 78% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-10.
Easy to order. Good product description
Dear Valued Customer, Thank you for taking the time to submit this review. We truly appreciate your business and look forward to servicing your next order. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
Dear Valued Customer, Thank you for your review and for letting us know your experience in placing an order online. We appreciate your business and look forward to having the opportunity to service your next orders. Healthy Regards, iHealth Fulfillment
Dear Valued Customer, Thank you for taking the time to submit this review. We truly appreciate your business and look forward to servicing your next order. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
What I appreciate about the Solvaderm website is the thorough write-up of the product ingredients, as well as what the product hopes to achieve and customer reviews/pictures.
Dear Valued Customer, Thank you for your positive review! We’re glad you appreciate our detailed ingredient information, product goals, and customer reviews. Your feedback means a lot to us! Healthy Regards, iHealth Fulfillment
It was easy and has great reviews. I can't wait to try it out!
Dear Valued Customer, Thank you for taking the time to submit this review. We truly appreciate your business and look forward to servicing your next order. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
I ordered 3 products on Feb. 9, 2025 - Stemuderm, Eyevage, and Revivatone and paid for them with my credit card. There was a notification that the Revivatone was out of stock and would be delayed. I did receive the other two products on Feb. 21, 2025 but I have heard nothing about the Revivatone yet. An update on the status of when it might be delivered would be nice.
Dear Valued Customer, Thank you for sharing your feedback. Your Revivatone order was shipped on February 18, 2025 and was delivered to your community mailbox/parcel locker/apartment mailbox on March 6, 2025, at 11:00 AM. We sincerely apologize for the inconvenience this may have caused you. Healthy Regards, iHealth Fulfillment
Very good product…very easy process to order.
Dear Valued Customer, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with both our product and the ordering process. We truly appreciate your feedback and look forward to serving you again soon! If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
This is my first order, the ordering process was smooth, hopefully the product is as great as people say!
Dear Valued Customer, Thank you for choosing us for your first order! We're so glad to hear the ordering process was smooth. We’re confident that you'll love the product as much as others have. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
I wanted to order one under eye bag cream and somehow ended up with 2 lip balms. I need money back and maybe try to order what I wanted
Thank you for your email, The order placed was for one bottle of Eyevage, and the Lip Balm was free. If you have any additional questions, please reply to the email sent to you separately, or feel free to contact one of our professional customer care agents to assist with any other inquiries. Our toll-free numbers are 888-675-0241 or 888-211-8468. Our phone support hours are: Monday to Friday, 9:00 AM - 5:00 PM EST. Healthy Regards, iHealth Fulfillment Customer Loyalty Division
Dear Valued Customer, Thank you for the fantastic feedback! We're so happy to hear that you had an excellent experience. We truly appreciate your support and look forward to serving you again soon! If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
I am going into week 2. I love the products so far. As far as the bad reviews, I don't think people give it enough time or are expecting a miracle right away. My face is incredibly soft and looks well balanced. I use all the products and have had numerous compliments after using them for just one week! I will continue to use Solvaderm, the benefits are amazing so far!
Dear Valued Customer, Thank you so much for your thoughtful review! We're thrilled to hear that you're already seeing such positive results after just one week. It's wonderful to know that your skin feels soft, balanced, and that you've received compliments! We agree that consistency is key, and we're so happy you're enjoying the benefits of Solvaderm. We truly appreciate your support and look forward to hearing more about your continued progress! If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
I placed two separate orders and paid expediting shipping on one of them. The wrong order was expedited. I contacted customer service because I felt I should be reimbursed. I never heard back from customer service rep Theresa S and was not reimbursed. So far I'm pleased with your product but disappointed in your customer service.
Dear Valued Customer, We have processed a $10.95 reimbursement today for the expedited shipping charge. You should see the refund reflected in your account soon, depending on your payment provider. We’re glad to hear you’re pleased with the product, and we deeply regret any frustration caused by this experience. Healthy Regards, iHealth Fulfillment
I have been using for a couple weeks and actually appear to have more defined lines
Dear Valued Customer, Even though we have carefully researched the ingredients and formulation to provide the greatest benefit to the most people, everyone is different and effectiveness can vary. As you know we offer a 60 day return policy on the products that we sell. If you would like to return your purchase we would be more than happy to satisfy your request. Just email us your order number at [email protected] or call us at 888-675-0241 or 888-211-8468. Healthy Regards, iHealth Fulfillment
I ordered two daily moisturizers and after i went thru one jar i opened the next and could not get the pump to work. i emailed customer service and was sent a video showing me how to use the pump. really? i tried doing what the video said and replied back telling customer service lady that it didnt work. to which i got no reply.
Dear Valued Customer, We sincerely apologize for the lack of follow-up on your previous inquiry. We appreciate your patience and want to make this right for you. Since the pump is still not working, could you please provide the lot number located on the bottom of the jar? This will help us investigate the issue and determine the best resolution for you. Healthy Regards, iHealth Fulfillment
Very prompt service for a product that was omitted from my order. The issue was resolved and I received the missing product within several days. The company also followed up with me to be sure all issues were resolved.
Dear Valued Customer, Thank you for taking the time to submit this review. We truly appreciate your business and look forward to servicing your next order. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
Quick and easy way o see the deal to pay and get out.
Dear Valued Customer, Thank you for your feedback! We're pleased to hear that you found our website easy to use. We strive to provide a seamless and user-friendly online experience for our customers. Your satisfaction is important to us, and we're glad that our website met your needs. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
Dear Valued Customer, Thank you for your feedback! We appreciate you taking the time to share. We look forward to hearing your thoughts after you’ve had a chance to use the product. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
I love Stemnucell. It is so easy to shop online. I have been using this product for years. I was recently told that I look 52 years old, but I am actually 77. I did a live testimonial, and it was used to promote your product.
Dear Valued Customer, Thank you so much for sharing your wonderful experience with Stemnucell! We're thrilled to hear that you've been using our product for years and seeing such amazing results. Your live testimonial is truly appreciated, and we’re honored to have you as a loyal customer. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
Love your products and discounts. Thank you.
Dear Valued Customer, Thank you so much for your kind words! We're thrilled to hear that you love our products and discounts. Your support means a lot to us! If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
Love these products and they arrived quickly the last time I ordered
Dear Valued Customer, Thank you for your review. We're glad to know that you love our products. We appreciate your business and look forward to having the opportunity to service your next orders. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
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