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Beauty & Well-being

Solvaderm

101 reviews

4.1101 reviews
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About Solvaderm

Data updated
Website
solvadermstore.com
Category
Beauty & Well-being
Location
United States · Chestnut Ridge
Status
Unclaimed
Last 12 months
4 reviews
Replies to negative
78% (14/18)
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Is Solvaderm legit?

Solvaderm (solvadermstore.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 77% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 78% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

S
Sandy · 1 review · Verified · Experienced 2023-11-12 ·

Have been using your products for…

Have been using your products for years! You make it easy to find & reorder what I want.

Reply from Solvaderm2024-11-13

Dear Valued Customer, Thank you for taking the time to submit this review. We truly appreciate your business and look forward to servicing your next order. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment

B
Barbara McGurn · 2 reviews · Experienced 2024-11-09 ·

Find the moisturizer leaving skin…

Find the moisturizer leaving skin slighty red.Will follow directions and skip a day.

Reply from Solvaderm2024-11-13

Dear Valued Customer, Thank you for your feedback! We're sorry to hear that the moisturizer caused some redness. It's possible that your skin is adjusting to the product, and skipping a day as you mentioned could help. We recommend using a small amount and gradually increasing usage if your skin is sensitive. If the redness persists or if you have any other concerns, please feel free to reach out. Healthy Regards, iHealth Fulfillment

K
K. A. Lukinic · 1 review · Verified · Experienced 2024-11-09 ·

Website Pop-ups

I would like to shop the website without the pop-ups. These pop-ups only increase my shopping time.

Reply from Solvaderm2024-11-13

Dear Valued Customer, Thank you for your feedback! We're always working to improve the shopping experience. We'll share your comments with our team as we strive to make browsing our site as smooth and enjoyable as possible. Healthy Regards, iHealth Fulfillment

C
Christopher Forstner · 3 reviews · Verified · Experienced 2024-11-07 ·

Excellent products

Easy ordering, website has great information, and these products are excellent!

Reply from Solvaderm2024-11-07

Dear Valued Customer, Thank you so much for your kind words! We're thrilled to hear that you found the ordering process easy and our website helpful. We're also happy to know you're enjoying the products! We look forward to serving you again soon. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment

M
MARY STOCKMAN · 3 reviews · Verified · Experienced 2024-11-06 ·

I didn't order stemcell

I didn't order stemcell Don't even know how it got on my order Please remove.

Reply from Solvaderm2024-11-06

Dear Valued Customer, Thank you for your review. Please be advised that we have removed Stemnucell from your order and processed your refund. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment

L
Lynn Salverio · 1 review · Verified · Experienced 2024-11-04 ·

I love all the products that I have…

I love all the products that I have been using from your company. I just wish there was more Information on how to use the products, what order they should be used when more than one is being used. Your representatives are courteous, and my orders are always received quickly. It’s always a pleasure doing business with you.

Reply from Solvaderm2024-11-06

Dear Valued Customer, Thank you so much for your kind review! We’re thrilled to hear that you love the products and have had a positive experience with our customer service and delivery speed. Your feedback is very valuable, and we appreciate your suggestion about providing more detailed information on how to use the products, especially when using multiple items. We’re always working to improve, so we’ll definitely look into adding more clear usage instructions. It’s always a pleasure doing business with you as well, and if you ever need additional guidance or have any other questions, don’t hesitate to reach out. We’re here to help! Healthy Regards, iHealth Fulfillment

J
Janice Walling · 13 reviews · Verified · Experienced 2024-09-30 ·

Really great company and terrific products

Always a great experience when I order Solvaderm products online. It’s really easy to find my favorite products and get them ordered quickly. Solvaderm also offers new products to try at really great prices. Wonderful company and great products!

Reply from Solvaderm2024-11-04

Dear Valued Customer, Thank you so much for your fantastic feedback! We’re delighted to hear that you have a great experience ordering Solvaderm products and that you find it easy to navigate our site. We’re also glad you’re enjoying our new offerings at great prices. Your support means a lot to us, and we look forward to serving you again! If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment

L
Laureen · 3 reviews · Verified · Experienced 2024-11-03 ·

Website easy to navigate

Reply from Solvaderm2024-11-04

Dear Valued Customer, Thank you for your feedback! We're glad to hear that you found our website easy to navigate. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment

R
Reva Draeger · 1 review · Verified · Experienced 2024-11-01 ·

Easy ordering.

Reply from Solvaderm2024-11-04

Dear Valued Customer, Thank you for your feedback! We're happy to hear that you found the ordering process easy. We appreciate your business and look forward to having the opportunity to service your next orders. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment

C
Cassie · 6 reviews · Verified · Experienced 2024-10-22 ·

Now that I have all of these products

Now that I have all of these products, please tell me how to use them together.

Reply from Solvaderm2024-10-23

Dear Valued Customer, We have sent you a separate email detailing how to use the Solvaderm products. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment

J
Janice Joyce · 1 review · Verified · Experienced 2024-10-22 ·

Solvaderm products work beautifully!

I am in my early 70’s and have been using quality moisturizers since my 20’s. Last year, I started using Solvaderm products and have been very pleased with them. I started with Stemuderm as a daily moisturizer and in a few weeks, noticed that my skin looked better and softer. I switched to Suvoderm for nighttime moisturizing, and continue to see improvement. I highly recommend Solvaderm!

Reply from Solvaderm2024-10-23

Dear Valued Customer, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve been pleased with our Solvaderm products, especially Stemuderm and Suvoderm. It’s great to know you’re seeing improvements in your skin! Your recommendation means a lot to us, and we’re here to support you on your skincare journey. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment

R
Robin Stuart · 3 reviews · Verified · Experienced 2024-10-06 ·

I received the order just fine but it's…

I received the order just fine but it's way too soon to see if any results.

Reply from Solvaderm2024-10-23

Dear Valued Customer, We understand that it may be too early for you to provide a comprehensive review. We encourage you to share your thoughts and experiences with us once you've had the opportunity to assess its effects. Your feedback is valuable to us, and we look forward to hearing about your experience with our product. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment

C
CB · 1 review · Verified · Experienced 2024-10-06 ·

Really enjoy the products

Really enjoy the products. However, the new moisturizer with sunscreen is a white product not clear & it stays on skin and doesn’t really soak in. Leaving white substance on skin even when trying to rub in. Therefore, not using it anymore.

Reply from Solvaderm2024-10-23

Dear Valued Customer, Thank you for your feedback! We’re glad to hear you enjoy our products, but we’re sorry to learn that the new moisturizer with sunscreen hasn’t met your expectations. We appreciate your comments about the texture and absorption, as they help us improve. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment

M
Marjorie Laney · 3 reviews · Verified · Experienced 2024-10-05 ·

I like some of the products but I have…

I like some of the products but I have one that ended up being a subscription and I can't find a way to contact to cancel. So they just keep billing and sending and charging. I have stacked in a drawer. Frustrating!

Reply from Solvaderm2024-10-23

Dear Valued Customer, Thank you for your feedback, and I’m sorry to hear about the trouble you’ve experienced with the subscription. We want to make sure you have a smooth experience, and I understand how frustrating this situation can be. Please check your email for a confirmation regarding your cancellation. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment

M
Max · 2 reviews · Verified · Experienced 2024-10-03 ·

The pumper gets stuck easily &..

The pumper gets stuck easily & delivers varying amounts of cream with each pump making it somewhat difficult to use. As far as the efficacy of the product itself I have not used it long enough to make any determination but thus far I don’t see any significant change

Reply from Solvaderm2024-10-23

Dear Valued Customer, This product has an airless pump dispenser which uses a vacuum system to dispense the product. When using your airless pump for the first time, you will need to prime the container by pumping out excess air. To prime your pump, cover the opening where the product comes out of with a finger and at the same time pump slowly about 10-15 times. This will help to push extra air out and get the pump working correctly or "jumpstarted". If at anytime your air pump stops working, simply repeat the priming process. We understand that it may be too early for you to provide a comprehensive review. We encourage you to share your thoughts and experiences with us once you've had the opportunity to assess its effects. Your feedback is valuable to us, and we look forward to hearing about your experience with our product. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment

J
Jamie R. Sherrill · 4 reviews · Verified · Experienced 2024-10-07 ·

64 yrs old & have very heavy hooded eyelids…

64 yrs old and have very heavy hooded lids. So much so that I have headaches and unless I take 1 500mg Tylenol every 4-6 hrs, I'm gonna have a headache HOWEVER, EYEVAGE STOPPED IT! HOW? I have no clue but, I do know from Mid Aug 2024 up til 5 days ago, I had no hoods anymore and,abt a month ago I noticed I no longer needed Tylenol! No headaches! Ran out of my Eyevage, hoods are back but I just received my new order of Eyevage and no, not just 1, lolol!

Reply from Solvaderm2024-10-11

Dear Valued Customer, Thank you for your review. We are delighted to hear that you found it to be effective and that it met your expectations. Your satisfaction is our top priority, and we are thrilled that our product has delivered the results you were hoping for. If you ever have any questions or need further assistance, please don't hesitate to reach out to us at [email protected]. Once again, thank you for choosing our product and for your positive feedback. We look forward to serving you again in the future. Healthy Regards, iHealth Fulfillment

K
Karen Crawley · 1 review · Verified · Experienced 2024-10-08 ·

annoying

I've found the site to be quite annoying. And, like many other sites, when you think you are at the end, up pop more "don't you want this too?". NO...I want to get he site. Perhaps you could send these "can't live without" items the next day...I'm sure you probably make more money on the way you are doing this. I spent more time on your site than others where I am purchasing items. I am looking forward to receiving your product

Reply from Solvaderm2024-10-09

Dear Valued Customer, Thank you for your honest feedback. We’re sorry to hear that your experience on our site was frustrating. We appreciate your suggestions about streamlining the checkout process, and we will definitely take them into consideration. We’re glad you chose to purchase our product and hope it meets your expectations. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment

S
Susan Messier · 3 reviews · Verified · Experienced 2024-10-08 ·

Excellent Experience

Excellent experience! Easy and fast place my order. Glad to receive messages about savings and member rewards. I was overdue to replenish my supplies. Solvaderm 'was' on my to-do list. Yay now its checked off, done, and I look forward to receiving my great skincare products! Best, Sue

Reply from Solvaderm2024-10-09

Dear Valued Customer, Thank you for your fantastic review! We’re thrilled to hear that your ordering experience was easy and fast. It’s great to know you’re taking advantage of our savings and member rewards. We appreciate you choosing Solvaderm and are excited for you to receive your skincare products. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment

g
groop · 14 reviews · Verified · Experienced 2024-10-07 ·

Love the product

Love the product, and I love when it goes on sale. Very easy to order online.

Reply from Solvaderm2024-10-08

Dear Valued Customer, Thank you for your wonderful feedback! We’re thrilled to hear that you love the product and enjoy the convenience of our online ordering. Keep an eye out for future sales—we're always here to help you save! If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment

B
Betty Ann Smith Farese · 2 reviews · Verified · Experienced 2024-10-05 ·

Easy to order

Reply from Solvaderm2024-10-08

Dear Valued Customer, Thank you for your feedback! We’re glad to hear you found the ordering process easy. We appreciate your business and look forward to having the opportunity to service your next orders. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment