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Media & Publishing

Sonix

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102 reviews

4.8102 reviews
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About Sonix

Data updated
Website
sonix.ai
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
22 reviews
Replies to negative
20% (1/5)
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About this business

Automated transcription, translation, and subtitling. Trusted by millions of users.Fast, accurate, affordable, and secure. Sonix is SOC 2 Type 2 compliant.Search transcripts, share transcripts, dozens of export options, integrations, subtitles, captions, and full API.Sonix overview: https://youtu.be/FXEL7TOKEXAIntroduction to Sonix: https://sonix.ai/introduction-to-sonixSonix pricing: https://sonix.ai/pricingSecurity: https://sonix.ai/security

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Is Sonix legit?

Sonix (sonix.ai) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 20% of negative reviews; 22 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

fast, accurate, and well-priced

This site produced my transcripts in Portuguese with Incredible accuracy--very few errors, mostly very specific jargon--and with an able to add to a custom dictionary to improve accuracy even further. Prior, I had to make hard decisions about which interviews I would pay to transcribe. This is a game changer for interview-based research projects.

Do your transcripts faster

A fast and easy way to get started with your transcript. Of course, there are some quirks and, of course, AI doesn't get everything right (e.g. company names, peculiarities of speakers etc.) but it produces astonishingly accurate results in a couple of minutes. Editing is a must, which is clear, and some features, like the customised dictionary, need improvement, but overall, from my point of view, it's worth its money and helps you get your transcripts done faster and more efficiently.

Sonix is invaluable!

As a professional arts and entertainment writer, I do interviews and profiles of artists and performers, often using the Voice Memos app on my iPhone 15 or iCall over the telephone. I needed to find transcription software that was rated highly for accuracy and was also as reasonably priced as possible. It was a relief to find Sonix. I appreciate the ease of use, and being able to edit speaker names and splice words and phrases from my transcribed recordings is invaluable.

Transcribe my memo from my iPhone

After searching and researching the internet for something user friendly that I didn't have to subscribe to for a year even a month. This was a perfect fit. I paid for the time I recorded. The transcript was so accurate; there were 3 people talking (I used my memo recorder from my iPhone) while we all walked around inside a house.

Timestamps

Well, I am happy to rate it with 5 stars, but the absence of an easily available support email on the support page, and the presence of a bug that suddenly breaks the sync between subs and the video by 16-18 seconds or so (definitely not an editing issue) might force you to pay a full price again for realigning, which makes it a less great experience. This bug makes the feature of the text overlay during the editing process completely unusable. Fortunately, I managed to simply ignore it by manually controlling the playback and following the text. But if I had to make subtitles and not the transcript, I would have been forced to pay full price one more time for "nothing", which would have resulted in a much lower experience rating. Another way to circumvent the issue is to use an external editor to add those missing seconds to every word in the exported CSV file. Fortunately, those seconds are constant. The support team responded quickly, via an email provided here by their folks, but because of a language barrier, they had trouble identifying the cause. Anyway, I hope they will manage to resolve the problem, so future users won't have to pay twice. I don't know if the realignment will even work in this specific case, because I didn't try it. Otherwise, the A.I. engine did a great job in general, and it saved me lots of time from writing all of that manually. So, a big thank you to the team! UPDATE: SONIX.AI team managed to resolve the issue in two business days. They did a great job, and everything combined is definitely worth the highest rating.

Reply from Sonix2024-03-08

Sorry, you didn't have an amazing experience. That makes us sad. If you reach out to [email protected] someone will absolutely help you. We hope to convert you to a very happy customer like all these folks: https://sonix.ai/testimonials :)

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