Soundmedicalsupply (soundmedicalsupply.com) has a 5.0 out of 5 rating on OK.one, based on 54 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 34 of them were added in the last 12 months. Last updated 2026-08-10.
Dane Gallion was an absolute joy to work with. I had a “situation” with an order and he was extremely helpful and solved my issue.
Thank you for taking the time to share your feedback! We are glad that we could assist and help resolve the situation with your order. We truly appreciate your business and are always here to help if you need anything in the future.
Thank you!!!
Thank you for your review! We are pleased to hear that our team was helpful and welcoming, and we appreciate you taking the time to share your experience.
Your customer service was excellent.
Thank you for your review! We are glad that you had a positive experience with us!
We were very happy with our rental of the all terrain knee scooter. Equipment was in excellent condition & owner was very knowledgeable. We would return if need arises in the future.
Thank you so much for your kind feedback. We’re glad to hear the all-terrain knee scooter met your needs and that you had a positive experience with both the equipment and our service. It was a pleasure assisting you.
Thank you for your review! It was our pleasure to assist you with your needs.
Thank you for your review!
Dane was very friendly and knowledgeable about the equipment. He took the time to show us what he had available and made sure we knew how to properly use it before we left.
Thank you so much for taking the time to share your experience! Your feedback like this means a lot to our team. If you have any other questions or need further assistance, please don’t hesitate to reach out.
Answer your calls promptly and to the point. Professional and quick
Thank you for your kind words! We're glad to hear you found our service prompt, professional, and efficient. We appreciate your support and look forward to assisting you again in the future!
Very helpful. friendly service. Offered good recommendations. Would recommend to others.
Thank you for your review! It was our pleasure assisting you with your needs.
I needed a scooter or motorized cart due to current medical conditions. It was on short notice and it was delivered quickly for my use. I appreciated their efforts.
We’re so glad we could assist you on short notice. Your scooter was delivered in under two hours from your initial call to signing the rental agreement, and we’re proud to offer that level of service. If there's anything else we can do to support you, please don’t hesitate to reach out!
Customer service was great answered all our questions. Please start order just received it. Haven’t used it yet.
Thank you for your review! We also appreciate your phone call and kind words during that conversation.
Arrived on time and built the bed very quickly and made the process go by very smooth. Very good service highly recommend!
Thank you so much for your review! We are glad to hear everything went smoothly and that you were happy with the service. It was a pleasure assisting you, and we truly appreciate the recommendation. If you need anything in the future, don’t hesitate to reach out!
I have nothing but positive remarks about the service I received from Sound Medical. Dane was effient in assisting me with a battery for my scooter which I had not been able to find since during the pandemic. The scooter was working great but the clamp on the Telescopic Tiller broke. I calld him again and he had me one delivered immediately. He game me instructions and I wasable to get a frient to put it on. Mu scooter works beautifully now. Noone in El Paso works on Solax Transport Scooters. Dane is my go to person for issues. I would encourage anyone seeking scooter assistance to calll Sound Medical. They will treat you right!!!
Thank you for your kind words! We are always here to help.
The products are good and they deliver on time.
Thank you for your review. We truly appreciate it.
Was very helpful. And made my trip wonderful.
Thank you for your kind words! We're so glad we could help and that your trip turned out wonderful. If you ever need anything in the future, we’re here for you!
Quick, efficient, helpful assistance.
Thank you for your review! It was a pleasure assisting you!
I am very happy with my experience in ordering the battery for our scooter. Dane was so helpful and I was amazed at the quick delivery. Thank you Dane for making sure this was a great experience for us.
Thank you for your kind review! We are glad that we could provide you with the right equipment and with such quick delivery. We look forward to serving you again in the future!
Walker I rented was perfect for the event I needed it for.
Thank you for your review! We are glad we were able to assist you with your rental.
Dane listened to all our needs and helped us select the proper items based on our medical needs. He has a reasonable amount of stock on hand so once we decided what we needed, he made it very easy to pick up what we needed right away.
Hi Jamie, Thank you so much for your kind words! We're glad to hear that Dane was able to assist you in finding the right items for your medical needs. Providing prompt, knowledgeable service and keeping essential stock on hand is something we take pride in. We truly appreciate your feedback and look forward to serving you again in the future! Warm regards, Sound Medical Supplies
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