Soundmedicalsupply (soundmedicalsupply.com) has a 5.0 out of 5 rating on OK.one, based on 54 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 34 of them were added in the last 12 months. Last updated 2026-08-10.
I have used Sound several times and they are always easy to deal with. In this case I needed a wheelchair on a Saturday when they were closed. They made a special trip to the office to allow me to get the chair. Wonderful customer response.
Reply from Soundmedicalsupply2026-07-29
Thank you for your review! We are glad we could help you. We truly appreciate your business and look forward to serving you again whenever you need us!
Mr.Dane is the go to guy that gets the job done ✅ I appreciate the fact that you can have a conversation with a person and not have a recording asking a bunch of questions.
Reply from Soundmedicalsupply2026-07-27
Thank you for your review! We truly appreciate your support. Providing friendly, personalized service is something we take great pride in. Thanks again for trusting Sound Medical Supplies. We're always here whenever you need us!
It is perfect for my KD Rollotor. It makes me able to walk better.
Reply from Soundmedicalsupply2026-05-27
Thank you for your review! We are so glad that you are enjoying your new equipment.
J
Jesse Cooper · 3 reviews · Experienced 2026-05-12 ·
★★★★★
Excellent experience with Sound Medical…
Excellent experience with Sound Medical Supply. Fast delivery, quality products, helpful staff, and reliable customer support throughout.
Reply from Soundmedicalsupply2026-05-12
Thank you for your review! We’re thrilled to hear you had an excellent experience with Sound Medical Supply. We truly appreciate your support and look forward to serving you again in the future!
My questions were answered so I was sure to get the right product for my scooter.
Reply from Soundmedicalsupply2026-04-17
Thank you for your kind review! We’re glad we could answer your questions and help you find the right product for your scooter. If you ever need anything else, we’re here to help.
They were very helpful and made sure I purchased the correct items. Delivery was quick and easy
Reply from Soundmedicalsupply2026-04-13
Thank you for your review. We're so glad to hear that our team was able to assist you in finding exactly what you needed and that your delivery experience was smooth and timely. Providing helpful guidance and a seamless process is always our goal, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future!
Very nice and patient. Delivered earlier than expected
Reply from Soundmedicalsupply2026-03-17
Thank you for your review! We’re glad to hear you had a positive experience and that everything arrived sooner than expected. It was a pleasure working with you, and we truly appreciate your support!
M
Mary Ann Rathjen · 1 review · Verified · Experienced 2026-02-24 ·
I have worked in a customer service position in retail and airline before and the frontline staff is extremely important. They are the face of the company. Dane is a great representative of excellent customer service and care. Very knowledgeable, efficient, and kind. His explanation in the use of the equipment most appreciated at a time when most people are going through difficult circumstances.
Reply from Soundmedicalsupply2026-02-27
Thank you so much for your review. We truly appreciate you taking the time to share your experience and to recognize the importance of frontline customer service. It means a great deal to know our efforts made a difference during what can often be a challenging time. Thank you again for your trust and support.
I was able to get what I was looking for. I am happy that you were able to help me.
Reply from Soundmedicalsupply2026-02-23
Thank you for your review! We’re thrilled to hear that you found exactly what you were looking for and that we could help make it happen. If you ever need anything else, we’re always here to help.