Specialty Answering Service (specialtyansweringservice.net) has a 5.0 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher. Last updated 2026-08-10.
Easy template to follow but more importantly, each time I have had a concern or question, I receive professional and courteous help every single time. Their pricing is very reasonable also. I jumped ship from R___ and found this company to be much better for us.
Handled emergency calls perfectly. And when I need changes to how my calls are handled both the operators and the supervisors are very quick to get the directions changed right away. On balance they are the best live answering service I have used to date.
I recently requested updates to our account access due to the departure of an employee, and Taneice has been so responsive and helpful with all the steps needed to complete our updates. Taneice replies promptly and effectively to each follow up question and I appreciate her time and expertise. I feel fortunate that Taneice picked up my initial inquiry and has seen me through each step. Thank You, Taneice!
Straight A's for support team. My handoff coach brought me right in with help of SAS support team. My familiarity with call center systems is almost 20 years old, so even my terminology was dated. All concerns about permissions, uploads, and maintenance were expertly handled, and I have no reservations about us the helpdesk when my next challenge arises.
We’ve had a great experience with Specialty Answering Service. Their team is professional, reliable, and consistently courteous with our patients. Calls are handled promptly and accurately, giving us peace of mind knowing our practice is represented well even when we’re unavailable. Their service has truly helped our office run more smoothly. Highly recommend!
Everything is good. The service is typically helpful. Our account manager is friendly. My only critique would be that there is an emphasis on clients managing their own portal and setting changes, (ie, our scripts, hours, holiday changes). It is not always easy to navigate and make changes to our settings.
66 reviews matching