George just gobbled up spot tango and…
George just gobbled up spot tango and is more friskie then before !! thank you thak you!!
About Spot & Tango
Data updated- Website
- spotandtango.com
- Category
- Animals & Pets
- Location
- United States · Bedford
- Status
- Unclaimed
- Last 12 months
- 68 reviews
- Replies to negative
- 100% (5/5)
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Is Spot & Tango legit?
Spot & Tango (spotandtango.com) has a 4.6 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
When contacting Soot & Tango via chat…
When contacting Soot & Tango via chat they responded within minutes and answered my questions effectively and efficiently. My dogs took to the fox upon first feeding. I would recommend Unkibble.
Thievery
ordered food on a Saturday July 18th. order processed on Monday. Took almost a week to use my $90, 2 week trial food. 2 weeks from that Saturday (about 10-12 days having the food to trial), this company charged $360 for the next 4 week shipment. Are you kidding me??!? Food's fine but S&T are ruthless liars and should be fined for intent to make quick money. How can you trust their food with this shabby customer service? They also lie about how "available" customer service is. Don't order this Reply post-response S&T: I called you prior to texting you at your New York number. You did not pick up the phone. You returned text at 4pm when I texted you at 9:30am. I responded to those texts at 4:30pm (reasonable response time). Your service hours are from 9 - 5 every day. I finally resorted to email just after 8pm due to lack of response. Stop advertising your availabilities if you cannot commit to them. You are available by email (perhaps), but extremely limited by direct line telephone. Those are facts from my experience. Do better and maybe others with see you better. Do you understand? You are bot allowed to abuse customers. I appreciate the refunds, but what about those who have not the wherewithal to resist your taking advantage of? Your actions define your quality, not your product.
Reply from Spot & Tango2026-08-03
Hello Brahm, I firstly apologize for this misunderstanding and have reached out directly to you over email to come to a resolution. Feel free to respond to that email in your own time. I did want to be sure to address a few of your concerns. When signing up for the trial order, we explain that you are signing up for a subscription service, and provide the detail that your first full order will charge exactly 14 days after your trial order is placed. I am sorry if this detail was missed, and I have shared that insight with our internal team to review so we can improve our service. Second, i did want to clarify your comment about how available our customer service team is. We responded to your email an hour after you sent it last evening (Sunday night). I do apologize if that was not a fast enough response, but our team makes sure to respond as soon as they receive an email. If you were referencing our phone line, we are available 7 days a week from 9-5 ET at +1 (718) 514-6292. So while we do have extensive hours for email and chat, we currently only offer our phone services during business hours 7 days a week. I again am sorry about this experience but hope that the resolution I provided in my personal email to you helped to make things right. Please feel free to respond to that email if you have any further questions.
Our little Cottontail LOVES mealtimes now!!
Our little Cottontail LOVES mealtimes now. When I say “ do you want your breakfast?” or later when I say, “do you want your supper”? She literally runs to her food dish. As a pet owner I feel so much better knowing that she is eating real food not some dried up piece of kibble that’s been so processed. There’s nothing left in it. Little Miss.Cotton is an important part of our family. She deserves the best and I think we’ve found it. Thank you so much Spot and Tango!!!
Charlie my standard poodle loves the…
Charlie my standard poodle loves the beef and barley. I am giving thought about the fish. He looks forward to his meals and cleans his dish every time. It is such a pleasure to see enjoy the food.
Great for sensitive stomach and picky eaters
My senior dog has been struggling with sensitive stomach issues on and off for years and we thought we found the right dog food for him but he recently was having more frequent bouts of stomach upset. We decided to try Spot & Tango Unkibble cod and salmon and a week into it, he is showing no signs of issues! He enjoys it and it is much easier to feed than the fresh frozen meals! So far we highly recommend trying it, especially for picky eaters and sensitive stomach issues!
Very new to this product so far our…
Very new to this product so far our shitzu likes the kibble & treats. We are still in the first week.
Much happier dog
My dog is six years old. All these years I've tried to find him food he would like.I feed him first thing in the morning. He would sniff the food whenever he came back in the house and only eat it in the evening no matter what was in his dish. Then spot and tango unkibble came along, he can't wait to get back inside and devour his food. Already I've noticed he has more energy and wants to play more. Looks like I'm going to be busier going forward. So glad to have found something he finally likes and seems healthy for him 🥳
Our dog is very picky about food...but not Unkibble
Our dog is very picky about food. We buy the best of the best and she'll still turn her nose up at it. This was not the case with unkibble. She loves it. We've had far less difficulty getting her to finish her meals, and she's actually excited to eat. Not to mention, that her poops have been much firmer and less greasy.
My Maggie likes it
My Maggie likes it, just wish it told on bag how much to feed her. I want to keep her normal weight
Our Great Dane seemed to have allergies…
Our Great Dane seemed to have allergies to all flavors & kinds of dog food. We decided to try this. She loves it & looks & feels so much better! Thankful
The customer service listened to my…
The customer service listened to my concerns on Tito’s feeding. And applied coupon to my friend that indirectly recommended me to you.
My dog is now excited about eating…
My dog is now excited about eating again.
Loves the Unkibble!
My mini sheepadoodle is a very picky eater. I have tried 2 other dog food subscriptions and 1 vet recommended food. He would barely eat them, and I was throwing away so much food. I decided to try Unkibble and he cannot get enough! He loves his Unkibble. He gets so excited when I scoop his food into his bowl. He eats every last bite!
It’s A Hit!
Crosby chomped down his food as soon as I mixed in the new food. He went to see if he could assist Maggie with her meal. She wad having none of that! She was picking through her food to get to the new food. If she got a morsel of her old kibble, she spit it out outside of her bowl. I think the new food is a hit!! If they could give a Chef’s kiss, I am sure they would.
I just started using your product
I just started using your product. Still converting her from kibble to spot n tango. She seems to like it. Eats it first then the kibble
I was tricked into an auto-subscription!!
I was tricked into an auto-subscription! I wanted to have my dogs try it so I bought the trial offer. I am super cautious about auto- subscriptions to anything. At no time did I see that I had to cancel. I just received an email that my regular order shipped! NO!!! I called them immediately. The woman was very nice and helpful. She canceled the subscription that I did not authorize and was not aware I had. I told her I wanted to return it. She said no, they don’t accept returns. But, she is giving me 50% off. I still have to pay $125 for a product my dogs did not like. Ugh. She suggested I donate it to a shelter. I will. Need to be careful with these damn trials. If they were more reputable, they would have emailed me a few days ago to say I was going to receive my first shipment and give me a day to cancel.
Reply from Spot & Tango2026-08-03
Hello Katherine! Thank you for sharing your feedback with us, and I apologize for any misunderstanding about our subscription process. I am happy that you had a good experience with one of our CX Specialists to get this resolved, but understand how surprising an unexpected charge can be. I have made sure to share your feedback with our internal team to see how we can improve our customer experience moving forward, so thank you for taking the time to share your thoughts. I also made note of the suggestion to have email reminders set up, which is something we do offer, it just needs to be toggled on in your Customer Portal. I have noted this feedback and hopefully we can improve in the future! Since you mentioned your pups weren't eating the food, I did want to suggest trying to add some warm water or broth to the food as this is what helped me when transitioning my dog Kam onto Spot & Tango. The water helped bring out the scent and flavor of the food, and now he loves his UnKibble meals. and no water is needed! So if you still have any on hand, this might be worth trying. Thank you again for your feedback and I truly am sorry about the misunderstanding about the subscription. We share that we are signing up for a subscription during the checkout process, and explain that the first full order will process in 14 days, but I have absolutely shared your experience with our team. Have a wonderful rest of your day, and thank you for giving Spot & Tango a try!
My pup absolutely loves this stuff
My pup absolutely loves this stuff. I thought I was feeding her decent kibble and she ate it just fine. Of course she did just snack all day long on it. But the spot & tangle unkibble is gone in a few minutes. I think this is also going to solve the single feeding a day problem just perfect!
Our dachshund Donald will be 2 years…
Our dachshund Donald will be 2 years old on August 24th Pickiest dog we have ever had After 6 different foods he finally would only eat Ziwy did food and ignore the others We just started him on spot and tango He inhales the food like a vacuum cleaner and barely eats the Ziwy We finally found the long term food for Donald
I have tried so many different dog food…
I have tried so many different dog food for my dog that has allergies. The that she could eat was so expensive until I found Spot & Tango that had a recipe that she could eat at a much more reasonable price. She loves the food and she is not having any issues. It also has firmed up her stool. My second dog also loves it so he is on it too.