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Written by the business, not verified by us.Ssegold (ssegold.com) has a 3.0 out of 5 rating on OK.one, based on 919 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 87% of negative reviews; 240 of them were added in the last 12 months. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery services and the incredibly reliable support team, noting that their purchases are consistently handled with great efficiency. Consumers truly appreciate the exceptionally helpful staff members who are always ready to answer questions, provide guidance, and resolve any minor concerns with genuine care. Some people were dissatisfied with occasional service delays, explicitly mentioning slow response times and frustrating communication difficulties when trying to obtain updates on their orders. A small group of reviewers also noted frustrating instances involving incomplete deliveries or prolonged waiting periods before finally receiving their requested purchases.
Auto-generated from all reviews of this business. For reference only.Seems like I'm in the same boat as Aleksander Banaszak. Asked about delivery time for the order I wanted to place. Was told 24-48 hours. The 48 hours ran out 3 days ago.
Hello, Sorry for the trouble. Some issues may happen to your game. You could require a full refund if you cannot wait. And we'll try our best to deliver. Please keep contact with our support. Sorry again for the inconvenience. Regards, SSE
Everything was great, wish they had a better way of communicating with the player cause at first I thought I got scamed but it was all legit.
After purchasing, it turned out that the gold I ordered is currently not available. The support team, speaking very poor English, could not provide me with an answer as to when the gold would be available.
Hello, Sorry for the trouble. We'll try our best to deliver in time. Please keep contact with our support for further issues. Thanks. SSE
Never received the gold I ordered. Its been 6 days since I ordered the gold
Hello, Please contact our support team why your order is not completed. You could always require a full refund. Thanks. SSE
Pros: Good customer service with Shawn and Emily, and the delivery time is usually very fast. Cons: Face to Face delivery not always followed. The people delivering the gold will mail it to my account.
I have always used this company for a game that I play over the last year. Delivery has always been about 5 hours at most and I've had no issues with communication with the seller. This time, I waited a full 24 hours (they say at most 12-24 hours to restock), and still nothing. When brought up, they just refunded my money. I am not sure why it was so complicated to send the in-game currency this time around or why it takes over 24 hours. I am just so disappointed in this company since I used to find it so reliable! I have even used my points to open chests on their site and have 4000 of free gold just sitting on there I will probably never get as well. Note: It took hours and hours to even get a reply from the seller about a more accurate time frame. "Still working on it" was the only thing I got.
Hello, Sorry for the inconvenience. Due to some unavoidable reasons, we may not be able to deliver temporarily. About what you have from the chest and further issues, you can contact Sali (Discord: ssesali) to help you. Sorry again for the trouble. Regards, SSE
Analogy: I just sold you a car that you have not received. You ask me "When do I get the car?" I say "Well, I dont have it right now!, but I will let you know when I do!" A week later, you ask again, and I give you the same answer again. Ummm? What is wrong with this picture?
Hello, Sorry for the trouble. You could always require a full refund for delayed delivery. And we'll try our best to finish every order in time. Thanks. SSE
Placed order but they never heard anything else until I sent a message to find out anything. Bad customer service!
Hello, Your order was completed about 30 minutes after your payment. A confirmation email should have been sent to you, probably in your junk folder. When you have problems, please contact our support. Thanks. SSE
Very good service, Elsa is the best
Hello, Sorry for the trouble. We'll try our best to deliver faster. Regards, SSE
had an issue with an order and had very poor customer service from SSE-SHAWN had prior orders proving ive been a good customer but was met with an attitude instead of understanding of an issue with an order... ive used them in the past and gotten what ive bought, but other times there have been issues and the issues arent ever resolved so - beware, its a gamble on if you'll get what you're actually paying for
Hello, Sorry for the trouble. Could you please email to [email protected] about what happened with Shawn so we can improve our service? Thanks. SSE
Hello, 2.5h is a reasonable time for your game but we'll try our best to deliver quicker. If you have other issues, please contact our support. Thanks. SSE
2 orders take over 24 hours and was ignored for hours about another
Hello, We received only 1 order from you and it's finished in 2 hours. Maybe you mean somewhere else where you also bought gold? Please confirm and contact our support for further issue. Thanks. SSE
I have been using SSE ever since they started , how ever this last purchase of about $300 of gold on dreamscyth got me a 20 day ban and everything taking away I had bought Note this is the only bad experience i have had but losing $300 is very hard to swallow and doubt I will do it again , SSE you have a mole somewhere....
Hello, Sorry for what happened. Please contact our aftersales manager Sali (Discord: ssesali) to help you with your issue. Thanks. SSE
Only ordered 100g. It took them 2 hours to send...50g. They then sent the next 50g 4 hours later
Hello, Sorry for the trouble. Our stock changes fast. We'll try our best to finish every order in time. You could contact our support team if you need help. Discord: https://discord.gg/ssegold Livechat: https://www.livechator.com/chatclientlogin?siteID=3 Thanks. SSE
Throne and liberty . Cant complete order for 48h. Bullshit comes from every guy that is online for help.Wait wait wait...we working on ...blablabla. Ssegold are middleman, not direct seller . Sometimes they are looking for stuff very long.Thanks god got refund.
Hello, Sorry for the trouble. We offer full refund if you cannot wait too long. Our support is always here to help. Sorry again for the inconvenience. Regards, SSE
Hello， Please contact our support on discord or livechat for the update of your order. Discord: https://discord.gg/ssegold Livechat: https://www.livechator.com/chatclientlogin?siteID=3 Thanks. SSE
Ask gold to be delivered so wouldn’t get flagged. They didn’t deliver in the requested and received a two week ban from blizzard. Won’t be common back.
Hello, Sorry for what happened, but there's always risk being punished by game developers for RMT. We hope for your understanding. Regards, SSE
They delivered, will order again!
Got order very late
Hello, Sorry for the delay. Stock changes and we'll try our best to finish every order in time. Thanks for your support. SSE
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