Made me come to them for face to face…
Made me come to them for face to face meeting and was afk when I got to them
Reply from Ssegold2020-02-24
Hello, Please contact our livechat for any order issues. Thanks. SSE
About Ssegold
Data updated- Website
- ssegold.com
- Category
- Events & Entertainment
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 240 reviews
- Replies to negative
- 87% (302/349)
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About this business
SSEGold.com: Your Trusted Source for Safe and Reliable Gaming Services※※※※※※※※※※※※※※※※※※※※At SSEGold.com, we are dedicated to providing gamers worldwide with a reliable and secure platform to enhance their gaming experience. Specializing in game currency, accounts, items, and boosting services, SSEGold.com is your go-to destination for all your gaming needs. Whether you are looking to level up faster, acquire rare in-game items, or improve your gameplay, we offer a wide range of services tailored to meet the unique needs of every gamer.※※※※※※※※※※※※※※※※※※※※As a trusted game services provider, we pride ourselves on delivering high-quality products at competitive prices. Our team is committed to ensuring your satisfaction by offering fast, secure transactions, and top-notch customer support. We operate in a wide range of popular online games, including Path of Exile, World of Warcraft, Final Fantasy XIV, and more. With years of industry experience, we understand the importance of trust and safety in online gaming, which is why we implement the highest standards of security to protect your accounts and personal information.※※※※※※※※※※※※※※※※※※※What sets us apart is our customer-first approach. Our team of gaming experts works tirelessly to deliver fast and accurate services. Fast delivery times, reliable support, and a commitment to quality make SSEGold.com a top choice for gamers who demand the best. Whether you're a casual player or a hardcore gamer, we have something for you.https://www.ssegold.com/https://discord.gg/ssegold
Written by the business, not verified by us.Is Ssegold legit?
Ssegold (ssegold.com) has a 3.0 out of 5 rating on OK.one, based on 919 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 87% of negative reviews; 240 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery services and the incredibly reliable support team, noting that their purchases are consistently handled with great efficiency. Consumers truly appreciate the exceptionally helpful staff members who are always ready to answer questions, provide guidance, and resolve any minor concerns with genuine care. Some people were dissatisfied with occasional service delays, explicitly mentioning slow response times and frustrating communication difficulties when trying to obtain updates on their orders. A small group of reviewers also noted frustrating instances involving incomplete deliveries or prolonged waiting periods before finally receiving their requested purchases.
Auto-generated from all reviews of this business. For reference only.What people say
Good service since way back when I…
Good service since way back when I bought from them in 2014 when they used to do events on gil purchases up until now. They had better prices back then which drew me to buy more consecutively, as for the moment the prices are bloated as much as probably the other websites there are out there now being finally back from my ffxiv break due to issues. so im really only buying once every so often. Pros: -good delivery time atleast in my 3 years of experience Cons: -need better deals to give me incentive to buy more -prices just as high as others might be I would say from the early days I would rate a 5 star but at the moment probably a 3.5, theres nothing defining it different from other sites prices but you will end up atleast with gil within the time frame of 30min (on most my deliveries) it makes me stand on the side of the fence when recommending the site only cause of the prices alone, if it changes though id say a 4.5. Zhou Yang
Reply from Ssegold2020-02-02
Hello, Thanks for your support but since it's lunar new year holiday, it is quite short of stock over the whole market, which affects our price directly. Surely our price will be more competitive after the holiday. Again thanks for your support. Regards, SSE
slow service
slow service as they say on the site delivery of up to 2 hours and it has been over that
Reply from Ssegold2020-02-02
Hello, Sorry for the delay. Please keep contact with our livechat. This is our national holiday time and it is much harder for us to deliver in time. Thanks. SSE
i have just bought 80,000 fifa coins…
I purchased 80k 10hours a go and still not received them
Reply from Ssegold2020-01-10
Hello, Is your order 80K for Xbox One? There's some problem and please contact our livechat asap to solve. Thanks. SSE
It’s been over 24 hours and no sign of…
It’s been over 24 hours and no sign of my order. They responded once with 5-8 hrs. Now it’s a day later and no estimate for delivery. Update, received reply that it would be 2-3 more hours, 12 hours ago and still no delivery. Ssegold I have emailed you several times so giving you more info here doesn’t seem like it’s going to do any good. Update: delivery received on day 2.
Reply from Ssegold2019-12-26
Hello, Could you please provide your order details so we can check for you? Thanks. SSE
It took 9 hours for delivery.
Reply from Ssegold2019-12-05
Hello, Thanks for choosing ssegold and sorry for the waiting. But for some games and some servers, when there is not enough stock and some other issues, the delivery will take several hours and maybe days. We do have policy that we can refund for delayed orders and we hope for mutual understanding. Thanks and enjoy the game. Regards, SSE
worked as intended... at first
first times it worked just fine, within a few minutes. when i tried to purchase a larger amount i did not receive anything at all. no contact or anything, therefore i cant recommend this
Reply from Ssegold2019-11-04
Update: Have contacted reviewer. Turned out to be reviewer was not online to receive the gold and order status was changed. It is been solved now. Hello, Could you please update your order details or email it to [email protected] so I can check for you? If you purchased a large amount, you might have received a confirmation email. Please check your spam/junk box also please contact our livechat in time. Thanks and regards, Daisy from sse
average cause i don t like the way you…
average cause i don t like the way you send me an email saying that i will have a discount on next order rick 2019 and i ever been able to get it
Good
Good very nice good people
Slow delivery
They delivered but very slow
Reply from Ssegold2019-09-25
Hi, Thanks for your review. For some servers of WOW classic, the delivery time does take much longer than our average delivery time. We are sorry about it and will try our best to work with more suppliers. Regards, SSE
They said 8 to 10 hrs and its been 12…
They said 8 to 10 hrs and its been 12 with no response. After 16 hours I received my gold and all is well. Just know for future transactions that it will take 24 hours.
Reply from Ssegold2019-07-08
Hello, Sorry for the delay. Have you received now? Could you update your order info here or send them to email [email protected] so I can check for you? Thanks and regards, Daisy from SSE
Amazing customer support and fast…
Amazing customer support and fast deliveries! This company is great!
Very cranky and sketchy service
at first, most of my friends was recommending SEE to me, then i thought why, lets give it a try, considering their advice, i've ordered exalted orbs for PoE from them for the first time, when i contacted "Selina" in the live chat, she let me wait for her for 4/1 hour, then she just started asking me for my characters names and email like she's tryina reach out something and like she doesn't want to deliver my order, so I demanded a cancellation don't deal with SSE, they are very cranky and sketchy service
Reply from Ssegold2018-09-11
Hello, Thanks for your review here. First we'd like to say sorry for the waiting on livechat as sometimes they can be very busy and not always reply in time. As to asking for your character name and email address, this is just a step for us to confirm your order information. We sometimes also do confirmation through phone call and may need further information for large orders. All these are done as we want to make sure your order information is correct and the payment transaction is authorized. This is a way we try to avoid online fraud. We do think your friends recommend us to you for a good reason. We sincerely hope you can understand our policy (and this business field as well) on potential online transaction risks, Again thanks for choosing us. Regards, SSE
Unknown Order times.
So yeah, I purchased a few items from their website and I contact support right after to check my status of my order. The agent replied that the person who has their supply of items will not be back for another 8 hours so I waited. After the 8 hours past I got a different support agent and was told after the 8 hours I would get it in 5 hours. The next day passes and I contacted them for a third time and had no estimated time when I was going to receive it. So I asked for a refund and was issued my money back.
Reply from Ssegold2017-03-15
Hi, We are sorry we were not able to finish your order at your expected time. For the game RO and its items, we stated a 24-hour delivery time on our site, but mostly we can finish in a few hours. Since this game is still on its OBT, we all know there are many bugs, which kinda affects our delivery time, so sometimes our staff can not be sure when the delivery will take place. Also in this case, we are happy to refund if our customer is not willing to wait any longer. :) We hope for your understanding and will improve ourselves. Thanks and have a good day. SSE
Very very SLOOOOOW
I already order from them 3 times, twice golds, and now a legendary weapon. I have ordered while being with the helpdesk. They explained that they had the stock and that the delivery time was 24-48h. But they "promised" me that as I was discussing with them at the time of my order, I would be delivered very quickly. After several hours I ask the service where it was, they told me that he was a little late and told me that I would be delivered before 00h. The next day still nothing. This morning nothing. Only on returning from work be more than 48 hours that I got delivered. I promised to give a good note if as promised he delivered me quickly. As the reverse, well I do the same. Already that my gold delivery was I find very slow for a simple sending of mail. It's even worse!
Reply from Ssegold2016-12-20
Hi, We are terribly sorry for the delay of your order. Currently our delivery for GW2 gold and items is not going smooth as it was before, so all we can give is an estimated time. We are also sorry our rep didn't choose his/her word properly so that our service disappointed you. We should improve. Anyway, we should thank you for your support. Regards, SSEgold
Advertises stock that is unavailable
placed order 9/9/16. as of 9/11 im still being asked for another day to complete order. If you dont mind crossing your fingers and praying for successful order completion then i guess this would be ok as prices are good. Otherwise, there is other sites
Reply from Ssegold2016-09-12
Hi Jesse, We are terribly sorry for keeping you waiting. An email has been sent to you explaining the delivery of GW2 items currently. Hope to hear from you there. Thanks for choosing SSEGOLD. Regards, SSE
Not recommended
The in game service was slow, insecure, as it was taken from me by in game by the developers (which isn't necessarily their fault). But then to find my self in conservation with an impatient live-chat staff member who agreed upon a 50% refund that took two days to be returned. The whole process was time consuming... Sorry!
Reply from Ssegold2015-07-15
Sorry about what happened, but recently GW2 is very strict with gold transfer. And it took 2 days for you to get the refund because once our livechat approved to refund, our financial department has to check and the bank transfer itself takes time, Anyway, we are very sorry about this inconvenience. We'll try to do better.
Poor Service
I'd ordered from them a couple times now, with their getting to me quick and efficiently. This latest time though they had the things in stock but I had waited a couple hours before going to their Live Chat option. After talking to one of their support representatives I was told to wait for a while again. So I did such before coming back a few more hours later. Only to be brushed off coldly with a "contact us later" and still not getting an answer as to when my purchase would be delivered.
Reply from Ssegold2015-07-06
Hello Erika, We are sorry that we are having some issue right now to deliver gil. And we're pretty sure the livechat was not "brushing you off coldly"--he's just being busy and didn't explain too much why you had to contact us later. Hope you can understand. And please contact us anytime in a day for the gil otherwise we can offer a full refund. Regards, ssegold
disappointed
I would've like the proper price be shown when making my purchase - I was unaware that it would be charged as a different country's currency which would make me pay for the surcharge of transferring money to whatever currency their using (even though I selected my own country to be charged as) . Each one should've been charged under forty dollars but my statements say otherwise. Contacted a rep and all I got was "were not scammers, youre wrong and your bank statements are wrong". Positive was delivery was extremely quick.
Reply from Ssegold2015-03-30
Hi, Chelsey. First thanks for your affirmation of our delivery. And about the transferring money, it depends on what payment method you choose. We would cover it for most of the payment methods such as PP, MB, Mastercard. Please email to [email protected] for further consultation. Thanks!