Stacees (stacees.com) has a 4.7 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Perfect dress for my daughter's prom second year in a row. My daughter is not proportionate and our custom sizing is perfect. Would definitely recommend to anybody looking for a quality dress that will not need alterations.
Reply from Stacees2026-07-31
Dear Cindy,
I'm glad you are satisfied with our products. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
H
Happy Mom · 1 review · Experienced 2025-12-15 ·
★★★★★
Great customer experience …
We ordered my daughter's senior prom dress. I was nervous about ordering online but we were very happy with the quality, pricing and customer service we received. Would definitely order again.
Reply from Stacees2026-08-01
Dear Happy Mom,
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center
Dear Kathy,
I'm glad you are satisfied with our products. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
Thank you so much, Stacy! ❤️ I had such a wonderful experience with you and your team. I found my wedding dress, shoes, and jewelry all in one place, which made the entire process so easy and stress-free. Everyone was incredibly kind, patient, and helpful, and I truly felt supported from start to finish. I couldn't have asked for a better experience, and I would absolutely recommend you to any future bride looking for a beautiful dress and exceptional service. Thank you for helping make such a special part of my wedding planning so memorable!
Reply from Stacees2026-07-31
Dear Mckenzie,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day,
Stacees Customer Service Center
a
amy guo · 1 review · Experienced 2026-04-18 ·
★★★★★
they were able to change my dress color…
they were able to change my dress color after purchasing the wrong color.they took care of the customers asap! will definitely be shopping here again
Reply from Stacees2026-07-30
Dear Amy,
Thank you very much for your valuable feedback! We are glad that you like this dress. It is an honor to receive your recognition. We look forward to serving you again.
Best wishes!
Stacees Customer Service Center
C
Cindy · 1 review · Experienced 2026-07-29 ·
★★★★★
RETURNS ARE A DISASTER
RETURNS ARE A DISASTER. If your dress doesn't fit, they only offer to refund 70% of the price of the dress PLUS you have to pay for return INTERNATIONAL shipping! Ridiculous.
Reply from Stacees2026-07-30
Hi dear,
We are sorry that we did not satisfy you. We will work hard to improve our service and hope to satisfy you next time.
Best Wishes
Stacees Customer Service Center
Dear customer,
Thank you very much for your valuable feedback! We are glad that you like this dress. It is an honor to receive your recognition. We look forward to serving you again.
Best wishes!
Stacees Customer Service Center
Perfect dress for prom it fit well and was really good quality 👌 I will order from Stacees anytime Thank you guys for making my special day Perfect!
Reply from Stacees2026-07-25
Dear Kandi,
I'm glad you are satisfied with our products. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
We ordered a dress with a small change to it. The staff were very prompt at communicating the adjustment was possible. We upsized based on the sizing chart and the was the correct size. The dress fit my daughter perfectly.
Reply from Stacees2026-07-26
Dear NS customer,
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center
Arrived fairly quickly, beautiful dress with interesting details, fit perfectly. Perfect for prom!
Reply from Stacees2026-07-25
Dear Anja,
Thank you very much for your valuable feedback! We are glad that you like this dress. It is an honor to receive your recognition. We look forward to serving you again.
Best wishes!
Stacees Customer Service Center
I was nervous ordering a dress online but couldn’t be happier with the dress. My daughter had a banquet and we ordered a dress and the quality was amazing. My daughter is typically an xs so I ordered xs and it was perfect. The beading on top of the dress was beautifully done. I will definitely order from Stacee’s again.
Reply from Stacees2026-07-24
Dear Stephanie,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
The dress I purchased was for my daughter’s prom. Her prom was a month away and Stacees assured me the dress would be here on time. To my surprise, it was here on time and it was absolutely gorgeous.
Reply from Stacees2026-07-23
Dear Kristy,
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center
The dress fit perfectly and the customer
Service was on point. Fast delivery too.
Reply from Stacees2026-07-24
Dear Jennifer Cook,
Thank you very much for your valuable feedback! We are glad that you like this dress. It is an honor to receive your recognition. We look forward to serving you again.
Best wishes!
Stacees Customer Service Center
Real bride.
I was skeptical because they have bad reviews, but my dress came and fit really well. The straps need a little fixing but that’s to be expected! I love it. It was high quality and comfortable. The delivery was a little shakey, but I emailed them and they made sure I got my package. I highly recommend them!
Reply from Stacees2026-07-23
Dear Mistress,
I'm glad you are satisfied with our products. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
S
Sara V · 1 review · Verified · Experienced 2026-07-21 ·
★★★★★
Great Communication!
I received many emails throughout the process letting me know what stage of the manufacturing process my dress was in. It was ready in a few weeks and arrived quickly once shipped.
Reply from Stacees2026-07-23
Dear Sara,
Thank you very much for your valuable feedback! We are glad that you like this dress. It is an honor to receive your recognition. We look forward to serving you again.
Best wishes!
Stacees Customer Service Center
The dress arrived way earlier than expected and the pictures 100% match the dress.
Reply from Stacees2026-07-22
Dear Lyn,
Thank you very much for your valuable feedback! We are glad that you like this dress. It is an honor to receive your recognition. We look forward to serving you again.
Best wishes!
Stacees Customer Service Center
Delivery was fast, great customer service when reaching out with questions!
Reply from Stacees2026-07-23
Dear Sara,
Thank you very much for your valuable feedback! We are glad that you like this dress. It is an honor to receive your recognition. We look forward to serving you again.
Best wishes!
Stacees Customer Service Center
E
Elena · 1 review · Verified · Experienced 2026-05-02 ·
★★★★★
I was a little suspicious at first…
I was a little suspicious at first, but customer service was extremely helpful and when I ordered my dress, it came in a couple weeks and it was perfect exactly what I wanted. They have high-quality material, which was perfect for my prom. I will definitely be buying again from them.
Reply from Stacees2026-07-23
Dear Elena,
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center
A special occasion dress is something you spend time researching and shopping for. There are many options and online stores to purchase from. You never know the quality or fit until it arrives. In my daughter’s case the dress she wanted in a brick and mortar store was over $800 and when she decided on that dress it was unavailable! This is where Stacey’s saves the day. The dress we ordered was almost the exact dress she wanted and a third of the price with expedited shipping! The quality was amazing and the fit was perfect! They asked for her measurements to assure we were getting the right size! Down to hollow to hem!!
We had to Pay for expedited shipping due to our time line. It was reasonable and arrived even before expected. My only complaint was the dress was VERY wrinkled and after hanging for days and steaming it still wasn’t 100% wrinkle free.
Reply from Stacees2026-07-23
Dear customer,
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center
Delivery took approximately 3-4 weeks
If you measure properly your dress will fit perfectly. Good quality for an inexpensive dress.
Reply from Stacees2026-07-21
Dear customer,
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center
