STAHLS' (stahls.com) has a 4.5 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 86% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 86% of negative reviews. Last updated 2026-08-10.
Thank you so much, Ray! We really appreciate your feedback and are so glad that the the quality and turnaround were top tier, that combination is something our team works hard to deliver every time! Glad everything came through quickly and met your expectations. We are looking forward to supporting your next project!
The small words were not legibly printed, but they showed up fine on the original art. Also, many areas were pulled away from the backer sheet on the big design.
Hi Laura, thank you for sharing this with us, we really appreciate you bringing it to our attention. We understand how important clarity and clean application are, especially on detailed designs, and we’d like to take a closer look at what you experienced. A member of our team will be reaching out directly to review this with you and help troubleshoot together so we can better understand the situation and assist however we can.
The new AI system for DTF has not worked well for us. I was not pleased that we were blamed for the mistakes. The previous system was NEVER an issue. I can deal with technical issues but not the blame game.
Hi Donna, thank you for sharing your feedback. We understand how frustrating that experience can feel, especially when things don’t work as expected. Our goal is always to support you through any challenges, and we’d like to take a closer look with you. A member of our team will be reaching out directly to better understand what’s happening and help troubleshoot together. We appreciate you bringing this to our attention.
I love working with Stahls'. The software is easy to use and they have a very quick turnaround time.
Hi Deb - Thank you for the kind feedback. We’re glad to know your experience with STAHLS’ has been a positive one. We appreciate your business and support.
Thank you for the kind review. We’re glad to hear you had a great experience with our customer service team. We appreciate your support.
Hi James - We’re sorry for the delay and understand how frustrating it is to be waiting on a proof. Proofs are created in the order they’re received, and our team works to complete them as quickly as possible. Please reach out to us directly 800.478.2457 so we can look into this and help get it moving for you.
I sent in 2 vector files with a similar design that should have had a clear background. We received the order and I glanced at the two designs, which look great, but they were on a grey background. I thought the design would come off of this background and that this color was just on the roll. Now we have 200 designs that look awful.
Hi Joel - We’re sorry to hear about this experience and understand how frustrating that must be. We’ve shared your information with our customer service team so they can investigate further and follow up with you directly.
The digital transfers were so easy to work with and took seconds to apply. Very happy with this purchase and shipping was fast and easy. Will continue ordering form Stahls in the future. Thanks
Thank you so much for your kind words, Sheila! We’re so glad to hear how easy the digital transfers were to work with and that everything arrived quickly for you! It’s great to know the process was smooth from start to finish. We truly appreciate your support and look forward to being part of your future projects!
Great quality, fast service, vibrant colors and easy processing. Always a pleasure working with your product.
Thank you, Felicia! We really appreciate you highlighting the quality and colors, that’s something our team takes a lot of pride in. We’re also glad the ordering process and service have been a great experience for you. It means a lot to be part of your workflow!
Price and product make it easy to sell on my end!
Thanks so much, Bob! We love hearing that our products are helping make things easier on your end, that’s exactly what we aim for! Wishing you continued success with your sales, and we’re excited to keep supporting your business!
Well Done Designs. Perfect match and order was on time when promised.
Thank you, Mark! We’re glad everything came together just as expected, from getting the design right to delivering on time. That kind of consistency is what we strive for, and we appreciate you taking the time to share your experience!
Website worked great. Elvira was very knowledgeable and helped me work through the questions I had.
Thanks for sharing! We’re glad the website worked smoothly and that Elvira was able to help answer your questions. We’ll be sure to pass along the kind words, she’ll appreciate it! 😊
Orders always easy to upload and purchase.
We really appreciate you taking the time to share this! Making the ordering process smooth and easy is something we focus on every day, so it’s great to hear that’s been your experience. Thank you again for sharing your experience.
Jessica R. Is the best help I have ever had doing anything. I hope she is paid well, because you don't want to loose her.
Thank you so much for the incredible feedback! We’re lucky to have Jessica on the team, she truly cares about helping our customers succeed. We’ll be sure to share your kind words with her, it will mean a lot! Thank you again, we look forward to working with you on your next project.
The product is great and the quality is always there.
Thank you for sharing this, we really appreciate your continued support! Hearing that the quality has been consistent for you means a lot, because that’s something we put a lot of care and attention into every step of the way. It’s customers like you who keep us focused on delivering our best, so we’re grateful to be part of your process and projects. Looking forward to supporting many more of them ahead!
Shipping prices increased, receiving times are longer, no notice that the ultramax prints are now cold peel (damaged a few prints), print prices have increased and never receive any discounts for preferred customer who have spent a significant amount of money with Stahls.
Thank you for taking the time to share this feedback. We understand how frustrating experiences like this can be, especially as a long-time customer. We’ve shared your comments with our team so they can take a closer look, and someone will be reaching out directly to connect with you, review your experience, and work through any concerns together. We value your business and the relationship you’ve built with us, and we’re grateful for the opportunity to have that conversation.
I purchased a Hotronix heat press from Stahls last year and went to their website to find smaller platens for it. I found a 3-platen bundle, added it to my cart along with 3 platen covers and checked out. I received a confirmation email thanking me for my order. The next day I received a call from Stahls saying that they were cancelling my order because I could not order a 3-platen bundle without also ordering a Hotronix heat press because it was part of a promotion. They insisted that the only way to get the 3-platen bundle was to purchase the heat press. Though polite, they would not budge and insisted on canceling my order. I don't know why they would have a three-platen option in their drop-down list of available platens and then allow it to be added to the cart and then allow it to be purchased if they didn't intend for it to be purchased in that way? To be fair, I noticed the mention of a platen promo with purchase of a heat press in a cycling sequence of information at the very top of their website, but since I didn't need a heat press, I didn't explore the promo. I just went to the platen section and in the drop-down list of available platens, found a 3-platen bundle of smaller platens and added them to my cart. There was no red flag in my cart saying I had to add a heat press, and nothing that prevented me from placing the order. The first I knew this was not allowed was when they called me the next day. They said they could honor the order of the platen COVERS, just not the 3-platen bundle. Covers are pointless without platens to put them on, so I asked them to cancel those too. The next day after that, I received a 2nd call from Stahls to tell me the platen covers shipped before they could cancel them and that I would be charged unless I sent them back. They said they'd email me a return ticket and that once they received the returned covers, they would refund me for their purchase. The hassle of having to find a UPS store and spend gas and precious time to return them adds to my frustration. It's been several days and I still haven't received the return ticket, but the covers arrived today. As much as I really don't want to deal with Stahls ever again, I'm going to have to call tomorrow to ask them to please email that return ticket. The cover order alone is $175 - not an amount I can afford to shrug off.
Thank you for sharing your experience with us, we understand your frustration and appreciate you taking the time to provide this feedback. We also recognize the inconvenience caused by the follow-up process you mentioned, and want to better understand the details of your experience. A member of our team will be reaching out to connect with you directly regarding your concerns. Thank you again, and we look forward to following up to be as helpful as possible.
Quality product a a fair price. Great sales people!
Thank you so much for your kind review, Tom! We’re thrilled to hear that you’ve been happy with both the quality of our products and your experience with our sales team. Providing great value and great service is always our goal, so feedback like this means a lot. We truly appreciate your support and look forward to working with you again!
We have been a customer of your for several years and have never been disappointed. Orders always arrive in a timely manner and have always been correct. The digital prints are always consistent and very opaque. We appreciate you!!
Gerald, wow, thank you. Reviews like this truly mean a lot to us! Earning your trust for over 20 years is something we don't take for granted. Knowing that you've consistently received accurate orders, timely delivery, and the print quality you've come to expect is exactly what we strive for every day. Your kind words about the consistency and opacity of our digital prints are especially appreciated, and we're honored to have been a small part of your success over the years. Thank you for your loyalty, your support, and for taking the time to share this feedback. Customers like you are the reason we love what we do. We appreciate you!
Thank you John, for taking the time to leave us a review. So happy to hear everything went smoothly and that you experienced that same level of service time and time again. We love your support! Happy pressing!
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