Stan (stan.store) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
Absolutely amazing service and the staff was extremely helpful especially Chai, she's such a beautiful soul and resolved my issue instantly ❤️💕❤️
I am very happy with this support and hope it continues like this in the future too. ❤️💕♥️
Thank you so much!
Reply from Stan2026-07-02
Hi Nabila, thank you so much for your beautiful words 💜 I'm really happy to hear you had such a positive experience and that Chai was able to help you resolve everything so quickly. We’ll be sure to pass along your kind message to her — she’ll really appreciate it!
the fastest customer service ever. and super suppportive. I am new user to stan store, and stan store itself is easy to setup , someone like me who is not really very techy .. it helps a lot. can't wait to start the journey
Reply from Stan2026-07-02
Hi Chalani, thank you so much for your kind words 💜 I'm really happy to hear that your experience has been smooth and supportive, especially as a new user! It means a lot to know Stan feels easy to set up even if you’re not very tech-savvy.
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Paula · 1 review · Experienced 2026-07-01 ·
★★★★★
Super quick response, issue resolved swiftly
Super quick response and had my issue resolved within half an hour. Usually you have to wait hours even for a response. Polite and helpful person.
Reply from Stan2026-07-02
Hi Paula, thank you so much for sharing this 💜 I'm thrilled to hear your issue was resolved so quickly and that you had a positive, helpful experience with our team!
T
TJ · 1 review · Experienced 2026-07-01 ·
★★★★★
Excellent customer support
Darrie took the time to listen to my request & handled my issue in a timely manner. I am very satisfied & appreciative. Thank you!!
Reply from Stan2026-07-02
Hi TJ, thank you so much for sharing this 💜 I'm delighted to hear that Darrie took the time to listen and was able to get everything sorted for you in a timely way. That's awesome!
G
Gabrielle Charles & Company PR · 1 review · Experienced 2026-06-29 ·
★★★★★
Prompt
Prompt, courteous, and outstanding service.
Thank you for assisting me to success.
Reply from Stan2026-07-02
Hi Gabrielle, thank you for sharing your review! I'm delighted to hear you feel this way 🥰
L
Lills · 1 review · Experienced 2026-06-29 ·
★★★★★
Great customer service team
Great customer service team. Fast responses and incredibly helpful. Shout out to Rebecca E!
Couldn't recommend Stan enough x
Reply from Stan2026-07-02
Hi Lilis, thank you for sharing your review here 💜 I'm SO glad to hear you had such a great experience with our support team and that the responses were fast and helpful. I'll be sure to pass your shoutout along to Rebecca E — she’ll really appreciate it!
I had an issue accessing my account, and the Stan Support team went above and beyond to help me. They responded quickly, were patient throughout the process, and guided me step by step until my issue was fully resolved. A special thank you to Ipinmi for the excellent support and professionalism. I truly appreciate the outstanding customer service and highly recommend Stan to anyone looking for a reliable platform and exceptional support!
Reply from Stan2026-07-02
HI Louna, I'm thrilled to hear the team was able to support you quickly and guide you step by step until everything was resolved. Thank you so much for sharing this 💜
Very helpful and answered all my questions and concerns
Reply from Stan2026-06-29
Hi Alicia, thank you for sharing your experience with Stan 🫶
R
Rebecca · 3 reviews · Experienced 2026-06-26 ·
★★★★★
Straight forward, easy to monetise, and great support!
I have tried similar platforms but Stan Store is by far the easiest to set up, use in general, and simplest to monetise with. BUT what is best about it is the absolutely astonishingly quick response time when I needed help or had issues with my account! (As in an actual real person responded within minutes, not a bot!). I would recommend!
Reply from Stan2026-06-29
Hi Rebecca, thank you so much for taking the time to share your experience! I'm thrilled to hear that getting started with Stan has been a smooth experience for you! 🎉
I love this stan store. It is super easy to setup and use.
Reply from Stan2026-06-29
Thank you for sharing your feedback, Anouk 💜
V
Victoria Oyefusi · 1 review · Experienced 2026-06-26 ·
★★★★★
Customer service is perfect
Some of the best experience. Shout out to Ida for her patience and willingness to help after encountering a few problems with my store!
Reply from Stan2026-06-29
Hi Victoria, thank you for your wonderful review! I'm delighted to hear that Ida was able to help you work through your store concerns with care and dedication 💪
F
Farid Beck · 1 review · Experienced 2026-06-24 ·
★★★★★
Wonderful support from Stan store
My experience with the support at Stan store has been exceptional. Nikki & Darrie got my issue resolved within a few hours. They were friendly and understood the problem I was facing. I am a happy customer of Stan store.
Reply from Stan2026-06-25
HI Farid, thank you so much for sharing your review here 💜 I'm really happy to hear Nikki and Darrie were able to step in quickly and get everything resolved for you. It means a lot that you felt supported and understood throughout the process!
M
Maria · 2 reviews · Experienced 2026-06-23 ·
★★★★★
One of the best things about the…1am customer service chat
One of the best things about the customer service at Stan is that if you are up at 1am so are they. They answer all your questions & provide samples. Don’t make you sound dumb and they are always so polite.
Today I tried out their AI product “Annie” who was very helpful but then we moved on to Elvin - 100% human. Both were great!
Reply from Stan2026-06-25
Hi Maria, thank you SO much for sharing your review 💜 I'm thrilled to hear you've had such a positive experience with our support team, no matter the hour! I'm also glad both Annie and Elvin were able to assist you and make the experience a great one.
Got myself into a bit of a muddle, emailed asking for assistance and customer service, Darrie absolutely came through with a solution. All up and running again, brilliant service can’t thank you enough!
Reply from Stan2026-06-25
Hi Inge, I'm glad to hear that Darrie was able to help get everything sorted out and back up and running for you. She's the best! Thank you so much for sharing this 💜
J
Jia He Yi · 1 review · Experienced 2026-06-23 ·
★★★★★
Customer service was top notch
Customer service was top notch! My questions were answered fast and in detail, very impressed!
Reply from Stan2026-06-25
Hi there, yay, I'm delighted you feel this way! Thank you for sharing 💜
C
Craig H · 1 review · Experienced 2026-06-19 ·
★★★★★
Scammers had infiltrated my Stan store…
Scammers had infiltrated my Stan store and had sent a message to Stan to have my store cancelled. Rebecca was very quick to respond and calm my fears. She deleted the notice for cancellation and assured me my store was safe. Shout out to Rebecca for making me feel much better about the situation!
Reply from Stan2026-06-22
Hi Craig, I'm pleased to hear that Rebecca was able to quickly assist, address your concerns, and provide reassurance when you needed it most. We appreciate your feedback and your continued trust in Stan! 🫶
M
Mary Price · 2 reviews · Experienced 2026-06-20 ·
★★★★★
I thought I ordered a DeWalt sprayer…
I thought I ordered a DeWalt sprayer kit from Menards for $95. It looked iffy from the onset because stan.store is not Menards. I got no confirmation number of order number on the emailed receipt. So I called my bank card company. Confirmed fraud. There is a pending charge of $95 to "misc schools educational services". That is not a sprayer.
Reply from Stan2026-06-22
Hi Mary,
Thank you for bringing this to our attention.
I'd love to clarify that Stan is a platform that hosts independent Creators, and it sounds like you may have purchased through one of our Creator's Stan Store. While we provide the platform for creators to sell their products, each Creator manages their own products, orders, and refund policies. Because of that, we're unable to process refunds on a Creator's behalf.
That being said, we'd be happy to help connect you with the Creator and review any information available. Please reach out directly to [email protected], and we'll do our best to coordinate with the Creator on your behalf 💜
C
Casey · 4 reviews · Experienced 2026-06-21 ·
★★★★★
Terrific Customer Service
I am leaving this review because I needed help on Stan and the individual who helped me was Extremely helpful, kind, patient and she was very smart
Reply from Stan2026-06-22
Hi Casey, thank you for the kind words! I'm so happy to hear that our team could provide clear answers and support! 😊
M
Melissa · 2 reviews · Experienced 2026-06-15 ·
★★★★★
Returning user, glad to be back...
I am a returning user and I had a great response from Nikki R. regarding the different plan options. So glad to be back with Stan! And thank you, Nikki!
Reply from Stan2026-06-22
Hi Melissa, I'm so glad Nikki was able to help you explore the available plan options and find the best fit for your needs. We appreciate your feedback and are thrilled to have you back with Stan! 🎉
Blew it out of the water! I had a minor heart attack when my store wasn’t reflecting things I needed to see and I contacted Stan Store Customer Service - they responded within 5 minutes, solved my problem & helped me proceed forward with pictures and super simple explanation. They are amazing! Highly recommend!!!!
Reply from Stan2026-06-22
Hi Magdalena, thank you for your feedback! I'm glad our team could quickly step in, provide visual guidance, and help resolve your concern so you could get back to focusing on your business! 💪
