Starcrest (starcrest.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is good. 78% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 42% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
K
Kim · 2 reviews · Experienced 2026-07-20 ·
★★★★★
Charged 4 times after trying to order online
I tried to order online. Said my card didn't go through so I ordered again. Said card didn't go through. I checked my bank page. There are two pending charges on my account. I called Starcrest. The woman (very irritating) said there wasn't a charge on their end, even though I told her two charges were pending on my banking page. She wanted me to order over the phone with her. I needed to do something so I had to call back. When I called back, a man kept interrupting me when I was explaining the situation. I finally ordered through him. He tried to charge me for extra things (shipping and handling). After arguing with him, he finally took the extra charges off and placed the order. I received a notice on my phone that the now third charge had been placed. (I know the first two pending charges will go back on my bank account.) After I hung up, a fourth charge was posted to my bank account. I wound up calling my bank to start a case for the three fraudulent charges. I know I should have stopped dealing with them before it got to this point, but I really needed the item I was trying to purchase. I WOULD NOT RECOMMEND this company.
S
Sherry · 27 reviews · Experienced 2025-07-15 ·
★★★★★
Fishy
First order it kept saying card didn't go through so tried a few times, then found out they charged FOUR times and said it would take 10 days to get it back. Second order, said it didn't go through, did not try again. He called and they DID charge but said they did not see an order Something very fishy about this bunch and their customer service line is always busy.
S
SHERYL L STRUBLE · 14 reviews · Experienced 2024-08-11 ·
★★★★★
Scammers using Facebook to sell knockoff pieces of junk
They partner with Blanbutton these people are scammers. They won’t refund my money after they scammed me. False advertising and fraud they are advertising name brands but do not have those name brands they send you junk.
Read the Blanbutton reviews they are scamming everyone.they need to be stopped
G
GiGi · 5 reviews · Experienced 2024-09-03 ·
★★★★★
Although I have liked most all products…
Although I have liked most all products I have ordered in the past, I just realized they have been charging a monthly fee for the last 3 months for VIP rewards program. I never authorized this and have never even heard of this program. Very disappointed with Starcrest
no problem with order filling/promptness of delivery. Had problems with three of 6 items in order. 1- under cabinet light set-sticky tape too thin. had to add tape to get thick enough to stick. 2-plastic gloves really cheap - shapeless fingers hard to grasp items. 3-wireless doorbell had broken spring in battery case and could not insert one battery (3 needed) useless item. could not use. Product quality very poor.
I
Ida Ott · 1 review · Verified · Experienced 2024-05-24 ·
I order frequently from this company. Quick service, always understanding when your purchase is not to your liking. Very understanding people, and they seem to appreciate their customers.
I received almost everything I ordered. I received a refund for the out of stock item. Shipping took longer than I expected, but it wasn't too bad.
M
Mia · 2 reviews · Verified · Experienced 2024-05-23 ·
★★★★★
I used to order alot through Starcrest
I used to order alot through Starcrest. I'd mail my orders in This last time I ordered online and I was shocked and disappointed that I was signed on to some kind of subscription that began debiting my account I called & canceled it. I will never order online through this company again I'm might consider mailing in orders in the future not sure yet
Ordered 3 items - one was wrong order
One didn;t work, plus replacement file
One was not what I ordered
When trying to return went on line to grt mailing labell with no success after several attempts by phone
Had to pay postage of over $13 to return item!
a
Margaret Smith · 6 reviews · Verified · Experienced 2024-05-24 ·
★★★★★
You always have nice products
You always have nice products, however when your catalog arrives and I go to your website, the item I really want - you never have it ! Is it under another number? I am looking for a type of sunglasses: #34562.
What gives?
