As the leader in global background and identity services, Sterling RISQ has perfected everything your business needs to hire fast with confidence. We see the big picture, with a vision to make the world a safer place – in the workplace, hospitals, on the road, and in schools to name a few. Advanced technology, accuracy, and industry-leading turnaround time is not something that we strive for – it’s our norm. That’s because we hold ourselves to a higher standard.
Is Sterling RISQ legit?
Sterling RISQ (sterlingrisq.com) has a 1.0 out of 5 rating on OK.one, based on 2 user reviews collected here. It is listed under Business Services and its reputation is poor. 100% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-24.
So Poor, When getting the forms filled out for my ID verification the form that was being filled out stated that it could be sent via post which was the option i opted for as I couldn't upload my ID on the site as the files were too large (I'm not a tech genius) This means Copies of my ID were sent next day delivery signed for by 1pm (£8.00) to Sterling along with stamped verification and signatures from the correct individual needed in this case a post office official (£13.00) There was no acknowledgement of receipt of the documents sent and they now insist they the documents must be sent by email and I was asked if the documents can be sent via email. Now there was no mention of documents needing to be sent via email hence the option to post. i have explained numerous times that i have sent them by post so how can i email them across. They are asking for a tracking number 2 weeks after i sent them next day delivery signed for. which means a) they have lost my documents with a lot of sensitive information on or b) Are trying to make this as difficult as possible and not just matching up the documents sent to my online screening.They are now expecting me to spend £13.00 again and go to a post office to get the same official to sign it again because of there own incompetence. Up till now it has been 2 weeks with me being now closer to completion then the day i made a username and password
Dear *********,
Your service is rubbish.
Your service is rubbish because:
1. Your DBS check takes more than 2 months – The DBS check was started on 05/04/2022 today is 10/06/2022
2. You don’t read emails which I send you – If you read my emails you will find out all the documents which you need.
3. You don’t check your database and history of your case – If you check your database you will find a copy of my driving license, passport, form P60, national insurance number, etc.
4. You want me to send you a photo of the same documents 2-3 times – read again points 2 and 3.
5. Many people from Sterling Risk contacted me with no idea what they wanted - people asked me to send again a copy of passport, driver's license, data of the former employer, etc.
Possible reasons points 2 and 3.
6. On May 15, I paid £18 to the UK government to do a DBS check for me and the DBS check was done in 2 days - I will send you a link and a one-time code so you can see what the UK
government has found for me.
7. Your data is out of date - Your data is out of date because since 2019, the UK has replaced the biometric residence permit and other temporary cards issued by the Home Office for
Settlement status. In 2022, we are only using Settlement status to prove our right to work and live in the United Kingdom. Another document we use is a national insurance number, if
you do not have the right to live and work in the United Kingdom, the British government will inform your employer and send migration police to your home.
Link for DBS check: *********
Certificate number: ********
One-time share code: *******
I will not send you a copy of my passport, national insurance number, P60, etc. again.
If you want to see my passport or other document, you can read my old emails or check your database and you will find everything you need.
By the way, I will leave one more negative comment on Trustpilot for your services.
Can you forward this email to your manager?
I believe that he will be happy to understand how you work and maybe will help him improve the system.
With the current system you will receive a lot of negative feedback on the Internet and you will lose many customers, which will affect the company's profits, bonuses and number of jobs.
I will forward this email to my manager as well.
I will forward the email to my manager because I think he needs to know how you work.
If you need a copy of any documents, please see the attached photos and their date and time, then check my old emails or your database.
If you have any questions, do not hesitate to contact me, I will be happy to help you.
Yours sincerely,
Lyubomir ********
CELLRETURN UK