Sterling Sleep Systems (APPF Inc) (sterlingsleep.com) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 44 of them were added in the last 12 months. Last updated 2026-08-10.
Our waterbed mattress was leaking. Anton was very helpful and knowledgeable of his product. He called me back with the information in a timely manner. He understood what I was asking for and shipped it the same day. It was a very pleasant experience in a very stressful day.
Great Product ,Great Service, Great people.
The Sterling Sleep Systems team is our favorite! when a company supports it's product, quality, and service they are #1 in my book.
The sales person was awesome, he called to make sure we had a hard rail bed and to make sure we had the right mattress.
Sterling called to confirm the size and corrected the wrong item I ordered and promptly shipped. The new mattress is HEAVENLY 😊
Exactly what we needed to move our soft side waterbed to the top tier of comfort. Great customer service before ordering to make sure we received exactly what we needed.
New mattress is the most comfortable I've ever had. Thanks
went on the web site, look for what I need and ordered, and was given a discount. Order came and it was even better than I anticiapated.
Had an issue with zip on top cover to the mattress. Worked with me to resolve it in an extremely fair manner despite it was out of warrantry. As far as I am concerned this is simply the best mattress money can buy. Because of its modular design it can literally last a lifetime and adjust to your needs through the years. All parts are replaceable so you never have to buy a new mattress. It is also makes it adaptable to firmness and feel. Additionally, due to its upper compartment, if you what a different topper, which I do not, so long as it is not thicker than 3 inches, you can use anyone that fits your needs. It is also extremely well made. Given, other than the shell, it is all syntheticfoam, bugs are never an issue. and the top cover options can either be zipped off, put in the washer or dry cleaned.
The Sterling Sleep Systems team is our favorite! When a company stands behind its product, quality and service they are #1 in my book.
Great customer service and purchase arrived as stated.
Everyone at Sterling was so helpful getting me new twin waterbed mattresses. They arrived in a few days. The previous mattress, I had from Sterling lasted 20 years. It was time for new ones. I highly recommend Sterling.
good customer service - quick arrival.
We needed new bladders and a liner. The guys shipped it out that day. It arrived the day after New Year's ! Very responsive. Excellent quality. Our Stirling bed will probably last another 20 years.
Excellent products and service. Anton was great and made sure to take care of me as a customer and made me feel valued to buy two new waterbeds. I replaced the last set of waterbeds, one for me and one for my mom. We had them for 10 years. The waterbeds are great and we love them. Thanks for everything and we plan to buy again in the future.
Very satisfied a misunderstanding. Was corrected all good
Website had what we wanted-even though we originally bought the bed 24yrs ago! The skirt we bought (that zips to the topper) fit perfectly. We were even called and emailed to confirm that the product ordered was the part needed just in case I ordered the wrong part. Shows they are a very solid, lasting company that cares about its customers and stands behind their product. Very pleased.
You at Sterling are ALWAYS easy to deal with ! I am always pleased with the product and quick delivery. Thank you !
60 reviews matching