Signup was quick and simple
Signup was quick and simple, with plenty of pop up info at every step. Would have liked to see PayPal option, as no personal info is entered while paying.
Store Insure (store-insure.co.uk) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
Signup was quick and simple, with plenty of pop up info at every step. Would have liked to see PayPal option, as no personal info is entered while paying.
Process is very straightforward as a returning customer. Online renewal very easy.
Avoid this deceitful company! I renewed my storage container policy whilst on holiday in the Caribbean and when I got to the payment webpage, I was offered the option to pay in XCD (East Caribbean Dollars) or GBP, which I thought was a little peculiar. I selected GBP, paid with my British bank card, with a British address and was quoted the total in GBP. After I paid, I noticed in my bank statement that I was charged in XCD, then charged to convert back to GBP and charged a foreign transaction fee. When I complained to Store Insure, I was told it was an error of their payment partner Stripe and they couldn't give me a refund on those charges. I finally convinced Store Insure to contact Stripe and THREE MONTHS later I got a response that it was my fault and I choose to pay in XCD, even though I absolutely did not, so no refund. I hope that I don't need to make a claim this year, because I can't trust that they would honour the policy. I'm actively looking for another insurance company for my storage container.
So far so good. I haven't had to claim from them though, so can't speak to that. Hope I never have to! The price is half what the storage facility charges. So peace of mind for half the price.
Excellent service at very competitive prices. Great customer services when I encountered a problem using the website, easily solved with their help. Highly recommend this service.
Easy to use except white lettering on green background is a no-no for partially sighted
Simple process to set up revised cover and for my wife to cancel hers so cover holder matched storage facility name.
Inexpensive policy for storage. So far alls well.
Easy and quick to get a quote and sign up
Really helpful when I had a question. Explained the policy clearly. Website easy to use. Really happy with the policy and the insurance covered for our bespoke use. Definitely recommend readying all the terms and conditions and policies as it is a comprehensive insurance and important to know the bits that are not covered.
Very helpful advice regarding difficulties arising from website having been down.
Web site was easy to navigate and quick and simple to use. Coverage good. Priced competitively to others. Prices not risen over last few years.
Very easy initial guidance through what is offered, and easy to understand quotation! Straightforward on-line proposal form to complete. Instant cover for the period requested, with availability of purchasing further cover at the end of the initial term, if required. Very pleased indeed by the simple proposal layout, etc.. Many thanks indeed.
Very efficient. I arranged my insurance on line, the website was very easy to use and very concise
Sam was extremely helpful and made choosing the correct unit a breeze!
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