Store Insure (store-insure.co.uk) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
This company used to be a 5-star until recently. I’m not sure whether it has changed ownership or what has happened, but the website barely works and customer service doesn’t seem able to resolve it.You can’t renew an existing policy or buy a new one, which is extremely frustrating. It’s a real shame, as they used to provide an excellent service.
Wow! A company that do not automatically renew your policy AND make the renewal rate very reasonable. How refreshing to be treated as a loyal customer!
Our removals and storage firm wasn't on the list of known businesses, but a quick phone call to the store-insure team swiftly had it assessed by the underwriters and added to the list.
Lower score as it took about 5 attempts to complete the process as it kept going back to “start a quote” if anything was incorrect in the process. Very annoying and unnecessary.
Easy process and form filling. Instant quote.
I suppose the real test of any insurer is if you are unfortunate and have to make a claim. Fortunately to date i have not. However the ease of organising two separate policies was fairly straight forward, when i did phone someone immediately answered honestly where they could and couldn’t help. Always good when employees know what they can and can’t handle. So on basis of my current experience. So far so good!
Easy to arrange and reasonable price for cover requested.
Insurance made easy. Great Service
Well, i have only just completed the storage insurance purchase and already hit with 'review time!' How did you do? I've given 3 stars, for 2 reasons mainly, the website crashed after spending time completing every page and then when paying i got nothing (had it gone through? would i have start all over again?) i had no confirmation or way of knowing. Not a great start. The other reason is this, it's an insurance purchase, so until i have to claim, can't truly comment on how good the company policies really are. What i can say, is the price point and cover offered were very favourable in comparison to 2 other companies, so i bought here. Thanks. I would have increased stars if everything went smoothly.
Very good insurance. Very responsive if you have any issues. 5 stars
Always easy to understand; simple to review and insure with very reasonable rates. Excellent service.
Very good. Easy to use and good value.
Store Insure were very helpful, politely clarifying one or two details when I called. Thanks, Tom. The web form is easy to complete, and of the three insurers I researched this was the only one that quickly matched up my chosen storage facility. The policy price was very reasonable, though I was a little disappointed at the maximum single item cover.
So easy and confident in company.
Really easy to renew my contents insurance
Very reasonable price for insuring belongings whilst in storage. Problem resolution: When coming to sign the paperwork at the storage company they realised that my name on my photo id did not exactly match the one I gave to Store Insure. I called Store Insure and spoke to someone who understood my problem and immediately made the appropriate change on their system and the new policy was with me in seconds. You can't ask for more than that. I can highly recommend Store Insure and would use them again.
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