Streamlabs (streamlabs.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 78% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews; 93 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Keven Taylor · 3 reviews · Experienced 2026-06-16 ·
★★★★★
Scam Artists
I have paid for two months and tried to get customer service to help with my tech issues.
They continued to have me do the same things over and over even though my Stream kept disconnecting completely or certain platforms dropping off of the stream.
The most I have been able to get out on stream time with their multi-stream feature is 20-45 minutes. They said they would get back to me, that was almost a month ago.
If I am paying for a service, it should work. And it didn't.
I have been using Streamlabs OBS since 2019. I switched from OBS because back then OBS had some serious bugs with black screen and Streamlabs had a better user interface.
But the real problem here is their 2 latest upgrades which destroyed everything! They are forcing us to connect with our Social media in order to use Streamlabs OBS. But the SERIOUS bug here is that we can NOT connect with our YouTube channel! We click "Connect", then the Streamlabs.com website appears, then we being redirected to the same screen again and again!
I tried both with Windows 10 and Windows 11. I even upgraded my PC. Nothing! So I paid a subscription for one of my clients that I manage, so that I am able to do a livestream simultaneously, on YouTube, Twitch, Twitter and TikTok. By not being able to connect on YouTube, this is impossible! So I wasted money here.
I even connected my Twitter account, Streamlabs OBS was showing that I am live, but there was no livestream!
And on the top of that, the irony is that I have opened a ticket for ONE WEEK NOW, and there is NO answer!
Ticket 928106 .
The only way to use this thing is to actually copy-paste the Stream key and livestream only on YouTube. Don't waste your money in any subscription until they hire SERIOUS developers and QA staff.
Avoid paying a subscription until they fix everything! This goes on for 2 months now.
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Hollis Taylor · 2 reviews · Experienced 2026-07-21 ·
★★★★★
Awful Customer Service/Tech Support and it just doesn't work
Not only does the software freeze up, collab cam doesn’t work so you can’t have another cam Live, and the software itself is highly dysfunctional. If you email them asking for a refund, they won’t give it to you! So I tried to use tech support to fix things, didn’t work - couldn’t fix all the issues and then they said “ohhh you are beyond your cancellation time so no refund.”
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Keven Taylor · 3 reviews · Experienced 2026-07-16 ·
★★★★★
Awful customer service experience.
I have been trying to use StreamLabs for almost two months now WHILE PAYING FOR ULTRA.
I have gone through every step that they have asked me to complete to get it to stop disconnecting my streams. This APP would be amazing if it actually worked for me. Everytime I reach out to them it takes them DAYS to email me back.
Theres no way to call them and speak to someone, currently working with an agent named Dylan and he still hasn't responded to my email. I am very dissapointed in the customer service aspect of this company and the unwillingness to provide adequate help. $27.99 for what??
Sitting at my computer for hours trying to get it to work? This has to be a joke.
I personally could never get steam labs to work and ended up just learning to make my own stuff and use other recorders and now I'm hearing about scams they do not paying there sponsers ?! such as Emilepsl a loyal streamer I lost all interest this app entirely after that.
PLEASE pay your sponsors
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Ellie · 1 review · Experienced 2026-06-29 ·
★★★★★
pay emilepsi
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Olivia liv · 1 review · Experienced 2026-06-01 ·
★★★★★
loving it / easy to use with lots of…
loving it / easy to use with lots of helpful tips and guides that ease beginner confusion.
Streamlabs is incredibly user-friendly and makes it easy to get started with streaming, even for beginners. The interface is clean, intuitive, and well-organized, allowing users to quickly find the tools they need without feeling overwhelmed. Setting up overlays, alerts, and widgets is straightforward, saving time and reducing the learning curve. Overall, Streamlabs provides a smooth and efficient experience that helps creators focus more on their content and less on technical setup.
It is very good and functional and I am very glad to have that app. It is easy to use but i believe some might struggle a little when first using the app but i believe a little more time makes them understand it as well! :)