went we very good from start to finish…
went we very good from start to finish no problems and very friendly staff
About Strong Home Mortgage, LLC
Data updated- Website
- stronghome.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 109 reviews
- Replies to negative
- 50% (2/4)
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About this business
Strong Home Mortgage provides first-rate mortgage services as well as mortgage financial literacy on LinkedIn and Facebook to bolster your position. We are veteran-owned and licensed in 30 U.S. states. Our team of seasoned professionals are passionate and deliver a transparent, efficient process. We offer a range of loans (conventional, VA, FHA, Jumbo) plus a Premium Buyers program and a $6,000 on-time closing guarantee for today’s competitive market. We look forward to serving you.
Written by the business, not verified by us.Is Strong Home Mortgage, LLC legit?
Strong Home Mortgage, LLC (stronghome.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-03.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional helpfulness, deep knowledge, and consistent professionalism throughout the entire loan process. Borrowers deeply appreciate the clear communication, incredibly fast response times, and stress-free guidance provided by agents who always make themselves available. Many people highlight that the team consistently secures great rates and handles every complicated detail with remarkable efficiency and care. However, some customers also noted occasional hurdles such as minor operational mistakes, unexpected closing costs, or communication stress during final stages. Despite these few specific concerns, people generally found the advisors trustworthy and would recommend their mortgage services to others.
Auto-generated from all reviews of this business. For reference only.What people say
Working with Brian Matteson was a real…
Working with Brian Matteson was a real pleasure. His attention to detail and communication was key. Would gladly recommend his services to anyone.
Seamless Experience
David made our experience absolutely seamless. Step by step, he was beyond proficient and ensured a smooth transaction. We are so glad we took our time to find the right fit.
Second time having great service!
This was my second time working with Strong Home mortgage, I originally found them through the Costco loan program that doesn’t exist now. They once again, did an excellent job with the loan process. Celine crushed it for me and I highly Strong Home!
Best Refinance Experience with Brandon!
Brandon has helped me refinance my home twice, and I can’t say enough good things about him. He made the entire process incredibly easy and stress-free, explaining everything along the way and handling all the details. He truly worked hard to get me the best rate possible. I would 100% recommend Brandon to anyone looking to refinance!
Elizabeth was outstanding throughout…
Elizabeth was outstanding throughout the whole process!! We were glad to have her helping us!
We were very happy with our loan officer
We were very happy with the responsiveness and level of service provided by our mortgage advisor, Elizabeth Cobb. She patiently led us through the application process, answering all questions and expediting approval.
Great mortgage company to work with
JC from Strong Mortgage guided us throughout the process and make it easier for us to clise the loan. Overall the process was simple and transparent. They are able to close the loan on time.
The best lender in Virginia.
This was the best experience I have ever had with a lender. Strong Home Mortgage, LLC is an exceptional company, and Mr. Frederick T. Hirsch is among the most professional individuals I have had the pleasure of working with. As first-time homebuyers, Mr. Hirsch thoroughly explained the entire financial process to my wife and me, carefully reviewing every detail to ensure we fully understood all the elements involved in purchasing a home. His knowledge, patience, and attention to detail gave us complete confidence throughout the process. Mr. Hirsch was consistently available, always answering calls and responding to emails in less than five minutes. His level of responsiveness and dedication is truly outstanding. Strong Home Mortgage, LLC is, without question, one of the best mortgage companies in the state of Virginia. They are exceptionally veteran-friendly and demonstrate total commitment to their clients. If we purchase another home in the future, it will undoubtedly be with Strong Home Mortgage, LLC and Mr. Frederick T. Hirsch.
Top Tier Service
I had an exceptional experience working with Celine Rosario at StrongHome Mortgage. From start to finish, Celine was professional, responsive, and incredibly knowledgeable. She took the time to clearly explain every step of the process, answered all of my questions promptly, and made what can be a stressful experience feel smooth and manageable. Her attention to detail and dedication to providing outstanding customer service truly set her apart. I felt supported and confident throughout the entire process. I highly recommend Celine Rosario to anyone looking for a trustworthy and efficient mortgage professional.
Working with Chris Schultz was a great…
Working with Chris Schultz was a great experience!
Family Andy toggin helped me very much…
Family Andy toggin helped me very much on this loan. I appreciate his help. He was excellent and I appreciate him a lot. You should be lucky to have him. Somebody like that working for y'all. Thank you
Awesome to work with!!!
Walked me thru the process and assisted where needed very timely responses. Wonderful to work with.
The continued communication
The continued communication, emails, phone calls, texts messages to stay informed of the state of the process.
Strong Home Mortgage made my first…
Strong Home Mortgage made my first home-buying experience incredibly smooth and stress-free. As a first-time buyer, I had many questions, and their team guided me through every step with patience, clarity, and professionalism. They communicated clearly, handled everything efficiently, and made the entire process feel easy from start to finish. I’m truly grateful for their support and would highly recommend Strong Home Mortgage to anyone looking for a reliable and trustworthy lender.
David was on top of thing
David was on top of thing, provided great and timely feedback and updates. He also responded to my questions quickly, which made me feel like he (and the company) cared.
Communication Formats Not Consistent
While I very much liked the personal attention at the start of the process, the lack of follow up and inconsistent communication format left me scrambling to meet deadlines. The loan officer texted asking for documents or confirmations and email other times while the portal would require different documentation or confirmation. Additionally, the 3rd party title company used for the appraisal was difficult to work with in that Strong Home Mortgage needed to have the appraisal updated with a new case number and the title company made the appraiser come back out and take pictures of the house when all that had to be done was a simple change on the documentation.
McKee
Once again Brandon and his team worked hard in getting our loan approved and closed. His patience and professionalism is top notch and he is always there to answer questions for us. We definitely will reach out for our next mortgage needs. Thanks!
Great rates and smooth experience
Great rates and smooth experience. Thanks Andy!