Study.com (study.com) has a 2.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Education & Training and its reputation is poor. Opinions are polarized: 46% rate it 4 stars or higher while 44% give 1 star; The business has not yet replied to negative reviews; 33 of them were added in the last 12 months. Last updated 2026-08-10.
this is not a good place to complete credits, they spend A LOT of time grading your projects and they flag you as if you use AI even if you haven't just go with sophia they're amazing this site sucks and also overprice for what they offer
This is a really crap company yakes your money and dies not do what they say they will. Completed a class that I needed for graduation and 4 months later still do not have my transcripts
Their website states that a 29.99 MONTHLY BILLING would gain me access to ALL VIDEOS and course descriptions. Their videos gave me less than half of their time before asking for a 59.99 MONTHLY subscription???? How is this legal? What a waste of time and money. FALSE ADVERTISEMENT. They are out here scamming broke college students for real.
Updated I enrolled in Study.com believing the subscription included everything needed to finish my courses. However, one of my classes suddenly required an unexpected third-party paid platform that was not listed anywhere in the syllabus or terms of service. I only discovered the charge after clicking into the assignment. When I contacted support, an agent named Stacey R. admitted the issue and promised I’d be exempt from the extra fee, saying they’d clarify this for future students. That exemption was never honored. After that, communication became almost nonexistent. They promise a two-day turnaround on responses, but most of my cases went unanswered for a week or longer — and even when I did get replies, many weren’t properly addressed or resolved. Some tickets are still partially unanswered weeks later. I was also soft-locked out of assignments, received auto-generated rejection emails claiming “missing key portions,” and even watched human-graded submissions get marked “incomplete” within minutes — proving they were never actually read. When the issue was finally adjusted, they did fix the correct class — but they also interfered with another course I was still working on, marking it as failed in the process. My grades were not calculated correctly, and one assignment still shows as pending despite all work being finished. On top of that, I can’t save updates to my account because their system flags my legal last name as profanity, which I verified with my driver’s license. Support acknowledged it but never resolved it. Overall, I’ve dealt with hidden fees, broken grading, poor communication, and unkept promises. I’m still waiting on multiple unresolved tickets and BBB responses. This company is a complete joke. I will never do business with them again, and anyone considering Study.com should proceed with extreme caution. Updated The problem was acknowledged and I have been refunded which makes me in a better mood but does not change my overall opinion
I was suffering with cyclic quadrilateral and the video that I saw from study.com helped me a lot. I know the video may seem childish but quality matters not quantity.
After entering my phone number and email to see pricing for the SAT course, I was sent emails and texts for discounts, despite the fact that I didn’t buy their service. Made me feel quite scammed and invaded, as I was forced to enter my info just to see their pricing. I suggest freely listing pricing, or not sending promos if you force potential customers to give info for service info. Discouraged me from ever buying anything from the company, and will probably do the same to others.
I purchased this because I was taking the Praxis exam to get my alternative teaching certificate in Business Education. The Praxis study material on study.com was nothing like the actual Praxis exam. I am an excellent test taker and ended up passing the exam with an exceptionally high score but it had very little to do with the preparation that I completed via study.com. If I was a person that struggled with taking tests, the differences would have been debilitating. Some of the content offered was beneficial but the style and formatting of the questions was completely different on the actual Praxis exam.
I can’t speak for others but I took 2 classes on this website and really didn’t have issues. I will say though, like others, I agree that getting your assignments graded took a little while. But all in all I had no problems transferring and applying my credits.
Study.com did not deliver a single piece of their service for me. I didn't get all of the credits I earned, and they never sent out my transcripts. When I attempted to address these issues, multiple times I might add, I never got a response from a member of this support staff. I didn't even get an automated response. Don't waste your money, study.com is a scam.
It’s honestly so frustrating when I just want to learn something and I’m immediately hit with a sign-up wall. I don’t need an account, a password, or a hundred confirmation emails—I just want quick access to the information. It turns what should be a simple learning experience into an annoying chore.
I have never had such a frustrating and dishonest experience with an online education platform. My subscription ended on June 19, but I had submitted all my assignments well before that date. The moment my subscription ended, I was hit with false accusations designed to force me into resubscribing just to resubmit the very same work I had already completed. I fought tooth and nail to get my assignments graded without giving them more money. They eventually marked them, but then refused to release my final grade. It is now August 13 and I have still received no response. Because of this deliberate delay, I missed both my July and August deadlines to transfer my courses to WGU. Their so-called “support” is a joke. They have no phone support whatsoever and their email support is nonexistent, sometimes taking three weeks to respond, sometimes never. I have sent multiple emails with no reply. Study.com’s business practices are predatory and unethical. They hold your work hostage to squeeze more money from you and they clearly do not care about your academic goals. If you value your time, money, and sanity, stay far away from Study.com.
Pretty slow at grading, and the support is lackluster. Been waiting almost 2 weeks for an assignment grade, and my exam grade changed from a 98% to a pending. I tried to complete this before my ended monthly payment and they pushed the grading until the day after. So now I have submitted the assignment and I can’t even see if or when it will be graded.
Absolutely horrible company and I will never do business with them again! I highly suggest you don’t either! My daughter completed the course with study.com 2 1/2 weeks before her financial check in deadline and still they have not graded/sent transcripts to her university. Because of study.com she won’t be able to walk at graduation and will need to wait an entire YEAR!!!!! Completely unacceptable She’s worked her butt off and study.com has completely failed!!!
It's impossible to get off their automatic billing. I've done it 3 times. They're sneaky assholes and never refund. They just go, "Okay, but we'll cancel it next month." We'll see if it ACTUALLY comes off the third time. My guess is the techs either aren't doing their job right or set up a loophole the people in between can't get around on purpose. You take people's money when they're trying to save, any review is just going to be knocked down to 1. It's ironic coming from a place trying to make you smarter.
This is 2025 reviews: Study.com is Scam for students biggest scam is there policy for transferring collage credit take another whole subscription and same as grading period, so you gonna get out 1 tuition pay for whole subscription its to expensive and professors is not knowledgeable at all I got good for final and everything but the assignment they are 300 points so even you do good in final their assignments is a lot and not easy to submit assignment your grader well keep sending your assignments back to you because small mistake and thats 60 percent down on your grade… so Be Aware study.com know that students save but you end up paying their more costumer services not responding until next subscription…. So you gonna end up paying $990 just to get one course out!!! Trust me they knew how to get your money well! So if you doit do it in your own risk! JUST TO LET ANYONE KNOW THE TRUTH BEHIND STUDY.COM They hire professionals so they need your money to pay them either way they well find a way!! I finish my classes month ago but ti need to keep subscription 3 times to just wait for them to grade and transfer and see the whole grade..
The classes are good. The service is AWFUL. There is no way to speak with an actual human unless you call them out on social media, leave multiple voicemails to their direct-to-voicemail support line, and send multiple support tickets and emails, and threaten with a BBB complaint Example 1 - I finished a course and was locked out of the final exam. They incorrectly input my assignment scores (50/50, 71/75, 67/75) as percentages: 50%, 71% and 67% respectively. It took 8 DAYS of the above tactics to finally get someone to tell me “oh it’s a backend issue, and there is no final exam” despite the course clearly listing a final exam Example 2: My transfer credit deadline was June 3rd. I completed everything by June 2nd. Grading at study.com has never taken more than a few hours at most, usually assignment grades take less than an hour or two to get back. I finished a course and was graded on assignments 1 & 3 within minutes. Waited until past my deadline for assignment 2 to be graded and it still hasn’t been. I even reuploaded assignment 3 with assignment 2 attached, and a txt file titled “URGENT ASSIGNMENT 2 STILL HAS NOT BEEN GRADED”, and they regraded my assignment 3 literally minutes later without touching assignment 2 I am now past my transfer credit deadline while having paid their monthly fee three times (as well as multiple extra exams for $70 each) with nothing other than another automated response. I’ve looped in my college, and will be filing a BBB complaint and refund from my credit card for failure to deliver service
Very good program over all. I was able to pass all 13 CLEP tests I took in large part due to the lessons I took on study.com. I would recommend the program to anyone who is good at self-study. When I was done with my CLEPs, I ended my subscription without any hassle.
Don't use it - they won't cancel your subscription when you're done. I have an email telling me I canceled 4 months ago but I'm still getting billed $60 per month. You can't contact customer service - all you can do is leave a message or send an email. Four months with no resolution is totally unacceptable!
Using this resource helped me tremendously with SHRM-CP prep. Along with one other resource, this was my main study guide, and I passed my SHRM-CP!
I've been experiencing issues with Study.com for two months now. The website has repeatedly prevented me from taking the Final Exam due to various technical reasons. Despite numerous attempts to resolve the problem, their customer support either cannot grasp the issue or simply isn't interested in addressing it. As of now, the issue remains unresolved, and I am still being charged $235 monthly without any resolution. This level of service is unacceptable, and I would strongly caution others before using their platform. It’s incredibly frustrating to be stuck in this situation with no support or clear solution.
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