Sunbasket (sunbasket.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
I really enjoy the healthy meals I receive from Sunbasket, they are natural and free of chemicals and preservatives. They have meals for every diet and blood type. I tried all different types of meal companies this one is the best. I will continue purchasing from them as long as I am able to.
Its easy. You pick your meals, they are delivered. Then you cook.i have had very few problems. The ingredients are good.
I’ve been using Sunbasket for a while now. They only use the freshest ingredients. You can choose between organic meats or fresh meats. They also have snacks and salads. The food is delicious. Customer service is excellent. I would highly recommend Sunbasket .
I like the ability to select the meals I would like to receive and which weeks to get them delivered. The food is healthy, tasty, and usually very easy to make. Occasionally one ingredient has gone bad or leaks during shipping but I have always been able to make the meal anyway. I appreciate the changes to packaging over the years but it still feels like packaging could be reduced further. Anything compostable should be certified BPI - I haven't always been able to identify the materials on the website.
The food is usually good but more expensive compared to the other meal kit companies that we use. The portions are typically smaller and the recipe selection isn't as large as other providers.
Thank you for sharing your feedback. We're glad to hear you've generally enjoyed the food, and we appreciate your honest comments regarding pricing, portion sizes, and recipe variety. We understand that value and selection are important when choosing a meal service, and your feedback has been shared with our team as we continue working to improve the experience we provide.
I enjoy cooking but don’t want to spend hours in the kitchen. I love fresh ingredients and a variety of different dishes. Sunbasket recipes are easy & flavorful meals to prepare and I’m not left with unused ingredients. They do a decent job at making the packaging recyclable. When I have had a delivery issue (infrequent but it does happen) they are always very prompt in responding. Overall I’m happy with them and have been a loyal customer for many years.
I’ve been a steady customer for over 5 years. Quality is always top notch. Customer service is even better. Food is easy to prepare and there’s always enough variety that we won’t have the same meal for at least 3 months. I’ve discovered completely new flavors!
Fresh food, generous portion sizes, delicious recipes.
I have been using Sunbasket for seven or more years. I have watched the quality decline and often wonder if I should still be ordering from them.
Thank you for being a Sunbasket customer for more than seven years. We truly appreciate your long-term support and are sorry to hear that recent experiences have left you questioning whether we're meeting your expectations. We value your feedback and have shared your comments with our team. Long-time customers like you are incredibly important to us, and we appreciate you taking the time to let us know how you feel.
Overall the food is very good. We like it because we need diary free meals and they make it easy. Problem is help when thing don’t go correctly. The answer is always refund but they don’t seem to address issues. We recently tried to have food come to Colorado on vacation. They just never shipped it. I tried to speak with a supervisor and was blown off. The other common issue is that vegetables are often frozen in the boxes.
Thank you for sharing your feedback. We're glad you've enjoyed the meals and that Sunbasket has helped make dairy-free eating easier for you. We're sorry to hear about the issues you've experienced with your vacation delivery, frozen produce, and your support experience. We understand that simply providing a refund doesn't always address the frustration caused, and we appreciate you bringing these concerns to our attention. Your feedback has been shared with our team as we continue working to improve both our service and delivery experience.
We’ve been ordering meals from Sunbasket for years, and the food quality and menu variety are excellent. The biggest benefit is not having to plan dinner, and the meals are varied enough that nothing feels repetitive—it’s like having a chef choose for you. I wouldn’t want to be without it. Sunbasket also cares about its packaging, making it eco-friendly, and the delivery service, and continually improving it. Customer service is very responsive.
The recipes are great overall, very rarely do I try one and decide it isn’t for me. The food is fresh, tastes wonderful and has a good deal of selection on rotation. EASY to control skipping weeks ahead of time! This is very important because I don’t want to get delivery every week. Great meal service program.
We have enjoyed the variety of meals, freshness, and organic produce. Our only concern has been leakage or meat not staying on ice a few times.
We love Sunbasket! The variety and tastiness can’t be beat. It’s the best meal delivery service we’ve used. It’s a bit on the pricier side, but it’s worth it for the convenience and flavor combos.
The variety of dinners and other food choices, and ability to tailor my meals to my food preferences, have been a big plus.
The meal selection has me trying new things. I find most of them broaden my palate. I would like a bit less kale as a vegetable selection but every thing else is delicious.
Great recipes, good food. I feel like we are eating healthy, clean food when we eat Sunbasket. Sometimes the food itself is smooshed or the icepack makes the lettuce, cucumber, or veggies wilted, but overall, the quality is good.
I have been a customer of Sunbasket for 8-9 years. Over the past few years I have seen a decline in the quality of products received where I often receive “non-organic” foods. I am paying for organic, non-organic is not an acceptable substitute. Also there were house made sauces and dips and now they are coming pre-made from an outside source with non-organic and other questionable ingredients. Lastly, the quality of meat and fish is not comparable to what it was. You no longer offer Faroe Island salmon and the salmon that is offered is not the same as what is described. Also the chicken and ground turkey quality has changed and not for the better. While increase in price is somewhat understandable due to the current economy, the quality provided does not justify the price.
Thank you for being a loyal Sunbasket customer for so many years. We're sorry to hear that recent experiences have not met the standards you've come to expect from us. We appreciate your feedback regarding ingredient sourcing, recipe components, and protein quality. We understand how disappointing it can be when long-time favorites change, and your comments have been shared with our team for review. Thank you again for your continued support and for taking the time to share your thoughts with us.
What I like about Sunbasket is that I can order fresh healthy ingredients for a menu and then modify it to satisfy my husband's and my tastes and dietary needs. This gives me 100 flexibility in cooking while still having minimum preparation time. I will frequently add an ingredient such as brown rice and leave out an ingredient such as cilantro. It is rare that we do not enjoy our meals. I have been using Sunbasket since 2020.
great food, easy to prepare, recipes are easy to follow. Sunbasket helps me stay on plan without overeating
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