Sunbasket (sunbasket.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
What people say
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Nan · 2 reviews · Experienced 2026-07-31 ·
★★★★★
I love Sun Basket
I love Sun Basket! The quality of the food is great. The ability to select and stick with a meal plan has been important to me. I want to avoid processed foods and I enjoy cooking pure ingredients while knowing what I am consuming. I have learned many new techniques and cooking strategies from the detailed instructions. They are easy to follow and generally don’t take a long time to prepare. My choices are generally for the easy and quick recipes. I’ve learn that delicious food does not need to be complicated and their menu items are always well balanced and delicious. I trust them to tell me the level of spice for selected ingredients so I’m never surprised with something I cannot eat. They have been a reliable part of my daily life and helped me to achieve better health outcomes. My life in general has improved dramatically and I often tell my friends I attribute much of that to Sun Basket for my rehabilitation. That’s why I’ve been a weekly customer since 2019. The world has changed dramatically but Sun Basket has managed to weather the storms and survive with attention to quantity ingredients and excellent customer service. When things don’t work out perfectly which doesn’t happen often, they address the issues quickly and I never feel alone or abandoned. They truly care and it shows.
They violate the Restore Online Shoppers' Confidence Act (ROSCA). They don’t allow easy cancellation online or to delete credit cards. They charged a credit card that expired 3 years ago and shipped to an old address, I was set to skip but they did it anyway as I can see from reviews they have done to others. I am in the process of filing a compliant with the FTC which Sunbasket rep Hailey so arrogantly encouraged me to do
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Holly · 46 reviews · Experienced 2026-07-13 ·
★★★★★
Pricey but delicious
Pricey but delicious! I mean, crazy-good, totally out-of-the-dinner-box, yummylicious!!
Reply from Sunbasket2026-07-20
We appreciate that! 😊 Glad you enjoyed it, we'll keep working to make every box worth it!
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Simcha · 1 review · Experienced 2026-07-06 ·
★★★★★
The meals taste good and are healthy
The meals taste good and are healthy. We get vegetarian meals, and there is a decent selection. We use them because they have organic meals, and usually there are not too many non organic substitutions. Customer service helps us when there are issues. We have been with them for a long time.
Reply from Sunbasket2026-07-20
Thank you for your continued support! 😊 We're so glad you're enjoying our organic vegetarian options and that our Customer Care team has been there when needed. We truly appreciate your loyalty and look forward to serving you for many more meals to come!
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Jennie S. · 1 review · Experienced 2026-07-01 ·
★★★★★
Great recipes that offer variety while…
Great recipes that offer variety while being super-healthy and delicious.
Reply from Sunbasket2026-07-20
Thank you! 😊 We're thrilled you're enjoying the variety of our recipes while finding them both healthy and delicious. We appreciate your support!
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DJ · 1 review · Experienced 2026-06-22 ·
★★★★★
Quality Meals, Reliable Service
Quality ingredients, a robust selection of meals, and reliable delivery make this service stand out. The website is also easy to use, making it simple to browse and customize meal selections each week.
Reply from Sunbasket2026-07-20
Thank you for your kind words! 😊 We're delighted you're enjoying the quality ingredients, meal variety, reliable delivery, and easy-to-use website. We appreciate your support and look forward to cooking with you!
Thank you! 😊 We're so happy you're enjoying meals that are delicious, healthy, and easy to prepare. We appreciate your support!
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Yrs Moore · 2 reviews · Experienced 2026-06-06 ·
★★★★★
Ingredients better quality than most…
Ingredients better quality than most competitors and generally appreciate their recipes. Some issues with not compensating adequately when recipes have missed repeatedly key items. If they were more understanding how frustrating that was and compensated appropriately then I would give a higher rating. Otherwise they provide a very helpful service.
Reply from Sunbasket2026-07-02
Thank you for your feedback. We're glad to hear you've enjoyed the quality of our ingredients and recipes. We're sorry to hear that your experiences with missing items and the resolution process haven't met your expectations. We appreciate you sharing your thoughts and will pass your feedback along to our Customer Experience team as we continue working to improve.
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Assistant to the Director · 3 reviews · Experienced 2026-05-25 ·
★★★★★
I rated Sunbasket 5 stars for over 8…
I rated Sunbasket 5 stars for over 8 years. Recent changes reduced this rating to 4 stars, and that reflects loyalty and familiarity in addition to being easier for me to order and use Sunbasket than competitors. Recipe choices (especially Paleo) are very limited and not as interesting. Menu choices are reduced and other 5 star elements of their service is lower. Even submitting this review took multiple attempts.
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Kay · 2 reviews · Experienced 2026-06-19 ·
★★★★★
We have been doing Sun Basket for…years!
We have been doing Sun Basket for years. I love the creative meals, the sauces, their spices, and the quality. I do not like that they do not supply a Wild Caught salmon. That is my biggest complaint!
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Carly T. · 2 reviews · Experienced 2026-06-01 ·
★★★★★
Very clean and fresh ingredients and…
Very clean and fresh ingredients and the best meal kit service for healthy eating/dieting. My partner and I have been able to follow a Mediterranean diet and achieve our target weight range through Sunbasket. There are occasional issues with delivery/packaging and lately prices have risen, but that isn’t necessarily Sunbasket’s fault.
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Jennifer P. · 1 review · Experienced 2026-06-16 ·
★★★★★
Long time customer
Recipes are always delicious. I love how much time it saves me not to have to meal plan or shop. Plus save $$ and calories from not eating out as much.
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Amanda · 1 review · Experienced 2026-06-01 ·
★★★★★
Ready-made Meals started feeling repetitive
I started Sunbasket for the healthy ready-made meal options. They were good at the start but I did find after a few months in that the options started feeling limited and repetitive, and that they weren't always enough for a full meal.
Reply from Sunbasket2026-07-02
Thank you for your feedback. We're glad you enjoyed our healthy ready-made meals. We're sorry to hear the selection began to feel repetitive and didn't always meet your expectations for portion size. We appreciate you sharing your experience and will pass your feedback along to our Culinary team as we continue expanding and improving our offerings.
Trustyworthy delivery of food. Simple preparation with mostly organic, fresh ingredients. I would like a wider selection of menu choices. Some recipes are similar to ones already sent. Overall, the food and menus fit my needs for convenience and taste.
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Carley Cave · 1 review · Experienced 2026-06-09 ·
★★★★★
Have been using for 5+ years!
I've used SunBasket for the past few years for when times are busy with work/travel and I don't have the time or energy to prepare a healthy meal. The creative and dietary-specific recipes - in addition to being able to order a combination of fresh pre-made and meal kits - has been a great way to try new things while staying on track with my health and budget. Plus love the sustainable packaging!
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Ko · 1 review · Experienced 2026-05-18 ·
★★★★★
My orders are usually great
My orders are usually great, but when there is a problem, Sunbasket always makes it right. I have expanded my repertoire of recipes thanks to many recipes from Sunbasket….
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Amy Turner · 3 reviews · Experienced 2026-05-27 ·
★★★★★
Love the choices and ease
Love the choices and ease. Good explanation of what you’re getting as well as cooking instructions.
Customer service is extremely helpful when you have any issues.
Quality of products is very good.
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Stephanie · 1 review · Experienced 2026-06-01 ·
★★★★★
Always flexible, great food!
Always flexible, great food. I try new things I'd never try and learn new tips for cooking some things that i do again and again.
Between the fresh and ready prepped meals and the meal kits, I really feel a bit taken care of when it comes to making sure I nourish myself well.
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Carolyn · 1 review · Experienced 2026-06-09 ·
★★★★★
Flavors are so delicious
Flavors are so delicious! So many tasty varieties. Love that everything is proportioned out. So great to have it delivered.
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linda Khettry · 1 review · Experienced 2026-06-11 ·
★★★★★
LONG TIME USER
We have been using sun basket since during the pandemic! We loved it so much we have continued to still use it 3-4 times a week. The salmon and shrimp are always favorites.
