Excellent product and support.
Excellent product, excellent support, quick delivery.
About SunFounder
Data updated- Website
- sunfounder.com
- Category
- Education & Training
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 47 reviews
- Replies to negative
- 0% (0/9)
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About this business
SunFounder is a company focused on STEM education with products like opensource robots, Arduino&Raspberry Pi Kits, Display screens and smart devices. In SunFounder, we strive to help elementary and middle school students as well as hobbyists, through STEM education, strengthen their hands-on practices and problem-solving abilities. In this way, we hope to disseminate knowledge and provide skill training in a full-of-joy way, thus fostering your interest in programming and making, and exposing you to a fascinating world of science and engineering. To embrace the future of artificial intelligence, it is urgent and meaningful to learn abundant STEM knowledge.
Is SunFounder legit?
SunFounder (sunfounder.com) has a 4.5 out of 5 rating on OK.one, based on 85 user reviews collected here. It is listed under Education & Training and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting that the building kits and hardware components are exceptionally well-designed, attractive, and reliable. People also highlight the outstanding customer service, mentioning that the support team is consistently responsive, incredibly helpful, and always quick to resolve any technical issues. Some reviewers were not happy with certain experiences, noting occasional shipping delays, unhelpful customer responses, or minor product sizing issues during assembly. Despite these few occasional drawbacks and hurdles, consumers remain genuinely satisfied with the overall project experience and dependable assistance provided.
Auto-generated from all reviews of this business. For reference only.What people say
First time, but not the last time, buyer
Found what I was looking for on their site, at an affordable price, fast delivery, and wonderful customer service.
Pironman 5-MAX are Just too Cool!
It has been a blast building and setting up my Pironman 5-MAX. They have been easy to build and the guides to installing the software have been easy to follow. I like them so much I now have 3 set up and running. I have one with Openmediavault set up as a Raid 1 with two 4tb 990EVOplus drives, I save everything I don't want to lose on this box. #2 also has Openmediavault and PLEX installed and is used to play my movies, it had two 4tb 990EVOplus drives in Raid 0, giving me lots of room to store movies. #3 has Raspberry PI OS (legacy, 64-bit) Full. I use this box to get on the internet and connect to PLEX to play movies on my big TV. This set up works out great for me. I am happy I found the Pironman 5-MAX.
Fast a friendly email exchange
Fast a friendly email exchange. Problem explained, solution given in a few back and forth.
I ordered a Pironman 5 MAX with a…
I ordered a Pironman 5 MAX with a Raspberry Pi 5 and an 1TB SSD. The shipping times were as advertised. The SSD arrived faulty/not working, but the customer support was very helpful and we managed to find a solution. Everything else was perfectly adequate. The case itself is well built and has great instructions. The site was also very useful for troubleshooting problems and setting stuff up.
Amazing little case for your raspberry…
Amazing little case for your raspberry pi. Keeps the board cool and it matches my setup. Love the design and a plus that it comes with nvme expansion slot
I purchased a PiDog kit from SunFounder…
I purchased a PiDog kit from SunFounder as a christmas present from my family to me (so i have not yet built the PiDoG) but i have been very impressed with SunFounders support so far. There was an issue where the PiDog got ssent back to sender due to it having "Batteries" in the box and postal companies freak out by this fact these days for some reason. SunFounder were aware of this and immediately sorted re-sending the kit though their "european warehouse" and this then meant that the kit arrived the next day. Support wee very helpful and did not mess around sorting this issue for me. I look forward to Christmas when i will finally be able to get tinkering.
Card number was stolen.
Card number stolen. I use a virtual card number for online purchases, especially for new sites that I have not used before. Ordered a Pironman 5 case after recommendation from a review site and 2 days later my card got charged close to $6000 from Delta and Southwest. Was able to dispute and cancel but it definitely came from this Sunfounder transcation. Do NOT buy from this company!
The worst company to buy from
The worst company to buy from. I make the following order 6 Rotary Encoder Module - SunFounder Rotary Encoder Module GYJ2AM9WKWEG (-$4.19) $41.94 Subtotal $37.75 Shipping Free Total USD $37.75 TOTAL SAVINGS $4.19 I paid by PAYPAL and i received a 4PX tracking number. After that i noticed that for the next 7 days the order did not left from China. I send to them an email and they told me the shiping was lost and that they will send it again. receive forecast（Already on the way 39 Day(s)） 39 days and still no shiping and not answering to my emails ..
Pathetic Customer support and they are…
Pathetic Customer support and they are only reponsive post sales as and when they want to revert back to the customer. I placed my order on 24th may, 2024 and I was told that it will be shipped on Monday 27th May, 2024 and until 30th May today they have not shared the tracking details nor dispatched my product even after sending multiple emails. Please do not order on their webiste as they are negligent and unprofessonal.
Vety helpful company.
I really enjoyed the hands on portion…
I really enjoyed the hands on portion with the assemble it yourself. Great customer service and educational.
The PiCrawler Kit…
The PiCrawler is moderately easy to build as long as you read the printed instructions and swap between the down loadable PDF, it is important to zero the servo motors before assembling the legs as each leg must be set at the correct angle.. The PDF instruction are very detailed the first 3 chapters cover programming via Python programming language. Chapter 4 covers EZBLOCK Studio which uses an App to interface with the PiCrawler, this is the simplest method to understand and experiment with programming for beginners where python is more advanced programming. There are some good preloaded samples that cover all important aspects of controlling the robot. I am pleased with this purchase it its a good learning machine for beginners. The PiCrawler walks slowly across the floor in preference to wheel vehicle that can crash The Robot has endless programming possibilities with its advance features intelligent obstacle avoidance and tracking. I have had good support from Sun founders with email query and you will have to supply a Raspberry Pi, 2 18650 batteries and a charger
Great customer service
Great customer service, great mobile apps and great products (I love the robots). I’ve been working with SunFounder products for many years and always had an awesome experience.
RasPad 3.0 - excellent product, easy to assemble and good value.
I've bought the RasPad 3.0 and was very surprised how easy was to assemble, and it did work as soon I powered the device. The installation and setup for all parts of the device went very easy, just follow the instructions. And it did work!!! Very pleased with this product. Easy and good value.
PiArm A good value for the price. Well designed and well supported.
I ordered the PiArm and received it promptly in perfect condition. It was relatively easy to built and -- when following the instructions step by step -- the result is a good arm, with three devices to play and program. You can use EZblock Studio or Python's Jupyter Notebooks for easy programming. The possibilities are endless. Overall a good value.
Excellent customer support.
I have used their hosted marketplace, and fulfillment through Amazon, and have fantastic experiences. Great after market support and quick communication when required.
A very satisfied customer!
Truly great experience with fast shipping and excellent products. The packaging was exceptional so everything arrived in tip-top shape. My e-mails were answered quickly and with exceptional curtesy! I am a very happy customer!!
Fast delivery and really good support.
PiCrawler is a great robot project
Purchased a PiCrawler and was pleasantly surprised by how good the quality of the parts. The instructions included and online were easy to follow. Would definitely recommend this robot kit as a good beginner-intermediate project into the world of robotics and programming
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