Sunset Finance Inc.

Smile

Good staff and smiles

Best loan company around hands-down 10 out of 10 recommend

The ladies working that day were very nice and patient with me and got me exactly what I was asking for and knew how to make you feel comfortable when other companies make you feel awkward! I would 10 out of 10 recommend this agency!

Everything

Great customer service

Great customer service. Amazing customer service. I am grateful for this company, they go out of the way to help .Been a customer for years ,would rate them 100 percent to anyone. Friendly staff as well .

Money, Money, Money, MoNEY

The Associates were very Professional and Friendly. I was out in less than an hour. Just make sure you bring all the Documents needed. This is my second time at Sunset Finance.

Customer service lacks in the Mauldin office

Every time I call with a question, I am put on hold for quite a while before I eventually hang up. It's always 15 or more minutes and no one even checks on me while I'm holding - they could just pick up and say, "we are very busy right now, let me take your name and number and one of our associates will call you back". That would be great customer service, but they never do that. Because of all the times I have to be placed on hold is why I won't use them again or refer them to other people. If a company doesn't provide outstanding customer service, they really don't care about their patrons. That's all I have to say!

They are the best people

Use only if needed

I have had a loan with this company, the staff is great,my collateral was totaled in a car accident and the insurance paid my loan off which is great now I don't have a loan with this company and my loan has been paid off in full I don't plan to go back because I just simply can't afford the loan, glad to be able to move on

Friendly and professional

There professiowork and kindness

Nice staff

Nice staff, easy process

Nice people and they help out a lot

They do a lot to help people out

Very respectful and friendly staff…

Very respectful and friendly staff quick easy loan

They are wonderful

Unprofessional

I called in to apply and was told someone would call me back. No one called. I had to call back and once I applied I was told a manager would call me back. No one called. I called the next day to just throw out the application and they said sorry you were denied we will send a letter. I’ll stick to world finance. Let me be more specific as to why i gave 2 stars. since they replied and made it appear as if my 2 stars was for my denial. I could care less if I was denied. That’s apart of applying for things. My problem is me having to call in 4-5 times not only to apply but to get the run around and finally get a response. Just for them to turn around and say hey, we reviewed your application and never bothered to call you but it’s denied and we are sending a letter. It’s ridiculous, unprofessional and a waste of time. I honestly wish I never applied after they didn’t call me back the first time. Now I’m giving them 1 star because their reply made it even worse.

Nice products

I am satisfied

The customer service was top tier.

Sunset finance is the best

Katie was helpful and more than understanding of my my situation, and preformed miracles and got me a loan in desperate times

Belinda is the absolute sweetest so…

Belinda is the absolute sweetest so friendly

great customer service.

Great environment and great people to…

Great environment and great people to work with