work order process/updates
Overall experience was great! Support tech made everything easy for me, and they did quality work in a timely manner. I appreciate the efficiency, and organization support tech has utilized to help us with multiple stores.
Support Tech (supporttech.com) has a 5.0 out of 5 rating on OK.one, based on 36 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
Overall experience was great! Support tech made everything easy for me, and they did quality work in a timely manner. I appreciate the efficiency, and organization support tech has utilized to help us with multiple stores.
Exceptional support and response. Professional team with hard working staff.
It was a great experience working with ST today, they have a great staff and a fast response when supporting us, the FE, thanks Renee, thanks David and thanks to all in the working chain for making it not a job but a new experience; and of course, you can count on me again. Thanks and continue with the great job you do
Great communication and timely support while I was onsite. Completed 2 seperate sites in less than one day and it could not have gone any smoother. SOW was well thought out and concise. Will definitely look forward to working with this company again.
I was contacted by Matt to assist with one of their important clients, and the project was completed within just a couple of days. The assignment was very clear and easy to understand from the beginning. We also maintained a Google group chat throughout the entire project to ensure everything ran smoothly and communication stayed efficient.
Great communication and excellent to work with
Great communication and clear instructions. Would definitely recommend.
Worked with Support Tech, add a technician, and they provided good support, and their client was in the same page of expectations, which is a good sign they communicate well with both sides of the experience.
Working with the team at support tech was super easy and efficient. Everyone was helpful,quick responses and kept there end of the agreement . As well checked in multiple times though out the process
As a technician I have been treated well, and information is always conveyed well. Booking jobs is easy and efficient, an absolute pleasure to work with.
Renee was very helpful, kind, and knowledgeable.
Everyone at Service Tech, is very nice to work with. They are great to work through schedules, tasks or any details.. Great to work with. Renee is especially nice!
Matt, the man i worked with, was very helpful and understanding. Great company and I highly recommend.
These guys have been great to work with on current project. Hope to do more projects with them in the future.
Matt reached out and gave me some great opportunities for good work. They communicated throughout the entirety of the job and gave me all the contacts I needed. They were completely understanding with the difficulties I ran into and I hope to do more work with them in the future
I had a great experience working with Matt and Ronald. They both are very knowledgeable and they were both very quick with their communication.
The team is responsive and easy to work with. My only complaint would be a lack of information about the site itself beforehand, though perhaps that is localized to the specific site I was at. That said, it was not prohibitive to getting the job done, just took a little more time. I would work with them again.
I had a good time working with them, I really appreciate the opportunity and the good experience
Very professional and with a lot of human quality, definitely a very good option to work with freelance technicians
36 reviews matching