Surplushockeygear (surplushockeygear.com) has a 3.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Sports and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-10.
Overall, outstanding gear at reasonable prices. while I had to return the stick I purchased because it was too short for my daughter, after a brief phone conversation it was quite easy to return for full refundm Definitely recommendm Kind, courteous staff.
Surplushockeygear has a great variety of hockey equipment at good prices. and my order arrived quickly and in good condition. shopping was easy and hassle free.
Fast shipping, great selection, and best prices on clubs!
Ordered online & chose a wrong size. David called me the very next day to ask questions about my needs & helped me to receive the right items. Very thankful for the professionalism & courtesy David showed me. Received my items promptly. Will order again! Thank you Surplushockeygear.com
Sent a different jersey than what was pictured. Reached out to customer service and go no response. No phone number listed for customer support.
Stick was the exact kind my son was looking for. His got damaged during a tournament and you guys were the only ones who had it and it being a lefty. Got here just in time for his next tournament out in New Jersey. Thank you
Right product, clear communication, fast shipping!
Overall, excellent gear at good prices. While I had to return the stick I bought because it was too short for my daughter, after a quick phone conversation it was pretty easy to return for full refund. Definitely recommend. Kind, polite staff.
Quick shipment. Smooth transaction.
The ordering/delivery process was smooth and seamless! Will be ordering again. Thanks!
Excellent customer service..one of the sticks in my order was out of stock but they made sure to call and email me to let me know and helped change the order to another one that was in stock.
Purchase was easy Shipping was fast Product description and product received were accurate! Thanx!
Great price on a hard to find Warrior stick!
Did not receive compression shorts like I ordered but instead just got a pair of nylon gym shorts with a flimsy holder for the athletic cup.
For "TronX Men`s Compression Fit Ice-Hockey Jock Shorts with Cup (Senior-Large)" It seems to be of good quality. And suggests that it is for "34-37" waist size. It should read. "37-40" waist. I have a 36-inch waist and the jock will not stay in place. To be fair, the add does state; "Sizes run a bit larger than other brands."
Right color and size, easy to find and quick to ship
The website indicated that the items I ordered were in stock, but when I made the order, I received a refund with no explanation of the reason for the refund. I assume the items were not in stock, but communication could have been better. As a small business owner with a web shop myself, I know how hard it can be to keep online inventory up to date, but good communication is key to maintaining trust with customers. I ordered two neck guard shirts, and I had read previous reviews that money was refunded without an explanation, so I had an idea that this might happen, but it was a bummer not to get the items I needed.
I placed an order for a set of Shock Doctor hockey pants on January 5 only to have the order refunded 5 days later on January 10. To date, I still have no idea why I was refunded as no one from Surplushockey has contacted me. I understand that various issues and out-of-stock situations occur with on-line sales, but I do not understand why the company could not communicate with me and be truthful about the status of my order :(
They called me to offer me a discount for a cheaper item.
60 reviews matching