Branded Surveys (surveys.gobranded.com) has a 4.2 out of 5 rating on OK.one, based on 220 user reviews collected here. It is listed under Business Services and its reputation is good. 78% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-10.
You only get 1 point if you don't qualify for a survey. Even if you take 5 minutes seeing if you are qualified. So I end up wasting a lot of time not qualifying for surveys, therefore not earning points.
Reply from Branded Surveys2026-08-03
We understand your frustration with spending time on surveys only to find you don't qualify and only receive a single point. We recognize that your time is valuable, and we apologize for this experience. We are continuously working to improve our survey matching process.
Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more Branded Surveys Members than originally planned and they fill up really quickly.
To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:
1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.
c
customer · 6 reviews · Experienced 2026-05-01 ·
★★★★★
Ok for a beginner
It works 100% and you can cash out at 5 dollars but it takes about 8 hours to get there. Half of the surveys disqualify in the middle and customer service takes days to give you 3 cents for the attempt.
Reply from Branded Surveys2026-08-03
We appreciate your feedback regarding the time it takes to reach the cash-out threshold and the issues with survey disqualifications. We understand your frustration with customer service response times and the compensation for attempts. We are actively working to improve these areas.
STOP CLOSING ME OUT OF SURVEYS! GET BETTER GAMES TO PLAY!
Reply from Branded Surveys2026-08-03
We understand your frustration with survey closures and game selection. We are actively working to improve these areas for a better experience.
To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:
1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.
I just received my 1st payout from Branded. Woo Hoo
I just received my 1st payout from using Branded. I chose to get a Subway card as I use Subway a lot. The process was easy to do even for someone like me who is 67 with Cognitive issues. I was able to load this onto my subway account and it only took about 2 minutes to do so. When I first started doing the surveys I thought it would be a waste of time but it wasn't. The surveys are fun and easy to do. They always send reminders when new surveys are ready. I can choose to do one that last 3 minutes or 20 minutes. Totally MY choice. I do them on my spare time too. I highly recommend Branded to anyone who wants to help in surveys that helps other groups and rewards you with points that can be turned into so MANY things.
Reply from Branded Surveys2026-08-03
We are so happy to hear about your positive experience with your first payout and how easy the process was for you, especially with loading your Subway card! It's wonderful to know that you're finding our surveys fun and convenient, fitting perfectly into your spare time. We truly appreciate your recommendation and are glad we can offer a rewarding experience that helps various groups. Thank you for sharing your valuable feedback!
M
Mary Lou H · 1 review · Verified · Experienced 2026-07-30 ·
★★★★★
Different surveys make it more…
Different surveys make it more interesting
Reply from Branded Surveys2026-08-03
We're delighted to hear that the variety in our surveys adds to your positive experience. We truly value your feedback and appreciate you sharing it with us.
My interactions with Branded Surveys, been great communications were done in a timely manner. At this time I, was not pleased with Pay Pal, with them no longer providing the avenue for the reward program to be exercised.
Reply from Branded Surveys2026-08-03
We're glad to hear that you've had positive interactions with us and that our communication has been timely. We understand your disappointment regarding the changes with PayPal and the reward program. We appreciate your feedback.
I enjoyed the surveys but I just don't have the time, and payout is not bad just time consuming
Reply from Branded Surveys2026-08-03
We appreciate your positive feedback on our surveys! We understand that time can be a constraint, and we're glad you found the payout to be fair. We're always working to make the experience as efficient as possible.
I like the little five point surveys everyday ,but trying to find a survey that you can get points for is hit and miss.It's more miss than hit sadly.They are better than survey junkie,but not great...just ok.
Reply from Branded Surveys2026-08-03
We appreciate your feedback and are glad you enjoy the daily five-point surveys. We understand your frustration with the difficulty in finding surveys that award points, and we're sorry that it's more often a miss than a hit. We're always working to improve the survey experience.
Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more Branded Surveys Members than originally planned and they fill up really quickly.
To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:
1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.
Branded operates smoothly. I like that the rewards system is quick and easy. I redeemed points for a Walmart gift card and got it in an email immediately and easily added it to my Walmart online account. By comparison, I also tried another survey site, but when I went to claim a Walmart gift card as a reward, they advised me I would have to upload a screen shot of my face and a shot of my driver's license. We are giving so much info for surveys, I considered that a bridge too far. Branded is the survey site for me.
Reply from Branded Surveys2026-08-03
We're so glad to hear you find our rewards system quick and easy, especially with the immediate delivery of your Walmart gift card! We appreciate you sharing your positive experience with us.
Alot of fun. Learn alot about things I never thought about. Make a little money
Reply from Branded Surveys2026-08-03
We're thrilled to hear you're having a lot of fun and learning new things with us! It's fantastic that you're also able to earn a little money. Thank you for your positive feedback!
They have a lot of things you can do at the website. If you like grueling for days on a game they got points for that; If you like signing up for things they’ve got the pay to win point stuff too or if youre like me then there’s a decent amount of surveys too! A lot of em I take disqualify after regardless of spending so much time on them
Reply from Branded Surveys2026-08-03
We appreciate your detailed feedback on the variety of activities available. We understand your frustration with being disqualified from surveys after investing your time. We are actively working to improve our survey matching process to minimize these occurrences.
L
Linda W · 1 review · Verified · Experienced 2026-07-30 ·
★★★★★
Very frustrating to spend 5
Very frustrating to spend 5, 10, 15 or more minutes on a survey and then you get an error and lose all the work completed without points. More points should be awarded.
Reply from Branded Surveys2026-08-03
We understand how frustrating it is to encounter technical issues after investing your time in a survey. We are actively working to improve our system's stability to prevent such errors and ensure all efforts are duly rewarded. Your feedback is valuable.
They have Regal Theater rewards, in addition to many other gift cards. They usually give you a couple of bonus points even if you didn't qualify for the survey.
Reply from Branded Surveys2026-08-03
We're so happy to hear you appreciate our wide selection of gift cards, including Regal Theater rewards! It's great that you also value the bonus points.