Branded Surveys (surveys.gobranded.com) has a 4.2 out of 5 rating on OK.one, based on 220 user reviews collected here. It is listed under Business Services and its reputation is good. 78% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-10.
I like the fact that this platform creates room for me to share my ideas on brands, other issues, and also learn alongside earning some money.
However, sometimes in the middle of a survey or even at the end of it, the points are not awarded.That it’s a technical error. I think that should be worked on to reward the time put into the survey.
Reply from Branded Surveys2026-08-03
We appreciate your feedback and are glad you enjoy sharing your ideas and learning on our platform. We understand your frustration when points are not awarded due to technical errors, especially after investing your time. We are constantly working to improve this aspect of the experience.
It’s ok. When I have problems with a survey it’s hard to get help
Reply from Branded Surveys2026-08-03
We appreciate your feedback. We understand your frustration with getting support for survey issues. We are always working to improve our assistance.
Kindly reach out to our member help desk at [email protected], so that our team of specialists can review this further and provide you with a resolution.
This is one of the best survey website you can think of. Unlike other survey platforms, You get to appeal when you are not awarded the proper points. Although it has its own little short comings such as interviewers rejecting your submission and you can not appeal that, it is final. Another good thing is the weekly bonus that rewards you based on how much you worked also, the ranking system make it more fun and payout is instant.
After using the service for days to earn a payout, when attempting to withdraw the cash they locked my account without notice.
After emailing them to ask why, said I needed to verify my ID. After doing so I was then locked out once more, again without a notification as to why.
Turns out that as my passport was not issued by the country which I resided in, they said I'm not eligible for payout.
They don't check any of this or list in their term of service, and only spring it on you when you try and claim your money. Terrible practices.
The time v benefit for completing the surveys is always pretty poor. Better off working at mcdonalds for 10x the pay
The payout is good. Being able to take surveys could be a lot better. I don't get to take that many surveys.
Reply from Branded Surveys2026-08-03
We appreciate your feedback and are glad to hear you find the payouts good. We understand your frustration with the limited survey opportunities and are continuously working to improve survey availability.
I like the way the questions are asked and the payout
Reply from Branded Surveys2026-08-03
We're so happy to hear that you appreciate the way our questions are presented and that you're satisfied with the payout process. Thank you for your positive feedback!
These surveys are enjoyable to participate in but the only complaint I have is that sometimes the time displayed for the survey is less than what they actually are.
Reply from Branded Surveys2026-08-03
We appreciate your feedback and are glad you enjoy participating in our surveys. We understand your concern about the displayed survey times not always matching the actual completion time. We're working to improve the accuracy of these estimates.
Everytime when take the surveys, it's not acceptable screenout, poor service.
Reply from Branded Surveys2026-08-03
We appreciate your feedback and understand your frustration with being screened out of surveys. We apologize for the poor experience you've encountered. We are constantly working to improve our survey matching process.
Though we try our best for members to have a seamless survey participation experience, there are instances wherein our survey partners' sites encounter these technical problems.
To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:
1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.
Many surveys come with an undisclosed or hard-to-spot unpaid survey you must take before you're able to take a paid survey. These unpaid surveys can take 10+ minutes at times. Also, if you complete the unpaid survey and they don't like your answers, they will force you out and leave you unpaid and unable to take the paid survey. This practice feels misleading.
Reply from Branded Surveys2026-08-03
We appreciate you sharing your experience. We understand your frustration with spending time on unpaid surveys only to be disqualified and unable to proceed to a paid survey.
Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more Branded Surveys Members than originally planned and they fill up really quickly.
To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:
1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.
Screen the surveys. There are way to many surveys that just disappear 3/4 of the way through or freeze. I'm not talking about getting kicked. Do better.
Reply from Branded Surveys2026-08-03
We appreciate you sharing your experience with us. We understand how frustrating it is when surveys don't function correctly, and we are actively working to improve the screening process to prevent these issues.
Though we try our best for members to have a seamless survey participation experience, there are instances wherein our survey partners' sites encounter these technical problems.
To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:
1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.
