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Electronics & Technology

SurveySparrow

101 reviews

4.1101 reviews
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About SurveySparrow

Data updated
Website
surveysparrow.com
Category
Electronics & Technology
Location
United States · Palo Alto, CA
Status
Unclaimed
Last 12 months
29 reviews
Replies to negative
21% (4/19)
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Is SurveySparrow legit?

SurveySparrow (surveysparrow.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 21% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

S
Swaraj Madavi · 1 review · Experienced 2026-07-23 ·

survey sparrow is good but price is bit…

survey sparrow is good but price is bit high .Good for beginners as well

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Everett “Quinn” Osicki · 1 review · Experienced 2026-07-16 ·

It at least got a couple things right

The UI itself was fine, but the software was atrocious. I submitted support tickets, and unless it was to upgrade my subscription, I was not contacted. In addition I had mass spam surveys submitted like I have never had in my history of all survey software and in order to prevent it you needed a corporate account which was again, a add on. Would not recommend. The only thing I liked was setting up conditional formatting (When it worked) and the end PowerPoint. I tihnk there is much stronger alternatives.

a
abhi sai · 1 review · Experienced 2026-07-03 ·

Good and great

A
Abhay Kumar · 1 review · Experienced 2026-07-01 ·

Best quality of work

S
Shani Singh · 2 reviews · Experienced 2026-06-30 ·

Have aa great experience

A
Avinash jha · 1 review · Experienced 2026-06-29 ·

Very nice and very good manner way to…

I became a customer because I genuinely believe in this platform's potential, and I've continued to invest in it by purchasing add-ons because I want to see it succeed. That's exactly why this experience has been so disappointing. Being asked to pay for a license simply to maintain a local testing environment while trying to troubleshoot something as fundamental as user confirmation emails feels like an unnecessary barrier on a platform that has already reached this level of maturity. What makes it even more frustrating is that it creates the impression that developers are being treated as a revenue source rather than as partners in the platform's growth. I truly hope this project reaches even greater heights because our success is tied together, but that requires empowering developers, not placing obstacles in front of them. It genuinely saddens me that an experience like this has led me to reconsider my Trustpilot review, because I'd much rather be writing about how this platform helps developers build great products than about policies that make solving basic problems harder than they need to be. I'm happy with bajaj finance company

F
FloatSpring · 1 review · Experienced 2026-06-26 ·

Bribes for reviews.

This site wants me to drop a review to get a 20$ gift card. I hope it works 🤞 This is a sarcastic review of course.

N
Nadia · 12 reviews · Experienced 2026-06-26 ·

Waste of time

Waste of time Expensive I cancelled auto subscriptions and they put it back on charged me two years without us ever logging in then refused to give refund

F
Fariel K · 2 reviews · Experienced 2026-06-26 ·

offers rewards for surveys

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EB · 1 review · Experienced 2026-06-09 ·

Good system

We have used this system for a few years. It was easy to send out to our contacts. It was also nice to have options of how the info is downloaded.

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Ronald · 12 reviews · Experienced 2026-06-21 ·

A great survey Services its easy and…

A great survey Services its easy and fun to use great surveys and good payouts

b
basher · 1 review · Experienced 2026-06-20 ·

SurveySparrow is easy to use

SurveySparrow is easy to use, engaging, and rewards participation fairly.

J
Jonathan · 1 review · Experienced 2026-06-20 ·

SurveySparrow is simple

SurveySparrow is simple, engaging, and easy to navigate. I enjoy sharing opinions and appreciate the smooth experience and clear survey layout.

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Noemi · 1 review · Experienced 2026-06-20 ·

User-friendly design ensures effortless…

User-friendly design ensures effortless navigation, transforming simple feedback into an engaging and highly intuitive experience that values your opinions through clean, seamless, and transparent presentation layouts.

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Oscar Murillo · 1 review · Experienced 2026-05-13 ·

incredibly intuitive

I’ve had a wonderful experience with SurveySparrow. The platform is incredibly intuitive, and managing my subscription has been seamless from day one. Whenever I’ve needed assistance, their customer service team has been prompt and genuinely helpful. It’s a reliable tool that delivers exactly what it promises, and I wouldn’t hesitate to give it a strong recommendation

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Sonya · 1 review · Experienced 2026-05-25 ·

Great customisation stuck behind payment

SurveySparrow seems to have a large amount of customisation options which is great for creating surveys, however a lot of them are stuck behind additional subscription. So, you will need money to make proper use of it. The free features are still decent but limited.

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Dimitris · 1 review · Experienced 2026-03-21 ·

the service is honestly really great

the service is honestly great. it has all the features anyone would need for service, whether it’s for simple freelancer needs or more complicated requirements for corporations. if i had to specifically point out something negative it’d be that there’s no free plan, but i guess tough decisions have to be made and -for the quality they offer- it probably wouldn’t be substantial to also have an amount of features given out for totally free. still really understandable pricing.

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farah qoonita · 1 review · Experienced 2026-06-15 ·

Good i really like the ui

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Charlie · 1 review · Experienced 2026-06-03 ·

The surveys feel light and fun

The surveys feel light and fun, which increases engagement from the people we send the surveys to. Having a free subscription can be limiting in the formatting and the number of responses, but in most cases it suits our occasional need for surveys.

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GrowthPlug Support · 1 review · Experienced 2025-06-15 ·

Excellent survey platform

Excellent survey platform with an easy-to-use interface, powerful features, and great customer support. SurveySparrow makes collecting feedback simple and effective. Highly recommended!