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Electronics & Technology

Swappa

200 reviews

4.9200 reviews
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About Swappa

Data updated
Website
swappa.com
Category
Electronics & Technology
Location
United States · Kansas City
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
40% (2/5)
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Is Swappa legit?

Swappa (swappa.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 40% of negative reviews. Last updated 2026-08-10.

What people say

C
Charlene F. · 1 review · Verified · Experienced 2026-08-07 ·

Clear guidelines

Clear guidelines, high standards and quality service everytime so far. Have enjoyed finding 'old' phones on here for a fraction of the price as all the flashy 'new' ones. Makes it affordable to grab another nice model of my choosing when my children (or I) inevitably drop my phone at the perfect angel every few years to render it unusable/highly damaged. 🙄😅 I enjoy the free market ability to access devices across the board that are now unlocked that may otherwise be restricted to one carrier normally. My brother first introduced me to y'all and I have since spread the word to many more. Thanks for a better option than Amazon!

R
RICHARD · 10 reviews · Verified · Experienced 2026-07-30 ·

Always a great experience buying and…

Always a great experience buying and selling on Swappa! Highly recommend the site.

J
Jo · 1 review · Experienced 2026-07-27 ·

i like how secure the transactions are

i like how secure the transactions are. easy to use and i like all the features it offers.

W
William Okin · 1 review · Experienced 2026-08-07 ·

Smooth and professional

I found what I was looking for it and purchasing it was very straightforward. The item I ordered arrived as promised and it fell good know that Swappa wanted to be sure everything was in order.

T
Troy Christiansen · 1 review · Experienced 2026-07-16 ·

The Best used iPhone Site

I've tried other used iPhone sites and have been disappointed. I've used swappa twice now and both times have been great experiences. The iPhones arrived exactly as described and right on time. I will continue to shop swappa for my future used iPhone needs.

A
Alan L. · 1 review · Verified · Experienced 2026-07-30 ·

Relatively easy to use and complete

Relatively easy to use and complete. Bought a great phone and sold my old one for fair prices.

S
Spencer · 1 review · Verified · Experienced 2026-08-07 ·

Easy to buy

Easy to buy, activate and trust

A
Anonymous · 5 reviews · Verified · Experienced 2026-08-07 ·

Great

Great. Wasn’t expecting a screen protector and a case, so it was a pleasant surprise.

J
Joseph H. · 1 review · Verified · Experienced 2026-08-07 ·

Great customer service and overall…

Great customer service and overall support.

A
A S · 1 review · Verified · Experienced 2026-08-06 ·

Just what I wanted

Easy to find what I was looking for with accurate descriptions to find the right one at the right price.

B
Brandon M. · 1 review · Verified · Experienced 2026-08-07 ·

I love that all of the listings are…

I love that all of the listings are verified by a real person, and my items were as described, clean, and shipped fast. I feel like the platform worked great and it was an overall positive experience. I would definitely use it again!

M
Mike M. · 1 review · Verified · Experienced 2026-08-06 ·

Great website to find a good deal!

I found a great product for a great price, Swappa does a great job brokering the Deal!

S
Shahrum Amiri · 2 reviews · Experienced 2026-08-05 ·

I was able to sell my items at a…

I was able to sell my items at a fraction of the fees that selling on eBay would have and avoid all of the potential scams of selling locally on a Facebook marketplace. Thank you.

D
David T. · 1 review · Verified · Experienced 2026-07-29 ·

Swappa is my go to place for anything…

Swappa is my go to place for anything electronic purchasing. I've been purchasing cell phones and tablets from Swappa for many years and love and trust the platform.

R
Regina M. · 1 review · Verified · Experienced 2026-08-06 ·

Product was as promised!

M
Mark Rogers · 1 review · Experienced 2026-08-03 ·

Good experience. Would definitely use again.

Claude recommended Swappa as a good place to buy a used iPhone. It was easy to use, and the seller did an excellent job with prompt delivery of product as described. Would definitely use again.

D
Dennis Chaney · 1 review · Experienced 2026-08-06 ·

This is probably my 4th or 5th purchase…

This is probably my 4th or 5th purchase on Swappa. After the order shipping was very fast and the phone performs flawlessly. Buying used and certified is the way to go.

D
Dan Cooper · 1 review · Experienced 2026-08-05 ·

Swappa just does it the right way

I’ve bought and sold a handful of times, always with consistently good experiences. My most recent purchase had an issue, and though Swappa staff did not get involved, the seller was responsive and solved the issue with a back up option just in case. I think that’s a testament to the standards that Swappa fosters and upholds. Well done!

C
Courtney J · 1 review · Experienced 2026-08-06 ·

Great for Used Tech

Simple. Effective. Efficient.

j
jaron w. · 1 review · Verified · Experienced 2026-08-05 ·

communication and vetting sales gave me…

communication and vetting sales gave me confidence in buying. much better then amazon!