Service with a smile
Service with a smile - remember that?... well that's what you get from Swish. And lots of experience and knowledge too. highly recommended
Swish Cycles (swishcycles.co.uk) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-10.
Service with a smile - remember that?... well that's what you get from Swish. And lots of experience and knowledge too. highly recommended
Paul did a great job of fixing an unusual problem and did it with a sense that he cares about me as a customer. I have used him before and will use him again
Paul has had my old & my first ever new bike over the past couple of years, repairs & service. Great communication & excellent work. The bikes have since been through ironman events & long cycle rides and will continue to go back to swish in the future. Many thanks
A great experience again. Paul knows his stuff, is clearly passionate about bikes and their maintenance, and has developed a simple communication process so you know what's going on and what he's done.
Paul @Swish Cycles was great to work with. He helped set up my son's new MTB, after it had been packed poorly for delivery and needed some adjustments to the gears, seat-post and euro-config brakes - and gave it a proper PDI (post delivery inspection) and set-up service. When every other bike shop was giving 4-week lead times, Paul moved mountains to fit us in (hitting his birthday deadline 🙌). The work was done quickly, reasonably priced and with excellent communication. A 5* service.
I recently purchased a fully reconditioned secondhand mountain bike for my granddaughter from Paul at Swish Cycles. The bike had been donated to him, and after refurbishing it, Paul sold it to me at a fair price. What impressed me most was that he donated the money I paid—after covering the cost of the replacement parts—to a local food bank charity. Well done, Paul. It’s heartening to know there are still decent people out there.
I went in with an electric bike - slightly on the big side for me and just not comfortable. I rode away absolutely fine. Patient careful knowledgeable service. Thank you very much.
Very happy with the service which is straightforward and fully explained Paul is committed to the environmental impact of maintenance as opposed to replacement Was given good advice and after sales service, I am now enjoying cycling again after many years,
Brilliant local and trustworthy. I am so pleased I found Paul. He provided a thorough and detailed assessment of the condition of my bike and proceeded to fix everything….. and a little bit more! I feel safe riding my bike again. Thanks.
Returning customer to Swish cycles and again such an excellent service. So helpful, knowledgable and really stepped up and went the extra mile for us to get my son a bike. Reconditioned and in great order. Great value, very happy. Thank you.
Paul was great, found the right bike for Emerson, gave him some tips amd serviced the bike for us, and nice to know that he supports the food bank with the proceeds
I recently had my road bike serviced by Paul at Swish Cycles. The service was excellent and good value for money. I'd definitely recommend him for any bike servicing you need.
Very easy to make contact. My bike was booked for the next day and I was given feed back the same day . Paul made a video of all the faults and there was the option to proceed or not . I went ahead with the work . Payment is up front . The repair was all completed in the agreed time scale . My bicycle is now like new . Great result and very reliable service .
Transparent pricing and no gimmicks. Paul was very efficient and got a vintage bike back to new. Looking forward to riding it soon.
Such friendly customer service from Paul and so refreshing to find someone who really cares about doing a great job! Had 2 bikes serviced and was impressed with the quality of the work and the cost. Will definitely use Swish Cycles again!
Personal, professional attention coupled with excellent technical expertise and know-how. Detailed video analysis of work required and cost estimate given before any commitment to commence. Would thoroughly recommend Paul at Swish Cycles, Horsell, Woking.
Paul was super helpful and communicated really well to let me know what was needed to get my bike up and running. Quick service too and bike was like new when all done.
A thorough, expert assessment and the work completed was exemplary.
Helpful, informative and efficient. Took my daughter's bike in as brake needed fixing and was able to pick up same day at decent price.
Paul has had my old & my first ever new bike over the past couple of years, repairs & service. Great communication & excellent work. The bikes have since been through ironman events & long cycle rides and will continue to go back to swish in the future. Many thanks
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