Swish Cycles (swishcycles.co.uk) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Chris Burton-Brown · 3 reviews · Experienced 2024-06-14 ·
★★★★★
I am delighted to have entrusted my…
I am delighted to have entrusted my bike to an expert, as I am not a mechanic and have no desire to be! The problem with being a keen cyclist is that the bike needs a regular service as parts tend to wear out, in that respect, it's just like a car! I think this is the third service that Paul has provided, and he keeps getting me back on the road! I will keep coming back to Paul as and when servicing and repairs are required.
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Wendy · 1 review · Experienced 2024-05-24 ·
★★★★★
Bike service
Took my bike into Paul for a service, he was friendly quick and the bike is working much better now. Thank you
I’m very grateful that he easily fixed my tube problem with a reasonable price. On top of it, he went to miles by recommending me a network/community here in Woking since I’m very new in Woking as expat in London! He will be my forever go to when it comes to my bicycle problem! Thank you so much Paul! You are amazing and great customer service with an excellent experience about my bike.
Very meticulous and reliable. Paul is a friendly and trustworthy bike expert. I have had extensive work carried out by Paul and the results have always been to the highest standard. Charges are fair and reflect the quality of the work. Highly recommend.
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Jeffrey de Visser · 9 reviews · Experienced 2024-05-05 ·
★★★★★
Good communication and great approach
Paul really knows his stuff, and he has an excellent method, first providing you with a video analysis so you can see exactly which parts need work, and then providing you with a cost estimate via WhatsApp, and plenty of opportunities to save costs if you like. Good communication throughout. My bike looks and rides beautifully again.
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RKW · 13 reviews · Experienced 2024-04-22 ·
★★★★★
Paul at Swish Cycles is helpful and knowledgeable…
Paul at Swish Cycles is knowledgeable and helpful when servicing your bike. Work is generally completed in the timescale quoted, and he'll do his best to help in an emergency. The video report detailing work needed and costs is very informative. Definitely recommend! 👍
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Miss Wright · 27 reviews · Experienced 2024-04-06 ·
★★★★★
Paul was very good and serviced my…
Paul was very good and serviced my bike. He does a brilliant service. He collected and brought my bike back by going the extra mile which he didn't have to. I recommend him absolutely.
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Susan Withenshaw · 1 review · Experienced 2024-01-29 ·
★★★★★
Brilliant, knowledgeable and friendly local service
Very knowledgeable, patient and friendly. I’m a bit of a novice with bikes, but Paul took the time to explain all the options and answered all my questions. Communication was top notch, and I always knew what was happening with my bike as work progressed. Really pleased with the work done. Would highly recommend!
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Hannah Wilson · 2 reviews · Experienced 2024-01-12 ·
I thoroughly recommend Paul at Swish cycles. He is very knowledgeable and trustworthy and does an excellent job. The best place for your cycle repairs, cycle boxing and maintenance.
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Philip Jones · 35 reviews · Experienced 2023-10-19 ·
★★★★★
An excellent service of my bike from…
An excellent service of my bike from Paul.New cabling and adjustments to sensitivity of brake levers and smoother gear changes have made the bike ride better than when new. Thoroughly recommend.
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Luke Stonehouse · 2 reviews · Experienced 2023-11-06 ·
jason nisse · 16 reviews · Experienced 2023-09-27 ·
★★★★★
Failed to honour online order
Ordered a set of wheels online from Swish. Did not accept credit cards which should've been a red flag. But I paid by transfer and waited...and waited. Eventually called. Answer machine. Left message. No reply. Called again. Got Paul, the owner. Said he never saw the email nor did he have the wheels! When I said this was poor service rather than apologise, he sent me a supercilious email (I use this word as he did, often). I'd recommend not buying online from this firm.
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Robert Butler · 1 review · Experienced 2023-09-16 ·
★★★★★
Thank you for the fantastic service on…
Thank you for the fantastic service on my bike, all work was carried out to the highest level. I was kept well informed of the progress they were making with messages and videos. The 6 months grantee on all the work done is of great comfort and the aftercare that I have received after I had a few queries has been second to none. I will definitely use again in the future and will be sending all my families bikes that way. Thanks again!
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Emily De Oliveira · 5 reviews · Experienced 2023-04-20 ·
★★★★★
Kids bike donation
We had a child’s bike that was too good to take to the dump, but needed some love and care before another child could use it and on searching found Swish Cycles in Horsell. They gladly took the bike, said they would spend time bringing it back to life and the funds from sale would go to the food bank. What was lovely was it was a fair few months after I donated the bike that I was updated on its progress and learned that not only is a child enjoying a safe bike but the food bank got a £300 donation as a result! Great work and to think the bike would only have rusted more in our shed or ended at the dump. Thank you!
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AB · 9 reviews · Experienced 2023-07-22 ·
★★★★★
Excellent service!
Had my bike expertly serviced by Swish Cycles. Paul kept me informed all the way through the process. He also fitted mud guards as asked. On the expensive side, but well worth it especially with the 6 month warranty.
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Matt Arthur · 1 review · Experienced 2023-07-26 ·
★★★★★
Excellent service
Paul did a fantastic job of fixing this old bike up like new. It rides great! And all of the proceeds went to the local food bank. Highly recommended for quality of service