100 % satisfaction
I have had the pleasure of utilizing their services twice and both times they far exceeded my expectations. If you have a watch that matters and you care about, they are absolutely the best.
SwissWatchRepair (swisswatchrepair.com) has a 5.0 out of 5 rating on OK.one, based on 19 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
I have had the pleasure of utilizing their services twice and both times they far exceeded my expectations. If you have a watch that matters and you care about, they are absolutely the best.
I sent in an Omega Seamaster Quartz with a super rare movement. The team at WatchRepair sourced a movement for me and did a full service. No one else would do it. Watch is as good as new!
Great experience! Previously, I had always used the Breitling service, and my last service was a horrible experience. I am pleased with this company, and I highly recommend them. Don't hesitate, you will be pleased!
Sent in my wife’s in Rolex to be serviced. It worked, but the self winding function didn’t wind the watch. It continually needed to be manually wound. Their process is excellent for sending the watch to them and getting it back. Everything is tracked with an on board tracker. Watch was fixed and serviced and runs great. Very pleased.
I don't see how any company can match the service I received on my two watches. Both look brand new. All the shipping, communications, evaluation and repair was exceptional. I give them A+++
Regarding my Omega Seamaster watch. I would highly recommend Swiss watch repair, the quality of their work is amazing and the follow-up during the process is great. I would like to thank Jeff (the owner)and his entire team for their service and dedication to their work. Scott Bové A satisfied customer.
Jeff and his crew made my 18 year old Explorer II work and look like a brand new watch. My watch required an overhaul and several new parts, but the cost and time were reasonable. It wasn't an easy choice to send my watch to an repair service that I found on the internet, but after reading reviews of their work, I opted to give them a try. Their communication was timely, and honest. Their attention to shipping was great. They leave nothing to chance with the tracking of the shipment both ways. I will not hesitate to use Jeff in the future when I need to have my other watches serviced. It's so nice these days to find a company that takes pride in their work.
Thank you Jeff and Team for bringing my 2003 Omega Seamaster back to life. This is one of the most special watches in my collection as my wife bought it for me as an engagement gift. I haven’t been able to wear it for years after I broke the crystal and bezel. I’ve never used a watch repair service and was a little uneasy at first but the process was professional, fast, and simple. Pre-labeled packaging, GPS tracking, pelican case, and thorough follow up gave me some peace and when the watch arrived completely overhauled I was extremely impressed with the job Jeff did. Thank you again
I sent Jeff and Team my Breitling Chronomat B01 and got a brand new watch in return. Great communication and quick turnaround. I will be using Jeff and Team for all my watches. Thanks so much!
from start to finish, the entire experience was 5 Star. the Tag came back looking brand new! I would recommend this company to anyone who wants, or needs a watch repaired.
I got my 35 year old Rolex watch back Friday and I couldn’t be happier. The watch looks like new and runs like a Rolex should…..to the second! Jeff and the team did a fantastic job. I highly recommend them.
Great repair job prompt functional service easy to deal with easy to relate to and I couldn’t ask for better
I was a little wary about using an online company to service my vintage Omega watch, but after checking with the Better Business Bureau and reading reviews I contacted SwissWatchRepair.com. The process was easy and smooth, and the security measures, professional knowledge, and proactive responsiveness allayed my fears and built confidence in my decision. My watch now runs well and looks brand new, and I couldn't be happier - I'm a loyal customer now!
Jeff with Watch Repair was very professional and kept me updated during the whole process. My watch was delivered on time and is back to working. I definitely recommend Jeff and Watch Repair for your watch!
The local authorized Rolex dealer was not able to service my older Oyster Perpetual watch with a 1570 movement. They suggested I authorize them to ship my watch to the Rolex repair center in Dallas, Texas. I would not have obtained a final estimate until they disassembled my watch. Jeff at swisswatchrepair.com had my prized watch back to me running great and looking like new for less than half the minimum preliminary estimate the local Rolex dealer quoted. I highly recommend swisswatchrepair.com and will use them for all my future watch services.
What a great job on my watch. Looks as good as the day I purchased it. Couldn’t be happier with the service.
Swisswatchrepair has successfully and expertly repaired my Omega seamaster James Bond. Their work has restored my 22 year old watch to near brand new, their work from start to finish was done with great professionalism and technical expertise. They kept me informed of the progress through the whole process, when completed, the watch was safely delivered to my house with online tracking. I feel that their work performance is beyond expectations and perhaps even better than Omega factory. I would highly recommend them for all your watch needs.
Thank you for your thoughtful review, it truly means a great deal to us. Restoring a 22 year old Omega Seamaster James Bond to near original condition is exactly the kind of work we take pride in, and we are very glad to hear that you are pleased with the results. Our team puts a strong emphasis not only on technical precision, but also on clear communication throughout the process, so it is great to know that stood out to you as well. We are also happy that your watch arrived safely and securely. Ensuring each timepiece is protected every step of the way is a core part of what we do. Your kind words about our work, especially in comparison to factory service, are incredibly meaningful and not something we take lightly. Thank you again for your trust and recommendation. We are always here if you or your watch ever need us in the future.
1st experience with Swiss Watch Repair.Net……circa 1997 Omega Speedmaster in need of a tune up. From beginning to end fantastic experience! Watch came back looking & running like brand new! No dealing with Seattle’s traffic + ferry rides was a big plus….. Competive pricing. Highly recommend. THX!
Thank you for sharing your experience, we truly appreciate it. I’m very glad we were able to take care of your Speedmaster and return it both looking and running as it should. That’s always our goal with a watch like that. We’re also pleased to hear the process was smooth and convenient for you, and that the value met your expectations. Thank you again for your recommendation and your trust.
I just received my Omega Seamaster Aqua Terra back from Watch Repair.net and could not be more pleased with the quality of service and quick turnaround time. It took several months, and a big leap of faith, for me to send my watch to a company I really knew nothing about. After talking to Jeff Herman over the phone I felt comfortable enough to give it a try and am very glad I did. Jeff and his team could not have done a better job and I will plan on using his services again without hesitation. One Month Update: Having worn my watch for a full month I am happy to report it is keeping time even better than when it was new - It has only lost 1 second in 30 days!
Thank you for taking the time to share both your initial experience and the follow up, it truly means a lot to us. I completely understand that sending in a watch can take a leap of faith, so I’m glad our conversation helped give you the confidence to move forward. It’s great to hear that you’re pleased with the quality of the service and the result. And that one month update is outstanding, losing only 1 second in 30 days is an exceptional level of performance. I’m very happy to hear it’s running even better than new. We truly appreciate your trust and look forward to working with you again in the future.
19 reviews matching