Tacticon (tacticon.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 44% of negative reviews; 64 of them were added in the last 12 months. Last updated 2026-08-10.
This was my first transaction with this online store. The prices seemed too good to be true. Granted they are not brand name items, but online reviews were favorable. To my surprise the shipping was fast and the products were exactly as described. It’s only been a month, but I am happy with my purchase. I would buy from them again.
Very fast shipping. Backpack arrived in3 days. Is by far the best backpack I've ever had, and is replacing a 10 year old one I had stolen.....
A
Angel R · 1 review · Experienced 2025-08-27 ·
★★★★★
Flip up sight broke, "lifetime warranty" not honored
Pin that holds sight in up or down position on my front flip up sight broke. This has been reported by other Amazon purchasers. Rarely used them as I have a red dot on there I use. "Lifetime warranty", touted on Amazon at time I purchased and played into my decision to buy them, was not honored. Reason stated; "the product was unfortunately outside of its warranty coverage". A "lifetime warranty" is only as good as the company that gives it. See my one star review on Amazon for pics of the fail prone part.
D
DanC · 1 review · Experienced 2025-08-11 ·
★★★★★
Top Notch
Customer Service was helpful and answered all of my questions in a very timely manner. High level of respect for customers and knowledge of product.
Haven't gotten shot yet, so I can't rate the plates. The plate carriers are pretty good in general, but are VERY good for their price. Shipping times can be slow when there is a sale but asides from that, the service is quick and customer support is friendly.
Prices are awesome! But communication and customer service are some of the best things about Tacticon. Highly recommend!!
D
DG · 1 review · Experienced 2025-07-31 ·
★★★★★
Tacticon Customer Service goes above and beyond
Tacticon goes above and beyond in customer service from warranty claim to a bonehead user(myself) stripping a bolt and them sending me a new one (free of charge).
Customer Service is awesome !
I will most certainly check them out first for all my related needs.
Impressed by the quality and fast shipping. I would recommend your quality over some of the high end mil contract brands
S
Stephen Ross · 1 review · Verified · Experienced 2025-06-17 ·
★★★★★
Can't use because all the batteries…
Can't use because all the batteries where junk! Have to go buy new batteries to see if they even work?
Reply from Tacticon2025-07-07
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced. Due to fluctuations in temperature during storage and transit, battery corrosion can occasionally occur. While we include batteries as a courtesy, we understand how disappointing it can be when expectations are not met. We appreciate you bringing this to our attention, as it allows us to identify areas for improvement and continue enhancing our service.
Great service. Great communication. Great product. Fast at getting the product out the door too. Couldn’t be happier with this company and I will return a 3rd time in the future.
R
Rick Stull · 1 review · Experienced 2025-06-10 ·
★★★★★
Great customer service
I purchase 3 Predator V2 sights for my pistol caliber carbines. Two sights worked great but I could not get the third one to zero. I advised Tacticon of the problem and once they had verified legit purchase they warranteed the product with no problem. This kind of customer service gives me the confidence to buy from these guys again and again.
Great experience - Nikki did a great job! The company responded to my request for service and Nikki did a great job helping me replace parts that were under warranty while also fixing my compressor. She made great recommendations regarding insulation as well. Highly reccomend!
I found these guys on YouTube, found out they made products, also found out they are quality products for a good price, what’s priceless is the costumer service, had an issue with a product do to my fault and they helped me out anyway. I will be buying from them in the future. Thanks tacticon!
Tacticon has always been prompt in their shipping and very helpful in their customer service. I've purchased a lot of equipment from them and will continue to do so. I highly recommend them and their products.
N
Noe Chavez · 1 review · Experienced 2025-06-05 ·
★★★★★
Thanks Tacticon
Tacticon sent me my coyote vest and metal plates on time. I recommend Tacticon.