Tacticon (tacticon.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 44% of negative reviews; 64 of them were added in the last 12 months. Last updated 2026-08-10.
You never call me back regarding questions. I have left 4 messages!
Thank you for your review. We are sorry you feel that we did not reach back out to you. We have spoken on the phone several times, as well as corresponded via text message and email. If you still have needs to be met, feel free to reach back out, [email protected]
Tacticon has always been great! Quality products at great pricing. But please, let's not use U.S.P.S. anymore
Got what I needed and it works as advertised.
Outstanding customer service. A mistake was made regarding sending me the correct tactical bag color and the company went above and beyond by sending me another bag without asking for a return. Definitely recommend.
Honestly, keep doing what you do. If it works for you financially and you are able to grow, but also sustain morals and ethics... man that's the American dream.
Shipping is horrible. My product was supposed to be delivered 3/30/25 and it is 4/18/25 today and I guess it has been all around the USA but can’t get delivered to my house. They need to find someone more reliable than USPS to do there deliveries. Just because of this I won’t be ordering anything else from them. I needed my vest 3 weeks ago!!
We’re sorry to hear that you’re experiencing difficulties with your package delivery. Please understand that once an order has been handed over to the shipping carrier, it is unfortunately beyond our control how the package is routed or delivered. While we do our best to ensure a smooth shipping process, delays or misrouting can occasionally occur on the carrier's end. We recommend reaching out directly to the carrier with your tracking information for the most accurate updates. That said, we’re happy to assist however we can from our side and will continue to monitor the situation closely. Thank you for your patience and understanding.
Great %60 off discount felt like I got 3 bags for 1 price!!!
Great Company, has awesome products that I trust to put on my rifles when the shit hits the fan, shipping is fast & easy. I've bought several things & they all top of the line products!
The website is so easy to navigate and well organized. I found things I didn’t even know I needed. In these times of uncertainty, they have you covered
Thank you for your feedback. We’re very sorry to hear about the situation with your package. Unfortunately, shipping insurance only covers damage or loss prior to delivery and does not extend to theft after a package has been delivered, such as porch piracy. We did file a claim with USPS on your behalf, and they have confirmed that the package was successfully delivered to your residence. While we truly empathize with your frustration, we are unable to assume responsibility for items that go missing after delivery. We appreciate your understanding and wish you all the best moving forward
Not packaged right, the two |AR500 plates broke out of the box, and were lost in transit, now I have to wait to get reimbursed from USPS. Not Happy. Would not recommend.
Thank you for your review. We are sorry this happened. Please reach out to our Customer Support team at [email protected]. So we can assist you with this matter.
THESE PEOPLE DID NOT SEND THE PRODUCT THAT I ORDERED AND PAID FOR, KEPT MY MONEY!! AND WOULD NOT RETURN MY MONEY OR SEND THE PRODUCT!!!! I KNOW THIS SOUNDS CRAZY. MY BANK IS GOING AFTER THEM.
Thank you for your review. We’re sorry to hear you’re experiencing an issue with your order. Please note that your order was flagged by our system as potentially fraudulent. As a precaution, we’ve requested verification to confirm that you are the authorized cardholder. To date, we have not received any communication from your bank or financial institution regarding this matter. Once verification is complete, we will be more than happy to address any additional concerns you may have. Please understand that verification is a necessary step when an order is flagged for potential fraud. We appreciate your understanding and cooperation.
I have been asked to leave an honest review of my experience shopping through Tacticon Armament after purchasing some armor for Christmas. Keep in mind I placed my order in December (so I can only imagine how hectic things were leading up to Christmas) with what should have been enough lead time to receive my purchase by Christmas or a little after. The company was running a pre-sale on top of a 50% off (maybe even 60% on select items) which I'll admit to believing is incredible, along with the warranty their plates come with, however it may have complicated my plans for Christmas gifts to my brothers. After following up in mid January, I was informed that Tacticon was having issues with 1 Item being unavailable due to weather/shipping delays, and they refused to send me what they did have. That left me pretty irritated tbh, then almost 2 months later they offer to upgrade my v2 vest for a "lite" vest which I didn't think of as much of an upgrade at the time. Long story made short, Tacticon agreed to upgrade my 2nd vest to an elite vest and eventually I recieved my shipment. I will give Credit to the customer support team for being responsive to my emails, and attempting to make a bum situation a little better with the free upgrade. I haven't been shot with their plate carrier on yet, but the videos of the plates performance by several testers have me feeling pretty confident that they'll perform as advertised.
Quality products Quality service and delivery happy with everything I've bought
Had an issue and customer service was great. Items exceeded expectations and were delivered quickly
Plates were considerably heavier than advertised.
Great product at a very good price. Fast shipment. Easy transaction.
Ordering was easy and when you noticed I had two separate order, (my mistake) you combined them. You could however get better integration with the shipping companies as the updated info didn’t really update until it was literally in town.
The bad I purchased works well and is what was expected. However, The magwell grip fits loosely. After fastening all three screws, with no gaps between the two halves, there is still approximately 1/8 of an inch gap, on both sides, between the magwell and the grip that was purchased.
Thank you for your review. We are sorry to hear you are dissatisfied with the product. Please reach out to CS to see if there is any resolution we can provide. [email protected]
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