Other than the mix up with shipping the…
Other than the mix up with shipping the wrong item The customer service promptly resolved the issue and explained why a computer problem caused the mix up. I am happy now with the items. Thank you.
About Tacticon
Data updated- Website
- tacticon.com
- Category
- Sports
- Location
- United States · Rancho Cordova
- Status
- Unclaimed
- Last 12 months
- 64 reviews
- Replies to negative
- 44% (14/32)
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Is Tacticon legit?
Tacticon (tacticon.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 44% of negative reviews; 64 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Good product... good price! Fast shipping.
I had been looking for a good price on a set of plates in AR500 Level 3+ for sometime and I just happened across Tacticon's sale on their left hand shooters cut 3+ plate set for $59 dollars & the trauma pads for $29 dollars more. I couldn't pass that deal up! Tax, shipping and all for a set of quality level 3+ plates & pads was $114.
On time
On time . Item as described
Love your pricing
Love your pricing. My level 3 plates are beautiful. I’ll definitely continue to shop with your company
Have had great experience with previous…
Have had great experience with previous and current purchase. Great products.
Great
great stuff. great prices. fast shipping
Great product!
Great product, hope to never have to test it out. Shipped fast, looks great, outstanding purchase over all.
Everything was good
I got everything I ordered, on time, and undamaged.
Great product design and description
Great product design and description. Quick shipping.
love that v2 belt
Great
Fast-shipping. Good supplies and gear.
Poor quality, durability, and design
Pretty unsatisfied with the quality, durability, and overall design of the duty belt. Issue #1 -The straps used to size the belt fold on the inside of the belt, which takes away space from the Velcro which should hook onto the inner belt, resulting in the duty belt sagging in the front, or forcing me to slide my mag holder down to an impractical location on the belt. Issue #2 - the MOLLE isn’t made with a durable material, and after a few uses of anything on the heavier side causes the stitching to tear away. They are also made with not enough leeway, so that something as lightweight and simple as a radio clip is frustrating to attach and even more of a headache to remove again.
Reply from Tacticon2025-04-17
Thank you for taking the time to share your experience—we genuinely appreciate the detailed feedback. We’re sorry to hear that the fit and function of the inner belt straps have caused issues with stability and placement of your gear. Your insights into how this affects the Velcro engagement and practical use of attachments like your mag holder are incredibly helpful for our product team. Regarding the MOLLE system, we sincerely regret that it hasn’t met expectations in terms of durability and ease of use. This isn’t the experience we aim to deliver, and we take concerns about material strength and stitching very seriously. We are currently reviewing these issues to explore design improvements in future production runs. If you haven’t already, we’d love the opportunity to make this right—please reach out to our support team at [email protected] so we can assist you further. Thank you again for your honest review and for helping us improve.
- Good Product -
The product was good and well made
I bought a 3A lite vest
I bought a 3A lite vest, and it was the best value for my money. Great products and great customer service.
Fast shipping and a good quality…
Fast shipping and a good quality product for a good price.
Order wasn't delivered and according to…
Order wasn't delivered and according to usps it was. Tacticon basically said not our problem and now I'm out over 600 bucks and have nothing to show for it. The insurance is therefore pointless. UPDATE. Post office in my area has been making multiple wrong drop offs. But due to them brushing it off I must accept the loss of my money and try a company that does not use USPS.
Reply from Tacticon2025-04-18
Hi Archie, Thank you for reaching out. Please note that once the package is handed over to the shipping carrier, we release liability to them. Similarly, the carrier releases all liability once the package is confirmed as delivered. I recommend checking if you have a Ring doorbell or any security system that could help investigate what may have occurred. If so, you may be able to file a claim with your property insurance for reimbursement. Under our shipping insurance policy, coverage applies only up to the point of delivery. If the package had been lost, damaged, or undeliverable, I would have been able to assist in replacing your order. I sincerely regret the situation you're experiencing and wish I could be of more help. Unfortunately, this is beyond the scope of my ability to resolve, as USPS confirmed that your orders were indeed delivered to you.
Missing item made right
I received a package that was missing an item. I'm not even sure who's fault it was, Tacticon or the shipping company. Regardless, are a few email exchanges and pictures, Tacticon made it right and shipped out the missing item. A1 customer service. 10/10
Shipping
Good product great customer service took a little longer for them to ship out than they projected but overall happy with purchase
My favorite shop!!
Great customer service
They kept good communication about a pre order that kept getting delayed and after still waiting on the product, they offered to upgrade the order so that way they could ship it out now, instead of still waiting for the delayed one.