TaxBit’s cryptocurrency tax software was developed by industry leading blockchain CPA’s and cryptocurrency tax attorneys. TaxBit allows you to easily connect over one hundred cryptocurrency exchanges to your TaxBit account, run your transactions through the U.S. tax code, manage your portfolio with the most advanced crypto portfolio tracking analytics, produce a full audit trail showing exactly how gains/losses are calculated, claim the capital loss deduction, and produce your IRS 8949 cryptocurrency tax forms.
Is TaxBit legit?
TaxBit (taxbit.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Legal Services & Government and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 26% give 1 star; The business has replied to 77% of negative reviews. Last updated 2026-09-05.
I have been a chat support professional for 9 years at one of the biggest companies in the world. Dakota is a valuable asset to your team! For the first time in a long time I felt as though someone actually
wanted to help me. He toed the line between professionalism and being personable exquisitely. Good on tax bit for helping their customers navigate a difficult space. I do hope you update your pricing to be a bit more competitive. However, if that means compromising on this level of support don’t do it. I hope Dakota gets a raise. 10/10
Reply from TaxBit2021-10-12
Hey Matthew,
Thank you for taking the time to share your review! We are so glad to hear Dakota took excellent care of you! The agents we have are truly amazing! We are here to help with anything you need in the future. :)
-Alysha
Had issue with website trying to upgrade service. Customer support young lady, Ms. Erin, was wonderfully patient and knowledgeable. Excellent service.
Reply from TaxBit2021-10-12
Hi Gary,
Thank you for taking the time to share your review! We are glad to hear Erin took excellent care of you, and helped resolve your issues! We look forward to your continued service. :)
-Alysha
Great customer service. There are people on stand by who can help with any issues. I had W very good experience resolving some syncing issues. Thanks Taxbit
Reply from TaxBit2021-10-11
Hey Wayne,
Thank you for taking the time to share your review! We are so glad to hear you've had a wonderful experience with TaxBit, and our Support has taken good care of you! Be sure to let us know if you ever need anything. :)
-Alysha
Tax optimizer still shows I have coins I no longer have and the My Coins section shows incorrect amounts even after syncing with exchanges. Not sure I am comfortable using this for taxes if it is not correct.
Reply from TaxBit2021-10-07
Brian,
Thank you for taking the time to share your review and I'm sorry your experience has been sub-par so far. I would like to personally help you get this resolved. I have gone ahead and sent you a follow up email to help you with these issues.
-Alysha
My experience with taxbit has been the absolute worst!! They take 24hrs+ to respond to simple questions where their software doesn’t work! Idk if they bought a load of fake reviews or if the average user just doesn’t leave Coinbase but man it’s been a really really bad experience. I’ve already paid for it or I would switch providers. I’d suggest trying someone else first. This is a flat out BAD TIME
Reply from TaxBit2021-10-06
Dakotah,
Thank you for taking the time to share your review and I'm sorry your experience has been sub-par. I would like to personally help you get this resolved. I have gone ahead and sent you a follow up email.
-Alysha
Support is great: prompt, responsive, and helpful. Had some questions, heard back quickly, problem was solved.
Reply from TaxBit2021-10-06
Hey Brian,
Thanks for taking the time to share your review! We are very happy to hear our Support team has provided great service and they were able to get your problems solved! We appreciate your service. :)
-Alysha
Friendly support and timely responses from the chat support gives me confidence in taxbit.
Reply from TaxBit2021-10-06
Hey Irving,
Thanks for taking the time to share your review! We greatly appreciate the 5 stars!
We are so happy to hear our Support has provided excellent service and you'll continue to use TaxBit for your future taxes. :)
-Alysha
The Customer service member who helped me was amazing and very helpful
Reply from TaxBit2021-10-05
Hey Pete,
Thanks for taking the time to share your review! We are so happy to hear our Support team has been amazing and gotten your needs taken care of! We look forward to working with you in the future tax seasons to come. :)
-Alysha
I have no complaints about TaxBit. Without them, tax season would be a lot more challenging for my accountant.
Reply from TaxBit2021-09-30
Hey Salvatore,
Thanks for taking the time to share your review! We are so glad to hear that TaxBit has made filing your crypto taxes much easier, we know how stressful they can be! We greatly appreciate your service. :)
-Alysha
Great user interface, and easy to understand and filter through data. Great online support. Easy integration with tax filing and third party platforms.
Reply from TaxBit2021-10-04
Hey Chris,
Thanks for taking the time to share your review! We greatly appreciate the 5 stars. :)
We are thrilled to hear your experience with TaxBit has been great, and we look forward to helping you with future tax years!
-Alysha
I really like TaxBit because I can how much profits I have so I can do my tax planning.
Reply from TaxBit2021-09-30
Hey Terry,
Thanks for taking the time to share your review! We greatly appreciate the 5 stars! I am so glad to hear that TaxBit has made filing/ planning your crypto taxes easier!
-Alysha
Absolutely top class company. Solved all my problems and kept in touch throughout. Excellent work!
Reply from TaxBit2021-09-30
Hi James,
Thanks for taking the time to share your review! We are so glad to hear that our amazing support was able to take care of your problems! We look forward to working with you in the future!
-Alysha
Excellent Supports! Support staffs are helpful and responsible. She is aware of my deadline and communicate/coordinate the Escalation Team and Dev Team to solve the issue (Coin Mapping) in a timely manner! very much appreciated for the help and excellent team work!
Reply from TaxBit2021-09-29
Hey David,
Thanks for taking the time to share your review! We greatly appreciate the 5 stars! I am so glad to hear our team is taking great care of you, and making sure to help with your deadline. :)
-Alysha
Taxbit handles my needs easily connecting via API to exchanges, Celsius, and wallets. Could be stronger with deep digging into second layer yield farming. Easily export into Turbotax too. I recommend often on social media.
Reply from TaxBit2021-09-29
Hey Gary,
Thanks for taking the time to share your review! We are so glad we've been able to help make filing your crypto taxes easier!
I have also passed along your request, and we are working on improvements and expanding our support for yield farming!
-Alysha
Customer support agent went way above and beyond to help me out
Reply from TaxBit2021-08-25
Hey Brendan,
Thanks for taking the time to share your review! We are thrilled to hear our team provided outstanding support. We look forward to working with you in the future!
-Alysha
The customer support has been stellar & the importation of data via API keys almost w/o a hitch. I look forward to the team adding more coins to tracking portion of program!
Reply from TaxBit2021-08-18
Hey Amy,
Thanks for taking the time to share your review! Happy to hear our team has provided excellent support and we have made taking care of your crypto taxes much easier!
We look forward to working with you in the future. :)
-Alysha
I noticed that important transactions were not being pulled in with the API synch-- I contacted customer service, they said I really had to cross check everything to make sure it worked. I asked what was the point then of paying them? I told them I didn't like that process, they didn't apologize or offer assistance. Michael, the person I spoke with disconnected. What is the point of using a service if you can't trust them to bring in major transactions that affect your tax total? What a waste. I may as well do this all myself.
Reply from TaxBit2021-08-16
Hi Rachel,
Thank you for taking the time to share your review. I'm sorry your experience has been sub-par. I would like to personally help with resolving this issue. If you can please send an email to [email protected].
-Alysha
