Good job helping me
That’s what we like to hear! We’ll be sure to pass your thanks along to the team. We appreciate the support!
Tax Relief Helpers (taxreliefhelpers.com) has a 4.4 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 33% of negative reviews. Last updated 2026-08-10.
That’s what we like to hear! We’ll be sure to pass your thanks along to the team. We appreciate the support!
Good customer service. Employees were helpful.
We love hearing this! Our team works hard to make every visit great, so it’s wonderful to know they were able to help you out. Thanks for taking the time to leave us a review!
It has been 8 months since paying Tax Relief Helpers $16000 and my IRS situation has not changed. My Navy Pension is still being garnished and there is still $30k in IRS Tax Liens on my property. To make matters worse they do not return my calls or give me any updates. They need to be investigated by the California Attorney General It has been 5 days since TRH's reply below that someone will be reaching out to me today and as usual no one has contacted me In addition, I told them 6 months ago the property was not being sold, we were simply asking a question about possibly selling the property. I received a call from Dama today. Honestly Dama sounded sincere and I am hoping for the best. I received no calls from that number last week and I had no VM Messages because if no name is associated with the number, which is case with Dama's number, VM is disabled I only answered today because I saw it was an LA area code. I received another call today from Dama letting me know they received a copy of my 2025 Federal Tax Return. Dama also advised that I should reduce Federal Tax withholding on my Navy Pension to offset the continued garnishment. I advised this would only be a bandaid because we were promised TRH would eliminate the garnishment. I am thinking about that recommendation. I raised them to 3 stars because it appears Dama is doing the best she can do at this point.
Hello Scott, thank you for bringing this to our attention. We take your feedback seriously, especially regarding the protection of your Navy pension and the status of your liens. We sincerely apologize for the communication gap you’ve experienced; this does not reflect our standards of service. Looking at our records, there was a hold on the case due to the potential sale of a property, but that is no longer the case. Our leadership team has been alerted to your case. We want to resolve this immediately and provide you with the clear update you deserve. We will be reaching out to you today! Scott Apologies, it looks like we called you on 1/30 but missed you. There is a voicemail left on your phone 1/30 at 11:18 AM PST!
I definitely feel like my experience was very professional and prompt in a timely fashion. I was expecting them to lower my amount less than what they offered but they definitely did excellent on lowering my owed back taxes overall.
Thank you so much for the 4-star review! We are thrilled to hear that you found our team professional and prompt. While we always aim for the lowest possible settlement, the IRS has very strict guidelines—we’re so glad we were still able to achieve an 'excellent' reduction for you. Thank you for trusting us with your case!
They did a great job through the tax process, very helpful
Thank you so much for the kind words! We know the tax process can be overwhelming, so we’re thrilled to hear our team made it easier for you. We appreciate your trust in us!
Very nice and professional help. I will definitely suggest Tax Relief Helpers to anyone that needs it. All departments were OUTSTANDING!
We love hearing this! Helping our clients navigate the complexities of taxes is what we do best, and we’re so glad we could do a great job for you. Thanks for taking the time to share your experience!
I had a great experience with this tax service. Shanique was professional, knowledgeable, and explained everything clearly. My return was completed quickly, and she helped me maximize my refund while staying compliant. Communication was smooth, and I felt confident my taxes were handled correctly. Highly recommend.
Hi there, thank you so much for the 5-star review! We’re thrilled to hear you had a great experience and that Shanique was professional, knowledgeable, and made everything clear and easy to understand. We’re glad your return was completed quickly and that communication was smooth throughout the process. We truly appreciate your recommendation and are always here if you need anything in the future!
Hi there, thank you so much for your 4-star review! We’re really glad to hear your experience was amazing and helpful. If there’s anything we can do to make it a 5-star experience next time, please don’t hesitate to reach out — we’d love the opportunity to exceed your expectations!
Everyone Dave, Doreen, Harris etc was so helpful and nice
Hi there, thank you so much for the kind review! We’re really happy to hear that Dave, Doreen, Harris, and the rest of our team were helpful and nice. We truly appreciate you choosing us and we’re here anytime you need us!
Mr. Alonzo was GREAT!!! He was very knowledgeable and so, so patient. He took his time with me, and he explained everything in simple language that I could understand. I never felt rushed at all. I appreciate him and the rest of the Tax Relief Staffers for all the help that they have given me in straightening out my very complex tax situation. KUDOS!!!
Thank you for the kind words and KUDOS! We’re so glad Mr. Alonzo was able to guide you with patience, clear explanations, and the support you deserved. We appreciate you trusting our team with your tax situation, and we’re here anytime you need us!
My account mgr. Jordan Davis, was very professional and went over the process carefully for me. Sent a followup note to Jordan about a recent IRS update increasing the amount owed and mailed directly to me.
We are happy that our professionals are helpful to you!
They are keeping me informed about my case and letting me know how and what they are doing for me and what I need to do if I need anything
Thank you so much for your kind feedback! We’re glad to hear that our team has been keeping you informed and clearly explaining each step of your case. Communication and transparency are very important to us, and we’re always here if you need anything along the way. We truly appreciate your trust in us!
My husband started the process but haven't heard anything for months not even a status update? But yet the deduction payments are always coming out on time. I know the government shutdown was going on but still we would at least like a status update on what's going on with his case?
Hi there, Thank you for taking the time to share your concerns. We genuinely want to help, but we have not been able to locate your husband’s case in our system based on the information provided. We also reached out through Trustpilot’s “Find Reviewer” tool but did not receive the details needed to verify the account. Please reach out to us directly at (800) 985-8970 with the name, phone number, or email used during enrollment. Once we have that, we can immediately review the case and provide a full status update. We never want a client to feel uninformed, and we’re committed to making sure you have clear updates and answers. We look forward to getting this resolved quickly once we’re able to verify the account.
Thank you so much for your 5-star review! We’re thrilled to hear that our team made the process easy for you. Making things simple and stress-free for our clients is always our goal. We truly appreciate your trust in Tax Relief Helpers!
Great customer service very informative and answered all my questions.
Thank you so much for your 5-star review! We’re delighted to hear that you had a great experience with our customer service team. Providing clear information and answering every question is a big part of what we strive for. We truly appreciate your trust in Tax Relief Helpers!
Thank you for your feedback! We’re glad to hear that you found our process easy and professional. We’re always striving to provide a 5-star experience, so if there’s anything we could’ve done to make your experience even better, we’d love to hear your thoughts. We truly appreciate the opportunity to assist you!
Mr. Ben Fargo a very nice man, comfortable to talk to he seems like he is willing to help me and my husband
Thank you so much for your kind words! We’re so glad to hear that working with Ben has been such a comfortable and positive experience for you and your husband. Our team truly values building trust and providing the support our clients deserve. We’ll be sure to share your feedback with Ben — he’ll be thrilled to know he made such a great impression!
Michael Reed is exceptional and exudes a level of professionalism that made me feel very important. He was patient, extremely understanding, listened intentionly and went above and beyond the call of duty to ensure I understood each and every aspect of the transaction. His ability to connect with the ckient on a personal level os precisely why I made the decision to conduct busoness wit "Tax Relief Helpers." I will refer millions of people to him. Thank tou all for transferring me to him and he truly deserves a $100000 bonus. I am grateful to have made the connection with your company. God Bless You, Professor Tony Hilliard
Professor Hilliard, thank you so much for your incredible review! We’re truly honored by your kind words and thrilled to hear about your wonderful experience with Michael. He takes great pride in helping clients feel supported and informed every step of the way, and your feedback perfectly reflects the dedication he brings to his work. We’re so grateful for your trust in Tax Relief Helpers and for your thoughtful referrals. We’ll be sure to share your message with Michael — it will mean the world to him. Wishing you all the best, The Tax Relief Helpers Team
Thank you for the 5-star review! We’re so glad to hear that you found our team easy to work with. Providing a smooth and stress-free experience is always our top priority. We truly appreciate your trust in Tax Relief Helpers!
So far everything has been very quick and efficient. Very polite with good communication and service. I guess time will tell where we go from here.
Thank you so much for your 5-star review! 🌟 We’re thrilled to hear that you’ve had a quick and efficient experience so far. Our team prides itself on providing clear communication and professional service every step of the way. We appreciate your trust in us and look forward to continuing to earn it as we move forward together.
60 reviews matching