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Electronics & Technology

Novero Gaming Store

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289 reviews

4.4289 reviews
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About Novero Gaming Store

Data updated
Website
tdc.my
Category
Electronics & Technology
Location
Malaysia
Status
Unclaimed
Replies to negative
29% (7/24)
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About this business

Official distributor of Redragon and Sades Gaming in MalaysiaOfficial dealer of Razer, Logitech Gaming, Steelseries, Corsair Gaming and Plantronics Gaming

Is Novero Gaming Store legit?

Novero Gaming Store (tdc.my) has a 4.4 out of 5 rating on OK.one, based on 289 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 29% of negative reviews. Last updated 2026-10-25.

What people say

Trusted seller with excellent CS, need better delivery company

Excellent CS. Was informed about product not in stock the next day after order was made. They said restock is about 10 days later, but received the shipment in less than 2 weeks, satisfied with the fast delivery. If delivery is other more trusted companies and not pos laju which dumped my package (value over RM100) among my shoes without even calling me would make this seller perfect.

False advertising and bad customer service

False advertising. Website says 1-2 days of delivery, did not get any update/tracking number until 2-3 days after purchase. When I get a tracking number it is 6 days after purchase date. Shipment number from ABX Express does not update progress of delivery(Just says no records available for the shipping number). When asked why was it not 1-2 days of delivery, no answer was given. Now I know which shop to buy from as a LAST resort.

Reply from Novero Gaming Store2017-12-14

really sorry for what you have experienced, i believe your purchase was an item that was out of stock and was written in description about the estimated date of delivery. For asking us about delivery date, we will be keen to know where did you communicate with us as it is very important to us to know the area of improvement.

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