New Favorite Tea
Wonderful tea. Very easy buying experience and excellent communication. Highly recommend this tea company.
About TeaVivre
Data updated- Website
- teavivre.com
- Category
- Food, Beverages & Tobacco
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 25 reviews
- Replies to negative
- 60% (6/10)
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About this business
Teavivre is a tea online store that provides quality guaranteed Teas and Teawares from China. TeaVivre visits tea gardens and carefully selects teas directly from tea masters. Worldwide delivery, years of experience, reputation guarantee.
Written by the business, not verified by us.Is TeaVivre legit?
TeaVivre (teavivre.com) has a 4.8 out of 5 rating on OK.one, based on 232 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 60% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Excellent product
Excellent product , efficient app, speedy delivery
Great quality!
Both the tea and tea ware are exactly what I found in lovely tea houses in China. The selection of teas, the descriptions and quality are outstanding
This is my go-to online tea house
This is my go-to online tea house. Great quality; prices are good, efficient customer service, good selection of teas and tea accessories. I've been purchasing tea for over 5 years with this company. Would definitely recommend to other tea lovers.
Good tea website
Package arrived Germany very fast and intact. Excellent customer service, my friend very satisfied with the tea and tea set. Thanks a lot!
Can't wait to order again!
It was great to be able to track our package, delivery was quick and the package was well wrapped. The tea came in a resealable bag which saves the flavour and the free trial pouches are a great way to try other flavours! We have enjoyed all of our tea and highly recommend TeaVivre!
Price increased significantly but the…
Price increased significantly but the quality died not.
TeaVivre is my go to for all things tea.
I have written more detailed review previously, but as usual it was great. Customer service is top-notch. The product shipped from China to California in great condition.
Teas are great quality and the shipping…
Teas are great quality and the shipping is wonderful. I also like the different samples that I receive.
I love that you package
I love that you package so well I have never had it crushed. I love that you use Fex Ex because UPS destroys ( smashes every box). Love the variety of teas plus you have the tea I love.
Tea order
Update november 2024 I ordered Golden needle tea in September 2024 and the tea turned out to be of poor quality. Perhaps it was a coincidence as the tester of another tea that I received as a gift was tasty and of good quality. In any case, everything ended well and I was fully refunded. The communication from the staff was very polite and friendly🙌
Reply from TeaVivre2024-11-07
Thank you for choosing our service and product. I am truly sorry for any inconvenience you’ve faced. I've reached out to you via email to address and resolve the issue, as your satisfaction is very important to us. I appreciate your patience and understanding and am grateful for the opportunity to make things right. Please don’t hesitate to let me know if there’s anything more I can do to ensure your satisfaction.
Very nice loose leaf green tea
Efficient delivery and very nice loose leaf tea. I wish there was a biodegradable way to package it, but I do understand that freshness is most important for this.
A trusted source
I've bought green and oolong teas from TeaVivre a few times and have always been impressed with the quality and preservation. Buying tea online is risky and it's important to find a vendor you can trust. I have been very happy with TeaVivre and will definitely continue to shop with them.
Great products
Great products, best tea I ever tried
TeaVirve is my all time favorite tea and company
TeaVirve is my all time favorite tea company. The teas are high quality and the customer service is the best I have experienced. I am a long time customer and always appreciate their extra communication and care.
Good tea, just unresponsive customer service
The tea arrived in two shipments; the first was pretty fast. After several weeks I contacted the company to find out status of the rest of the tea and heard nothing back. The tea arrived eventually - this shipment was from China, so slower. The tea is good, but they still have not answered the email. Overall good experience, but they would be wise to hire someone to answer their customer inquiries! I sent the email to the address they list for questions on their site.
Reply from TeaVivre2024-10-29
Thank you very much for taking the time to share your experience with us. I apologize for any inconvenience caused by the delay in communication regarding your order. I completely understand how important it is to receive timely updates, and we take your feedback to heart. I looked into our records and see that we sent replies to your inquiries on October 13 and October 25, though it's possible they may have landed in your spam or junk folder. If you don't see our responses there, please do not hesitate to reach out to us via our live chat feature on the website. We are here to assist and ensure your experience is as smooth as possible. Thank you again for your patience and for choosing us. I am glad to hear that you are enjoying the tea, and we will continue provide best service and products to you and all our valued customers.
Excellent products and fast deliveries…
Excellent products and fast deliveries to Europe
Teavivre is a class act
Teavivre is a class act, excellent teas and awesome service. Mary Bao, you’re great!
Great teas delivered from China to overseas
First thing first, TeaVivre is a very reliable company that gave the opportunity to obtain many kinds of teas of very good quality in a fair price. They monitor the shipments made and their customer service is extremely kind when you need support until they confirm you receive your order. So I can place my next orders with confidence that the teas will show up to my place on the time announced. Regarding the teas, they deliver a great experience on every cup that you prepare with them, putting a little bit of the mountains of Yunnan and Taiwan within your reach, you can taste teas with taste that not only will be new to you, but that will change your mind about you know about tea, especially for those that we live out of Asia in America or Europe where we don't have this great culture of tea that they have on China and Taiwan. I'm very happy to Teavivre, their teas, and the service that they provide with every order made. Thanks!!
great service and product
The web site is really easy to use and the tea is fabulous and the service awesome
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