Best solutions for personalized shopping experiences on Shopify. Founded in 2020, our mission is to empower online merchants with a wide range of personalized product options and make personalized experience possible for all kinds of products. We're trusted by thousands of merchants worldwide.
Written by the business, not verified by us.teeinblue (teeinblue.com) has a 5.0 out of 5 rating on OK.one, based on 127 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience, App. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the powerful personalization features, noting how well the platform handles complex setups while offering incredible creative freedom for unique products. Furthermore, customers appreciate the dedicated support staff who respond quickly, explain everything clearly, and consistently go above and beyond to resolve any technical questions. However, some people mentioned that communication can occasionally experience minor scheduling delays due to international time zone differences and working hours. A few other users also felt that diving into the comprehensive system requires navigating a noticeable learning curve and understanding specific workflow steps at the beginning.
Auto-generated from all reviews of this business. For reference only.We've had a great experience with this app. It works really well, but what stands out the most is the amazing support team. They are always kind, helpful, and quick to respond. We usually receive a reply within a day, and during business hours our questions or issues are often solved the same day. We would definitely recommend this app to everyone!
I’ve been a Teeinblue subscriber for a couple of years now, and one of the things I appreciate most is how actively they continue to improve the app. They regularly introduce new features and updates that genuinely make the experience better. The original Artwork 1.0 editor was already incredibly powerful, especially for creating complex customization options and conditional logic for personalized products. They recently launched the new Artwork 2.0 editor, and it takes the experience even further. The UX feels much more modern and intuitive, making it much easier for new users to understand the editor, start designing, and set up even complex personalization conditions without feeling overwhelmed. Of course, the features and tools are what initially make Teeinblue stand out from other personalization apps, but their customer support is honestly one of the best parts. Their team is incredibly patient and genuinely takes the time to help you get your product setup working properly with your specific website design and branding. Even though their support hours are more aligned with international time zones, they respond surprisingly quickly and always do their best to help resolve whatever you’re working through. It’s also clear that they genuinely care about developing the app and listening to their customers. You can see that in how frequently the platform evolves and improves. I’ve tried pretty much every personalization app out there for Shopify, and honestly, nothing else has come close to Teeinblue in terms of the combination of features, flexibility, and customer support. If you’re looking for a Shopify app for personalized products, I really don’t think you need to look elsewhere. Teeinblue is genuinely a hidden gem.
Teeinblue is fantastic on two fronts: the application and customer support. The application itself is excellent, and the customer support is truly OUTSTANDING! I always look forward to working with the software. It's genuinely fun to use, and it's extremely well thought out. They recently rolled out a major update, and in my experience, updates like that often bring a wave of bugs with them. I used to work at a software company myself, and whenever we shipped an update, it came with countless bugs. Not with Teeinblue. Everything just kept running smoothly. And whenever something does trip me up while using the application, the customer support team is right there: professional, fast, and genuinely friendly. I have an absolute blast working with Teeinblue! I'm writing this review wholeheartedly. Teeinblue truly deserves it.
I'm very happy with this application, I've been using it for years and I've never had any problems. When I ask for help, they are always very quick to respond and solve the problem quickly, which is absolutely not a given. I highly recommend.
Within hours of starting to change over our bestsellers to the TeeInBlue app, our sales increased...Our customer requests for "Can I see a preview?" went away....Our human error in orders has been cut to almost nothing. I'm SO glad we started working with TeeInBlue before Q4 kicks in. I don't know WHAT we were doing going so long without them. In addition, the very few times we've needed customer support, they've been nearly instantaneous in giving it. When I DO have to wait...it's just a few hours and simply because of the hour difference. Just sad TrustPilot doesn't allow me to give ten stars.
I've been with Teeinblue for about a year now. Their daily support is amazing! The really care about you and are always willing to go above and beyond to help!
"We have been using Teeinblue for our business, and it has been an absolute game-changer. If you are serious about selling personalized products, this is hands-down the best app on the market. The level of control it gives over the customer experience is unmatched—from the intuitive design editor to the seamless live preview feature that lets customers see their custom products exactly as they will look before they buy. What truly sets Teeinblue apart, however, is the support. We’ve found the team to be incredibly responsive and helpful whenever we’ve needed assistance with complex customizations. For any Shopify merchant looking to scale their personalized POD operations, this app is the perfect fit. It automates the heavy lifting and lets us focus on what matters most. Highly recommended!"
Teeinblue was the perfect app for my Shopify store. I was looking for a way for my customers to customize any of my designs on wall art and home decor products. It took some time to figure it out with a colleague of mine, and once we understood how it works, we are now able to use that in so many ways. It is a very good platform for those who understand layers in graphic design, since that is what it does live in your store, and if not, they have many useful how to videos to show basic layering. The customer service was super helpful in setting up, Lexie particularly, and then later on, once we launched, Andy was always helping us with any questions we had, he always goes above and beyond, and works with the USA EST morning hours since he is based in Vietnam. His other teammates are also very good at responding to any query. Thanks TIB!
Great app with fantastic support. Andy ensured a feature we needed on our site was added and implemented. Even though they had a tutorial. He went the extra mile. Thanks :)
Really great customer support, They resolved my query very promptly and understood everything. This type of service is really appreciated
Great app, keep it up
Nice support, good app
I highly recommend the Teeinblue app. It’s been a game changer for my Shopify store. It has many wonderful features and gets upgraded regularly. The customer service is great. They get back to me quickly and never leave an issue unresolved. I’m not tech-savvy, but they are patient and helpful when I need assistance. Thank you, Teeinblue team!
The support team is very dedicated and committed, always accompanying sellers to grow. If you encounter any issues, please contact support via chat for the fastest assistance.
This is a really good app and does exactly what we need. But what makes it particularly recommendable is the customer support. I have always received a timely answer and they know their product very well, so it has been easy to get used to the app and set everything up. Definitely recommend!
They have the best and quickest support of all platforms I worked with, and the Teeinblue setup is quick to learn and helped me grow my online shop massively. Massive shoutout!
It's a great app. We use it for shopify and it is really easy to install. If there is any problem, the support is always there and really helpful. If you are looking for a personalization app, you definitely can use teeinblue.
Great App and Customer service. Various features to help you to custom the product in a very own way. Especially, the support team always help me to solve the problems quickly and professionally.
Gret costumer service!!! I will continue working with them
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