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Electronics & Technology

Tello.com

202 reviews

4.5202 reviews
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About Tello.com

Data updated
Website
tello.com
Category
Electronics & Technology
Location
United States · Atlanta GA
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
91% (21/23)
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Is Tello.com legit?

Tello.com (tello.com) has a 4.5 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-11.

What people say

一年中大部分时间居住在美国境外

一年中大部分时间居住在美国境外。 Tello 允许我通过 Wi-Fi 和 iPhone 上的数据从美国接听国际电话,每月只需支付最低费用。据说这个 wifi 通话在 Android 上不起作用。我无法确认这是否属实。

我对快速的质量感到惊讶……

我对客户服务的快速响应质量感到惊讶。我在设置方面曾多次需要帮助,但我总是收到快速、友好且高效的答复。他们用我的手机和帐户引导我完成每一步。对服务非常满意。

Reply from Tello.com2026-08-03

Hi Darryl, We're so glad to hear that our customer service team was able to provide you with quick, friendly, and efficient assistance with your setup. It's wonderful to know that they walked you through every step! Tello

几年前,我尝试制作一个特洛……

几年前,我尝试在海外开设一个 Tello 账户。我为此买了一台 Pixel 4。然后,当我尝试付款时,还是几年前,我无法付款。快进到现在,2026 年 8 月 3 日,我尝试登录但无法登录,然后致电客户服务。提供了我的信息...他们说“寻找另一个提供商”。这源于我几年前在海外遇到的问题,而tello 就是这么做的? F他们。我是一个永远的消费者,这意味着我会和他们在一起很多年,甚至几十年。我的信用评分高于 730,他们会说“寻找其他提供商”吗?他们的服务很棒。哇哦,这是在尝试在一小时内给他们打电话 5 次之后的结果。垃圾公司。

卡米拉

卡米拉!您知识渊博且高效。本来需要一个小时的事情只需几分钟就解决了。您很快帮助我取消了自动付款并使用 Tello Dollars 续订了我的服务。你们的专业、耐心和卓越的客户服务使整个过程变得轻松无压力。 我衷心感谢您的帮助,并希望您的出色工作得到认可。再次感谢您!

联系 Tello 支持以获取端口输出...

联系了 Tello 支持人员,解决我在他们的网站上遇到的端口输出问题。 我与一位知识渊博的技术人员(毛里西奥)交谈,他开始解决问题。问题出在我这边,他很快就找到了可能的解决方案。 尽管我要离开特洛,但一通电话就能提供出色的支持。 优秀的公司,可以与现场的支持人员打交道。

eSIM 问题

Reply from Tello.com2026-08-03

Dear Clifford, We have reviewed your account details. Your eSIM was successfully installed, but it currently appears to be turned off in your device settings. Additionally, we noted that your recent number transfer (port-in) failed due to incorrect information. A support specialist has been assigned to call you shortly to help correct your port-in details and get your service fully running. For future reference, our customer service experts are available 24/7 at +1 866 377 0294 or via email at [email protected]. Thank you!

将我的固定电话 # 转移到 Tello 非常容易

我将固定电话 # 转移到手机上。有了 Tello,这再简单不过了 - 在线填写 4 个问题的表格,# 在几个小时内就被转移了。简单快捷。

Reply from Tello.com2026-08-03

Hi Frederick, We're so happy to hear that porting your number to us was such a simple and quick process. We appreciate you sharing your positive experience! Tello

Tello取消了原来的1GB计划……

Tello取消了原来的1GB、100分钟通话的计划。强制用户立即购买更昂贵的计划

Reply from Tello.com2026-08-03

Hello Wendy, Thank you for your feedback. We understand that changes to our plans may not work for everyone's needs. Earlier this year, we updated our plan lineup to offer more included minutes and data, which also meant discontinuing some lower-tier plans. While the starting price increased for some options, the updated plans include additional value. We appreciate your feedback and will be sure to share it with our team as we continue evaluating our plans. If you'd like help finding the option that best fits your needs, our Customer Support team is always happy to assist.

优秀的客户服务

Julia 乐于助人、友善,并在大约 60 秒内解决了我的问题。她出色的客户服务给我留下了深刻的印象,特洛也给我留下了深刻的印象,我能够如此轻松地与真人交谈。强烈推荐!