A bit pricey
A bit pricey and customer service wasn’t that friendly. However, a good selection of tennis goods
About Tennis Zone
Data updated- Website
- tennis-zone.eu
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 3 reviews
- Replies to negative
- 0% (0/2)
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Is Tennis Zone legit?
Tennis Zone (tennis-zone.eu) has a 1.7 out of 5 rating on OK.one, based on 3 user reviews collected here. It is listed under Sports and its reputation is poor. 67% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Broken shoes, no refund, no policy, no email
Shoes I ordered broke after less than 10 hours of usage. I provided pictures to their support, which first rejected the complaint, then asked me to send the shoes from Croatia to Poland and asked me to pay for it, which goes directly against EU directives for this situation. Upon pointing that out, my emails are now getting a 552 error, which means they either blocked my email or have a full mailbox that is supposedly used for business, I don't know which is worse. All I want is new shoes that aren't broken or a refund, neither of which is happening apparently. Don't shop here.
5 years of loyalty and thousands of euros spent were not enough
I have been a Tennis Zone customer for 5 years now and have spent thousands of euros on equipment with them. Unfortunately, today they have lost a loyal client. I had an issue with a return that could have been resolved very easily with a little good will. Instead of addressing my complaint or at least trying to find a compromise given my purchase history, I was met with a cold bureaucratic wall and a refusal. It is disappointing to realize that to this company, you are just a transaction number, no matter how long you have been a loyal customer. There are other tennis equipment shops that value their regular customers – Tennis Zone is obviously not one of them. I do not recommend them if you expect any after-sales support.