Terrapin Travel LLC (terrapin-travel.com) has a 5.0 out of 5 rating on OK.one, based on 10 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 3 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
J
James Schneider · 1 review · Experienced 2026-04-16 ·
★★★★★
Bryon has your back.
We were traveling to see Phish at The Sphere. From the start Bryon provided us what we wanted, with a hotel walking distance to the venue at the price we requested with excellent advice and suggestions.
We had an eventful trip and I ended up hospitalized for several days starting prior to the show (yeah I missed the show). Bryon was there for us the entire time, 24/7. Rearranging flights, hotels, and car rental several times while my discharge date kept moving. He was caring and legitimately concerned for our well being. He hot us the best deals and gave us comfort during highly stressful days. I highly recommend Bryon at Terrapin Travel.
D
Denise · 2 reviews · Experienced 2026-03-10 ·
★★★★★
Providence trip to see Wicked
We went on the Providence trip to see Wicked. The guide and the bus driver were great. The show was awesome and the Italian buffet was great. We had a wonderful experience. When we got back to our hotel after the show, the hotel advised us that the water had been shut off until 3:00 am. It was not Terrapins fault, they knew nothing about it. It was a little inconvenient but Terrapin gave everyone a $25.00 voucher towards your next tour. That was very nice. We will go on future Terrapin tours.
Reply from Terrapin Travel LLC2026-03-28
I think you are looking for terrapintravel.co in Maryland I think.
You found Terrapin Travel LLC in California. I'm sure the ladies at terrapintravel.co would be very grateful for the review!
A
Allen · 1 review · Experienced 2026-02-10 ·
★★★★★
Very much recommend
Excellent, prompt and detailed plan for our vow renewal in Italy. Every little travel detail with polished itinerary in email and a mobile app containing everything across flights, cars, trains and ferries. Communication is key - Bryan is great!
Reply from Terrapin Travel LLC2026-02-18
Thank you. Helping bring your vow renewal in Italy to life — with every detail aligned — was a privilege. I’m thrilled it all came together beautifully. I am Forever Grateful for your trust.
Bryan was extremely efficient, friendly, knowledgeable, and was willing to quickly answer my numerous questions. He was also able to find us a good deal without a lot of advanced notice.
Reply from Terrapin Travel LLC2025-04-07
Thanks for the kind words! We strive to provide the best customer experience!
M
Mike Jones · 1 review · Verified · Experienced 2025-03-06 ·
★★★★★
Bryan is great
Reply from Terrapin Travel LLC2025-03-06
Thank you!
J
Joseph Stone · 2 reviews · Verified · Experienced 2024-12-13 ·
★★★★★
Excellent customer service
Excellent customer service! Only took a few minutes to book. Will recommend
Bryan Harroun great job!
Reply from Terrapin Travel LLC2024-12-13
My pleasure, as always!
E
Ellen Johnson · 1 review · Experienced 2024-08-14 ·
★★★★★
Great attention to detail, very responsive!
We had a wonderful stress-free trip to the U.K and Netherlands, thanks to Bryan ‘s careful planning, attention to details and understanding of our particular desires. Our travel was easy and our lodgings were great. Bryan checked in periodically during our trip to see if all was well and, of course, it was. Recommended!
Reply from Terrapin Travel LLC2024-08-18
I am glad y'all had a great time! I really enjoyed putting this together for you.
C
Confused · 1 review · Experienced 2024-05-14 ·
★★★★★
Grateful in Vegas
I couldn't be happier with Terrapin Travel. Bryan helped me through every step of the process and made our trip to Las Vegas stress free and affordable.
I would definitely recommend using Terrapin.
Reply from Terrapin Travel LLC2024-06-01
Thanks for the gratitude! I'm excited to have my turn!
Brian made sure he knew exactly what we wanted and then secured it. He checked back to make sure al the details worked out. He was actively involved and is a good guy.
