The Cabinet Spot, Inc (thecabinetspot.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 32 of them were added in the last 12 months. Last updated 2026-08-10.
My experience with The Cabinet Spot, Inc was very positive. The cabinets were high-quality, fit perfectly, and the team handled everything professionally. It really improved the look and functionality of my space.
Reply from The Cabinet Spot, Inc2026-01-07
Thank you for the kind review, Evelyn. We’re glad to hear that you had a positive experience and that the cabinets fit perfectly and enhanced both the look and functionality of your space. Our team truly appreciates your feedback and the opportunity to be part of your project.
The Cabinet Spot Team
C
Chris · 2 reviews · Verified · Experienced 2025-11-12 ·
★★★★★
Excellent service
From phone calls to emails, all my questions and concerns were always answered in a timely fashion. The cabinets were delivered in just over two weeks. The process was smooth and easy.
Reply from The Cabinet Spot, Inc2025-11-20
Hi Chris. Thank you for the great review. Our whole team truly appreciates you taking the time to share your experience. We’re glad to hear the process felt smooth and that the cabinets arrived right on schedule. If you ever need anything in the future, we’re here to help.
The Cabinet Spot Team
Raffi did a great job working through our layout with several revisions.
The quality of the cases and drawers is fantastic.
The finish on the cabinet frames and doors is so smooth that it's hard to believe it is made up of wood joinery. Amazing job. We're looking forward to finishing up and enjoying our kitchen for many years.
Reply from The Cabinet Spot, Inc2025-11-18
Hi Ian. Thank you for the updated review. We really appreciate you taking the time to share it. We’re happy to hear the cabinets and the finish turned out the way you hoped. The team puts a lot of care into the quality of cabinets, so it means a lot to hear that you noticed the details.
We’re glad you’re enjoying everything so far, and we hope the kitchen serves your family well for many years. If you ever need anything, we’re here.
Thank you again,
The Cabinet Spot Team
excellent customer service and his very thorough about our concerns. Good quality cabinets and affordable and easy to assemble.. we're very happy with our purchase
Reply from The Cabinet Spot, Inc2025-09-29
Thank you, Arnel! We’re glad our team could address your concerns and that you’re happy with the quality, value, and easy assembly of your cabinets. We truly appreciate your business and support!
The Cabinet Spot Team
Thank you for your review, Damon! We’re glad to hear your order arrived smoothly and without any issues. If there’s ever anything we can help with in the future, please don’t hesitate to reach out, we’re always here for you.
The Cabinet Spot Team
Thank you, Edwin. We appreciate the kind words and will pass it on to Vic. Thank you for trusting us with your kitchen project.
We're always here to assist you if you ever need us for upcoming projects.
The Cabinet Spot Team
M
Matthew White · 1 review · Verified · Experienced 2025-09-22 ·
★★★★★
Raffi is extremely helpful and helped…
Raffi is extremely helpful and helped make our cabinet purchase very easy and smooth. We will definitely purchase from Raffi again. Thank you!
Reply from The Cabinet Spot, Inc2025-09-22
HI Matthew,
Thank you so much for sharing your experience with us! We’re glad Raffi was able to make the process smooth and easy for you. We truly appreciate your trust in us and look forward to helping you again when the time comes.
The Cabinet Spot Team
I'm not sure where to start, but I want to express just how welcoming Raffi was when I walked into the Cabinet Spot. I had not scheduled my appointment to explore cabinet options, especially after having a frustrating experience with another company that failed to honor their price estimate. Raffi's extensive knowledge made a significant difference, as he thoroughly explained the pros and cons of various options, helping me make an informed decision.
Vic was also incredibly supportive throughout the process, and his friendly demeanor made me feel valued as a customer. The service I received was exceptional, especially leading up to the delivery of my cabinets.
Once the cabinets arrived, we discovered that some needed to be replaced. I was particularly impressed by Raffi’s communication with my contractor during this time; he made sure everything was handled smoothly and efficiently, which I greatly appreciated.
Overall, I'm thrilled that I chose the Cabinet Spot. Their commitment to excellence in both product and service really stood out. The personal touch they offer, particularly with their stunning 3D designs, has left me beyond happy with my purchase. Thank you to Raffi and Vic for everything you've done to make this experience so wonderful!
Reply from The Cabinet Spot, Inc2025-09-08
Dear Joe and Sue,
Reading your review truly made our day! We’re so glad Raffi was able to turn your first visit into such a welcoming and informative experience, and that Vic could support you along the way. We know how frustrating it can be to deal with broken promises in this industry, so it means a lot that you trusted us to help guide you through the process.
We appreciate you noticing the extra care Raffi took with your contractor and delivery... it’s those little details that make all the difference.
Thank you again for choosing us and for sharing such kind words. We’re grateful for the opportunity to work with you and look forward to being here if you ever need us again.
The Cabinet Spot Team
V
Vicky S · 2 reviews · Experienced 2025-09-02 ·
★★★★★
Great quality cabinets, amazing price
Great quality cabinets at amazing price! Raffi is knowledgeable and so helpful in helping me design my dream kitchen! He was extremely responsive and easy to work with. Cabinets are great quality and easy to assemble, highly approved by my contractor. My contractor couldn’t find a set of hinges and a part of sliding mechanism broke - Raffi helped us right away and we got replacement so quickly!
Thank you so much Raffi! Highly recommend Cabinets Spot! Don’t hesitate to buy from them.
Reply from The Cabinet Spot, Inc2025-09-03
Thank you for your review, Vicky,
We’re so glad to hear you’re happy with your new kitchen and that Raffi was able to make the process easy for you. Great to know your contractor approved the quality and that the replacement parts got to you quickly. We hope you enjoy your kitchen for many years to come!
The Cabinet Spot Team
M
Mark · 3 reviews · Verified · Experienced 2025-08-25 ·
★★★★★
This was our second kitchen project…
This was our second kitchen project using products from The Cabinet Spot, Inc. Customer service has been very good from purchase to shipping. Product options, quality and customer service is why we came back to TCSI for our recent project.
Reply from The Cabinet Spot, Inc2025-08-29
Hi Mark. Thank you for the return business for your second kitchen project! We’re so glad the quality and service made the difference again. We truly appreciate your trust and look forward to helping with the next one!
The Cabinet Spot Team
R
Robert B. · 2 reviews · Verified · Experienced 2025-08-19 ·
★★★★★
GREAT EXPERIENCE
Chris was great!~ got everything and are ready to assemble!
Reply from The Cabinet Spot, Inc2025-08-19
Thank you for your review, Robert. We appreciate your business and are here to assist you if you have any questions during the assembly process.
The Cabinet Spot Team
Quality products, great customer service, and clean installation!
Reply from The Cabinet Spot, Inc2025-08-18
Thank you for your review, Ryan. We truly appreciate your trust in our products and service. We look forward to supporting you on future projects and helping turn your clients’ dream kitchens into reality.
The Cabinet Spot Team
Thank you for your review, Aleksan! We’re grateful for your continued support and the opportunity to be part of your projects. If there’s ever anything you need, our team is always ready to help.
The Cabinet Spot Team
Raffi is always helpful and extremely knowledgeable about the products.
Reply from The Cabinet Spot, Inc2025-08-06
Thank you, Lincoln! We’re glad to hear Raffi was able to assist you as he’s a valued part of our team and always happy to help. We appreciate your feedback and look forward to supporting your next project!
The Cabinet Spot Team
Excellent customer service
Special delivery by rep you almost never see
Thank you
Reply from The Cabinet Spot, Inc2025-07-10
Thank you so much for the kind words, Jose! Yes, our sales team always go out of their way to make sure our customer are satisfied and to make sure the job is done. We truly appreciate your support and look forward to helping you again in the very near future with your projects.
The Cabinet Spot Team
T
TIM · 6 reviews · Verified · Experienced 2025-05-08 ·
★★★★★
Cabinet Spot - Best in Service!
I depend on the Cabinet Spot team to supply me with top quality kitchen cabinets. The delivery, service and professionalism from the team are the best. These guys are my only "go to" when I need the best in RTA cabinets. Many thanks to the entire team!
Reply from The Cabinet Spot, Inc2025-05-08
Thanks for the review, Tim. We really appreciate you taking the time to write this. It means a lot to all of us here. We’re glad to be your go-to team and are always here when you need us. Thanks again for the kind words and continued support!
The Cabinet Spot Team
Thanks for the shoutout, Derek,! We're glad to hear Jabril took good care of you... he’s awesome. We appreciate you taking the time to leave a review!
The Cabinet Spot Team
T
Taylor · 2 reviews · Verified · Experienced 2025-05-02 ·
★★★★★
Raffi was excellent
Raffi was excellent to work with. We have purchased many kitchens from him. He always makes the process so easy. The cabinets are great quality and are very easy to assemble. We will be back!
Reply from The Cabinet Spot, Inc2025-05-08
Thanks so much for the great review, Taylor! We’re lucky to have Raffi on the team and he really cares about making things smooth for our customers. Glad to hear the cabinets have been working out well for you. We appreciate your continued business and look forward to helping with the next one!
The Cabinet Spot Team
Great service, great price, and I can't wait to receive it. Raffi was excellent, not only did he help with my design but he made suggestions to make it better. The price is very competitive compared to other RTA stores. Looking forward to using Cabinet Spot for my next project.
Reply from The Cabinet Spot, Inc2025-03-27
Hi Mike, thank you so much for the kind words! We’re thrilled to hear you had a great experience with Raffi, he really knows his stuff when it comes to design. Your cabinets are on their way, and we can’t wait to see the finished kitchen! If anything comes up or you need support along the way, don’t hesitate to reach out. Looking forward to working with you again on your next project!
The Cabinet Spot Team
T
Terry · 9 reviews · Verified · Experienced 2025-03-12 ·
★★★★★
The price and customer service were ok…
The price and customer service were ok but the cabinets are like two toned. The country ginger i ordered were pretty around the edges but the rest of the cabinet is a much lighter color. Tried to return but I was a no go.
Also there is a $275 shipping charge. My cabinet installer needed more molding but I'm not paying for that with a $275 charge for delivery. I suppose you really do get what you pay for which in this case isn't too much. At least I have cabinets and that is the best I can say.
Reply from The Cabinet Spot, Inc2025-03-24
Thank you for taking the time to share your feedback, Terry. We’re sorry to hear the experience didn’t meet your expectations.
Regarding the Country Ginger cabinets, please note that this is a natural wood product. Variations in color are normal and occur due to how the wood absorbs stain differently across grains and sections. This is part of the natural beauty and uniqueness of real wood, and unfortunately not something we can control.
In terms of the $275 delivery fee, that was for a local delivery from our Burbank facility to Moreno Valley (approximately 74 miles) and included additional cabinets from a second order placed after your original kitchen was delivered for FREE. This was not a UPS charge, and it was never quoted as such. We did not provide a shipping quote for the crown molding separately, and if we were to send just that via UPS, the cost would be significantly lower than the $275 you're referencing.
We always encourage our customers to double-check all accessory needs before completing the initial order, as secondary shipments do incur additional delivery fees.
Our customer service is rated among the highest in the industry because we truly care and do our best to support our customers, but we also strive to be fair on both sides. We’d be happy to discuss this further with you directly.
That said, we respectfully disagree with the 2-star rating based on the circumstances and hope you’ll consider updating it after our conversation.
Best regards
The Cabinet Spot Team
