thecavesmokeshop.com (thecavesmokeshop.com) has a 4.8 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
Ordering glass unseen in tough. Decker went the extra mile to ensure I was happy and turned my return into an exchange. He was polite, profesional and quick to act. I won't forget the excellent service at The Cave. You made buying glass online much more comfortable.
A
AL Z · 1 review · Experienced 2025-08-13 ·
★★★★★
Talk about a confusing situation...
Started out ok...
Went ok...
A little glitch...
Glitch got, lets just say "confusing"
BUT THEN!
Someone stepped in
Problem resolved, Glitch fixed...
Happy customer.
I was distressed, but they made it 110% better.
Would absolutely order again.
As a matter of fact, I already have...
Order #26877
Previously ordered some glass that had arrived no problem whatsoever. This most recent glass order, however, had a large chip in the piece. I submitted a complaint on the website asking for a refund or at least partial. UPDATE: they replaced the bowl with the exact same one in perfect condition. Great Company
Obviously its scary getting something so fragile shipped across the country but the packaging was exquisite and it was clearly wrapped up and handled with extreme care. Everything was in perfect condition not a single flaw and works like an absolute gem. Definitely my new go to place to buy pieces!