thecuminclub.com (thecuminclub.com) has a 1.9 out of 5 rating on OK.one, based on 27 user reviews collected here. It is listed under Restaurants & Bars and its reputation is poor. 70% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 19 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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W. Curtis Preston · 5 reviews · Experienced 2026-07-22 ·
★★★★★
Underwhelmed & tricked into a subscription
Add me to the list of people that were underwhelmed with the food and felt like they were tricked into a subscription. I was able to cancel it online, but I had to select "continue to unsubscribe" about 5 or 6 times, where the "continue subscription" button was very big and the "continue to unsubscribe link was just text.
I found out I had subscribed when I got the second order I didn't think I had ordered. Damn it. There goes $71.
As to the food, it's alright. But man the portions are small. How is eight ounces of water and a bunch of dehydrated powder FOUR SERVINGS? Are you kidding me right now?
A complete and utter scam. I will be referring them to the authorities for signing up one time customers to subscriptions that they have no asked for.
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Tom · 10 reviews · Experienced 2026-07-21 ·
★★★★★
Fraud
I placed a standalone order in June. The food was pretty bland and tasteless. The main issue is then they charged me again a month later. I didn't sign up to a subscription. They did not send me reminder emails as their website suggests they would have done if I had a subscription, so I had no opportunity to cancel. My order confirmation makes no mention of a subscription. The first indication of the subscription was the second charge on my card. "Customer Service" completely ignoring all these points. AVOID like the plague!
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Dmat · 1 review · Experienced 2026-07-17 ·
★★★★★
Beware of the Subscription trap
The conception dehydrated food is great but their portion are really small. I've used them a couple and its a hit or a miss with their food.
Whatbis really annoying is their business model of subscriptions. Their website is confusing(most likely deliberate) and they allow you to pause subscriptions but not to cancel online. If you pause and forget they will reactivate without giving you much notice. The order just shows up and you're unaware. Customer service is terrible and offer no refund which is how they fleece you.
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Leon Lynn · 2 reviews · Experienced 2026-05-13 ·
★★★★★
Great camping/backpacking chow!
This has become a major staple of my backpacking pantry. Every mix tastes like somebody's grandma made it and the ease of prep on a single burner camp stove is incredibly welcome.
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Bill · 9 reviews · Experienced 2026-07-01 ·
★★★★★
I tried this on a lark just to see
I tried this on a lark just to see. I really love curries and I was intrigued by the varieties. We provide our own protein, but the sauces and curries are excellent and easy to prepare. It's a fast way to make a very tasty meal! And it's priced reasonably. Quality ingredients, good flavor, mild is plenty spicy enough. Highly recommend.
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JULIE L · 2 reviews · Experienced 2026-06-02 ·
★★★★★
Subscription nightmare
I tried a few options and canceled on their website but they continued to send me products and charge me. I complained to them several times and they continued to say it was my error. I wish I had taken screen shots of the cancelled status. They are deceptive and their product is not worth the price.
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David · 6 reviews · Experienced 2026-05-20 ·
★★★★★
DO NOT PURCHASE
DO NOT PURCHASE
I’ve spent over £50 4 weeks ago and received nothing. I’ve had emails telling me they have been delivered but I’ve had nothing.
ITS A MASSIVE RIP OFF
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Jo Marie · 1 review · Experienced 2026-05-06 ·
★★★★★
I am very satisfied with the quality…
I am very satisfied with the quality and the flavor. It's simple and delicious plus i get way more meals vs the price of one at a restaurant that I know uses seed oils! The referral program makes it even more fun to share and get rewarded! Can't wait to try new flavors!
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AMS · 1 review · Experienced 2026-04-22 ·
★★★★★
Too expensive for too little quantity
Too expensive for too little quantity. I wanted to buy 10-12 packs and requested for a discount. They did not provide one. What kind of salesmanship and customer service is that? lol. Good luck to them. At least I never ordered again.
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Elizabeth Graisbery Parker · 1 review · Experienced 2026-04-01 ·
★★★★★
Tasty and easy
Ive never had freeze dried food before, and I was surprised how good the cumin club tastes. I will warn some of it is very spicy, but I have been enjoying Indian food for over 20 years. I add alot of frozen veggies to my meals, as its the most delicious way to go vegetarian, even if only occasionally. Its very easy to cook. Sometimes I use my electric teapot to add water, sometimes I use a pan on the stove. Its not hard at all!
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Matt V · 1 review · Experienced 2026-04-04 ·
★★★★★
Horrible taste and deceptive practice
The food tasted horrible. They are very deceptive in their process. I ordered a single order to test the food. They converted into subscription. Do not fall for this crap. When I tried to cancel the subscription, they took me thru 15 screens before cancelling
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T Baker · 10 reviews · Experienced 2026-03-26 ·
★★★★★
Mixed experience
The food tastes good but mostly gravy, very little substance, certainly not a meal for two, and more complicated to rehydrate than some competitors (different instructions for each, some take 5 minutes, some more than 20. And expensive for what you get. I didn’t like that they have new a subscription that I hadn’t requested; that you can’t cancel online; but to be fair, they responded fairly quickly, cancelled the sub and refunded my money.
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Shayne Marriage · 2 reviews · Experienced 2026-03-21 ·
★★★★★
Love the Flavors, Hate the Scummy Business Tactics
We really like the convenience and the flavors of the food. It seems to be a good product. However, the company's predatory business practices are unacceptable.
I didn't knowingly create a website login or give them permission to store my credit card. I thought was making a one-time purchase - that's the option I chose in the website - but was instead was signed up for a monthly subscription. I had to follow the steps to reset my password, gain access to my account, and then click unsubscribe through 10 different web page popups to cancel the subscription.
It took 3 attempts due to web pages designed to make unsubscribing difficult. The final unsubscribe button is at the bottom of a review form for their products.
This company isn't transparent that it is a subscription. It also isn't open about how to end the service.
The food portions are extremely small whilst they claim it would feed 1-2 people.
The taste is basic with no frills. I mean, you might pay more for a takeaway meal but you would be buying freshness, bigger portions and added ingredients not provided in these meal kits. In effect, you are paying less but getting less to begin with.
In my view, the prepared meal wasn't more than a glorified snack. It certainly didn't sacisfy my craving and I had to eat something else to feel full.
delicious food with clean ingredients. loved korma and paneer tikka.
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Erin · 2 reviews · Experienced 2025-12-24 ·
★★★★★
Purchased a gift card as a Christmas…
Purchased a gift card as a Christmas gift for my mom for $75 for the cumin club. Claims on their website say to enter the gift card number in the “promo code section bottom right of the checkout screen” there’s NO promo code section only a discount code section and you can’t put gift cards there both my mother and I have written them on how to redeem the gift card with absolutely no response. There’s no phone number to call them,only an email. Extremely unprofessional on my next step will be contacting my credit card company to request a charge back since my mother cannot use her gift card.
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gordon · 4 reviews · Experienced 2025-12-20 ·
★★★★★
No delivery, no refund.
I ordered from them for the first time 3 weeks ago. Food has still not ben delivered. I have told them 3 times now this week to cancel and refund,but they have still not done so as of this writing. I will not be ordering from them again.
K
Kashmir · 19 reviews · Experienced 2025-10-25 ·
★★★★★
Worst Food Ever
Due to disability I've been trying out different cooked foods delivered by post. I came across this company. I wished I'd read the reviews first!
The dehydrated food - ordered 10 items - was varied. I made up the vegetable biryani and aubergine bhartha. No, definitely not my cup of tea. Texture more akin to baby food. I don't enjoy mush in my mouth.
I contacted them to honour the refund guarantee and asking for for advice on how to return the remaining packs. I was surprised these were sent from the USA and the cost would be between £14-£20 by mail - the variation being if you want a signature at the other end. This pissed me off as there was no mention that the refund is dependent on me paying and returning their poor products. A full refund will never be a full refund because of the postage - I'd only get half of my money back.
Please read the reviews - they are genuine. This has been a very disappointing experience....
I've amended my review and given them an extra point only because they've messaged back to say they've issued a full refund - we shall wait and see. Strangely they still say delivery is from India but the return address they gave me was Chicago, USA...
Had to chase up for the refund and it did eventually come through!!
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Cheryl · 2 reviews · Experienced 2025-05-10 ·
★★★★★
Consistency and communication
I have ordered from cumin club several times. Recently they added a snack box to their website. I ordered once and thought it was good so I decided to order the family box which had 50 items instead of 20 items. The snack box is shipped from India . When I received the box it had 23 items instead of the promised 50 items. I’ve written several times and the response is always “please be patient, we are checking”. This is not the first time this has happened - recently I placed an order for their food packets, which came up 4 items short. After a lot of back and forth chatting, they told me that 2 of the items( listed on their website) was an item they no longer carried. They did not offer an explanation for the other missing 2 items. They did eventually refund, but did not ask if I wanted a refund or to have the other 2 items reshipped.
The cumin club could be a good company but falls short on shipping control, and communication particularly with their company in India .
Due to the frustration of always having to count the items, constantly having to chat and email and having to work to get the missing products sent to me, I will be cancelling my subscription. It should not be this hard to get an item shipped correctly.
