The Cushion Shop (thecushionshop.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; 26 of them were added in the last 12 months. Last updated 2026-08-10.
From making my choice online and asking for customer assistance to receiving the Missoni towel set, everything was smooth and as promised. Very happy and will be back!-
Thank you for your feedback! Great to hear that you appreciated our service. Best Regards, Lilian | The Cushion Shop
Took a little time to receive my product but exactly what I wanted and almost half the price.
It took some time to get the order as the brand company shipped the weong items to the warehouse. Communication with customer service was very transparent and kept me up to date with the order. They were also helpful when I wanted to add another product to my original order, without havibg to pay 2x shipping fee.
Great selection, reasonable prices
Wide range of beautiful cushions to suit every room including outdoors. Excellent customer communication on availability and delivery timelines
Seamless process and product exactly as described!
Fast shipping , very nice price and beautiful 🦒 vase from Quail Ceramics. Thankyou🌿
Love this shop, very quick delivery as well
Great price, communication.
Strong recommend. I placed 5 or so orders for a household of cushions for our home in Australia. Very reasonable express int'l shipping combined with excellent service means we are very happy.
Very responsive customer care- thank you!
Always happy with my purchases from The Cushion Shop.
Delivery time was more than excessive and they did not communicate at all to inform me while they were processing my order for over one month Prices are quite high for the low level of service They even used normal postal service instead of a courier
Thank you for your feedback, we are sorry to hear this. We strive to keep our customers updated, and we apologize that your order was despatched a week later than initially communicated. Kind regards, Lilian
The pillow I ordered arrived as scheduled, with clear delivery communication, and in perfect condition just as expected.
The Cushion Shop offers a lovely selection of cushions and furniture. The quality is impressive, and staff are friendly and helpful. Just wish there were more color options! Overall, it's a great spot to find unique pieces for your home.
Lilian and The Cushion Shop were fantastic. I ordered a delicate vase and they were very responsive to all of my questions. They were especially helpful with the international ordering. The vase arrived in perfect condition and it is gorgeous!
Wonderful experience. Great products, prices, and service. A+
I love my Donkey Vase by Quail! The Cushion Shop is amazing! I will definitely shop with them again!!! Thank you for your great products and great customer service!!!
63 reviews matching