Great service
This isn't my first time ordering. I like that they ship almost instantly and respond to messages very quickly.
About The Cushion Shop
Data updated- Website
- thecushionshop.com
- Category
- Home & Garden
- Location
- United States · Eindhoven
- Status
- Unclaimed
- Last 12 months
- 26 reviews
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Is The Cushion Shop legit?
The Cushion Shop (thecushionshop.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; 26 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Customer care and quick response
Customer care and quick response; parts are available at competitive prices, lower than all other sites selling the same brand and part.
Very comfortable pillows
Very comfortable pillows, fast delivery.
Very good Communication and fast…
Very good Communication and fast delivery - very happy and will Order again
Brilliant service
Great communication Really happy with my purchase Highly recommend this company Brilliant service
Packed and well shipped for…
Packed and well shipped for international. Appreciate your calling to see if you could get more of the fabric. Great transaction.
International Order
I ordered internationally to the United Arab Emirates, and although there were a few issues with shipping delays Lilian was super helpful throughout! Thanks a lot
Great service all round
Great service all round, delivery and handling
This was the only place that had this…
This was the only place that had this discontinued Missoni pillow in stock! Love it!!
Lilian's online service was impeccable
Lilian's online service was impeccable. Thank you again for your help!
No communication
No communication! Cannot contact, very disappointed in the pillow that I paid alot of money for!!! Had a very bad smell when I received it! Moldy and musty !!!
Reply from The Cushion Shop2026-02-07
Thank you for your feedback. We are very sorry to hear your comments. We will contact you via email to learn more about the issues and how we can solve them. Best regards, Lilian
My quail zebra jug arrived well…
My quail zebra jug arrived well packaged.
All is good but very long delivery
All is good but very long delivery, please introduce express shipping options :)
Reply from The Cushion Shop2026-01-28
Thank you for your feedback, we are sorry to hear that you are not happy with the delivery time. Orders are shipped from the Netherlands and the shipping to Lithuania took 8 working days. Apologies if this is was longer than expected. Express shipping is available on request, and we will look into making this clearer. Thank you once again en enjoy your purchase! Kind regards, Lilian
Excellent product
Excellent product. Beautifully crafted. Delivered promptly. We will definitely order from the Cushion Shop again.
Reply from The Cushion Shop2026-01-12
Thank you for the positive feedback and we look forward to seeing you again!
Arrived on time and as described
Arrived on time and as described. Love it!
Reply from The Cushion Shop2026-01-12
Thank you for the positive feedback!
The Cushion Shop offers a lovely…
The Cushion Shop offers a lovely selection of comfortable and stylish cushions. Ordering was simple, and the products arrived in perfect condition. It's a cozy way to refresh any living space.
Reply from The Cushion Shop2026-01-12
Thank you for the positive feedback! Our goal is to offer an amazing collection.
Thank you for the wonderful carpet
Thank you for the wonderful carpet. Nothing to complain about.
Reply from The Cushion Shop2026-01-12
Thank you for the positive feedback!
I ordered cushions from The Cushion…
I ordered cushions from The Cushion Shop and the'r really comfortable and well-made. Delivery was quick and everything matched the description. I'm happy with my purchase.
Reply from The Cushion Shop2026-01-12
Thank you for the positive feedback!
The quality of the bedding is superb…
The quality of the bedding is superb and the process of ordering and receiving the package was easy - delivered when promised.
Reply from The Cushion Shop2025-11-24
Great to hear that you love the bedding. Happy to be of service.
Nice shop
Nice shop, easy shopping, good prices, fast delivery - great experience!
Reply from The Cushion Shop2025-11-24
Thank you for the positive feedback!