theflowershop.ae (theflowershop.ae) has a 4.8 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently express deep satisfaction with the truly endless choices available for birthdays, anniversaries, and various other memorable life occasions. Buyers consistently praise the incredible freshness, immaculate presentation, and stunning visual appeal of the beautiful flower bouquets and delicious custom cakes. Shoppers find the online ordering process wonderfully smooth and appreciate the highly dependable delivery service ensuring gifts always arrive right on schedule. However, some people mentioned occasional delivery delays brought on by high order volumes or unexpected severe weather, alongside minor communication gaps regarding missing updates.
Auto-generated from all reviews of this business. For reference only.Hello Hana, Thank you for your lovely feedback! We’re so happy to hear that you love the flowers and service from Flowershop.ae. Your support truly means a lot to us! Ayse Customer Loyalty Team
Great cake, delivered on time and looked super. I dropped a star as it had a lot of icing, not many sprinkles, and it was dark chocolate not milk chocolate.
Hello Kate, Thank you for your feedback! We’re glad to hear that the cake arrived on time and looked great. We appreciate your comments about the icing and chocolate type, and we’ll take them into account to make your next experience with Flowershop.ae even better. Ayse Customer Loyalty Team
Excellent t service , Beautiful flowers . Ordered from the uk for delivery to my daughter in Dubai . Easy, quick and efficient process
Hello Julie, Thank you so much for your wonderful feedback! We’re thrilled that Flowershop.ae could make sending beautiful flowers to your daughter in Dubai easy, quick, and efficient. Your continued trust means a lot to us! Ayse Customer Loyalty Team
I’ve been using the flower shop services since 2012. They have always done an outstanding job and their customer service is excellent.
Hello Angelo, Thank you for your incredible loyalty since 2012! We’re so happy to know that Flowershop.ae has consistently delivered excellent service and beautiful arrangements for you over the years. Your support truly means the world to us! Ayse Customer Loyalty Team
Quick and easy, very professional and on time
Hello A., Thank you for your kind words! We’re glad to hear that Flowershop.ae provided a quick, professional, and timely service for you. Your feedback means a lot to us! Ayse Customer Loyalty Team
I would like to recommend this shop, this was my first order from them, and I was very impressed with the speed of delivery. The floral arrangements are lovely, and the cake looks absolutely adorable.
Hello Jan-nien, Thank you for your wonderful feedback! We’re thrilled that your first experience with Flowershop.ae impressed you, from the speedy delivery to the lovely floral arrangements and adorable cake. We truly appreciate your recommendation! Ayse Customer Loyalty Team
Great quality of flower and such a tasty cake. Amazing!
Hello Mo, Thank you for your lovely feedback! We’re delighted to hear you enjoyed the quality of our flowers and found the cake delicious. Your support means a lot to us at Flowershop.ae! Ayse Customer Loyalty Team
The flowers that arrived were perfect, looked amazing and fresh. The communication from the team was great and delivery was quick. Will definitely order from here again!
Hello Em, Thank you for your wonderful review! We’re so glad the flowers arrived fresh and perfect, and that you enjoyed the smooth communication and quick delivery from Flowershop.ae. We look forward to your next order! Ayse Customer Loyalty Team
Never received email due to issues but they kept me updated on WhatsApp. Very professional and friendly service.
Hello Tracey, Thank you for your kind words! We’re glad our team at Flowershop.ae could keep you updated and ensure a smooth experience despite the email issue. We appreciate your trust and look forward to serving you again! Ayse Customer Loyalty Team
Hello Lalaine, Thank you for your kind words! We’re delighted to know you were happy with the service from Flowershop.ae. We truly appreciate your support and look forward to serving you again! Ayse Customer Loyalty Team
I just wanted to extend my heartfelt thanks for the beautiful flowers you delivered for my sister’s birthday. The arrangement was absolutely stunning—full of vibrant colors, fresh blooms, and a touch of elegance that made her day truly special. She was overjoyed when she received it, and couldn’t stop admiring how lovely it looked and smelled. Your attention to detail and timely delivery made all the difference, and I’m so grateful for the care you put into making this moment memorable. Thank you for helping make this birthday feel so special and cherished.
Hello Russell, Thank you so much for your thoughtful words! We’re delighted to hear that the birthday flowers for your sister brought so much joy and made her day truly special. At Flowershop.ae, we love being part of such cherished moments, and we truly appreciate your kind feedback and trust. Ayse Customer Loyalty Team
The flower shop kept its word and made up for its mistake with the bouquet I had ordered in May 2025. I got a discount on the bouquet I ordered in September 2025 as promised. The flowers delivered, were fresh and delivered on time.
Hello Denise, Thank you for your kind feedback! We’re glad we could make things right and that your order from Flowershop.ae arrived fresh and on time. Your trust and satisfaction mean a lot to us! Ayse Customer Loyalty Team
Good service manage to get on time beautiful flowers
Hello Mariyam, Thank you for your kind words! We’re happy to hear that your flowers arrived on time and looked beautiful. We truly appreciate your support of Flowershop.ae and look forward to serving you again! Ayse Customer Loyalty Team
Every time, perfect service and quality products.. thank you
Hello Giampaolo, Thank you for your kind words! We’re so happy to know you trust Flowershop.ae for perfect service and quality products every time. Your support truly means a lot to us! Ayse Customer Loyalty Team
I’ve been a repeat customer of this flower shop because they never fail to impress me. The quality of their flowers is always excellent—fresh, vibrant, and beautifully arranged. Their service is equally superb, with a team that’s responsive, accommodating, and genuinely cares about customer satisfaction. On top of that, every order I’ve placed has been delivered right on time, which gives me so much peace of mind. It’s rare to find this level of consistency, and that’s why I’ll keep coming back.
Hello Tyrn, Thank you so much for your wonderful feedback! We’re delighted to hear that the quality, service, and consistency from Flowershop.ae have impressed you time and again. Your continued trust means the world to us, and we look forward to creating more beautiful moments for you! Ayse Customer Loyalty Team
The flower I received is not in the expected condition it appears wilted and close to dying
Hi Matar, Thank you for taking the time to share your feedback with us over the phone. We truly appreciate the opportunity to demonstrate the care and attention we put into arranging your flowers, and we’re delighted to hear that you loved them. We look forward to your update on this experience. Ayse Customer Loyalty Team
Flowers and chocolates are always well presented and have never failed to impress / always on time and have never had to rearrange, always delivered to the exact location, excellent overall service . Have used for all special occasions and will continue to do so
Hello Joseph, Thank you for your wonderful feedback! We’re delighted to know that our flowers and chocolates from Flowershop.ae have consistently impressed and arrived right on time for your special occasions. We truly appreciate your trust and continued support! Ayse Customer Loyalty Team
Quality product with quality service and customer support
Hello Muhammad, Thank you for your kind feedback! We’re so glad to know you were happy with both the quality of our flowers and the service you received from Flowershop.ae. We truly appreciate your support! Ayse Customer Loyalty Team
Easy way to put the order. Variable offers. Excellent follow up, and great timings.
Hi Raafat, Thank you for sharing your feedback! We’re glad to know you found Flowershop.ae easy to order from and enjoyed our offers, follow-up, and timely service. We look forward to assisting you again! Ayse Customer Loyalty Team
The best Florist in UAE. Always fresh. Supportive Staff
Hello Mohammed, Thank you so much for your heartwarming feedback! We’re honored to be your choice as the best florist in the UAE. At Flowershop.ae, we’re happy to provide you with fresh blooms and a supportive team you can count on. Ayse Customer Loyalty Team
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